1275 Remmel Drive, Johnson Creek, WI 53094
To contact a resident: (920) 699-1275
For more information about senior living options: (866) 208-4318
Sunset Ridge Assisted Living Costs & Pricing
Sunset Ridge Assisted Living offers a competitive pricing structure for its residents, with monthly costs reflecting the quality of care and services provided. For a studio room, the cost is $4,900, which is significantly higher than the Jefferson County average of $4,197 but above the statewide figure of $3,999. In contrast, the one-bedroom option at Sunset Ridge is priced at $5,645. This rate not only exceeds the county's average of $6,082 but also stands out when compared to Wisconsin's statewide rate of just $3,412. These figures suggest that while Sunset Ridge Assisted Living may be on the higher end locally and statewide for certain accommodations, they likely justify their pricing with enhanced amenities and personalized care that appeals to those seeking an elevated living experience in assisted living environments.
| Floor plans | Sunset Ridge Assisted Living | Jefferson County | Wisconsin |
|---|---|---|---|
| Studio | $4,900 | $4,197 | $3,999 |
| 1 Bedroom | $5,645 | $6,082 | $3,412 |
Overall Review of Sunset Ridge Assisted Living
Pros
Sunset Ridge is a clean, well cared-for assisted living community.
The staff are very friendly and accommodating.
The facility is very clean.
Lights are answered promptly.
There are nice activities for residents to participate in, including exercise classes.
The building, living spaces, dining room and residentâs rooms are lovely and inviting.
The care staff is excellent and evidently loves the people they care for.
One resident now calls Sunset Ridge her home.
Cons
They were lied to by the facility about the care and what would be done for their mother; the care was horrible.
Most of the workers have zero knowledge about dementia.
Food is served on paper plates and plastic silverware, and nothing is made from scratch.
The staff are nice but often clueless and care is inconsistent; staff turnover is very high.
Residents hear about short staffing, yet staff are on their phones and resting often.
After the best activities person left, activities diminished to almost nothing, and the hallways are very dark.
There was a caregiver shortage that left their daughter with little to no help with morning cares.
They would not recommend Sunset Ridge and would suggest the View in Johnson Creek instead.
Review
Sunset Ridge Assisted Living in Johnson Creek is best suited for families seeking a clean, welcoming single-site community with dependable daily routines and friendly front-line staff, provided turnover doesnât spike. The building projects a home-like feel, with responsive staff on the floor and a calm atmosphere that supports residents who can manage with standard assisted-living support. It works well for those who prioritize having activities and social engagement, plus a facility that generally handles meals, housekeeping, and basic care well when needs stay moderate. For families dealing with advanced dementia, high-acuity medical needs, or a need for highly consistent, specialized care, alternatives should be explored, there are credible concerns about consistency and clinical oversight here.
On the positive side, the setting is orderly and clean; staff who are present are described as cheerful, accommodating, and patient. Lights are answered promptly and the environment feels safe and well-kept. Several residents benefit from engaging activities, exercise classes, and purposeful programming, at least during peaks of staffing. Family members have reported transitions that went smoothly when a residentâs care plan was being implemented, and some testimonials credit the team with genuine warmth and reliability during everyday moments.
However, the most persistent red flags center on understaffing and turnover. Multiple accounts describe caregivers with insufficient time for morning cares or for meaningful interaction, with care plans that arenât consistently carried out. Dementia training appears inconsistent, with some frontline staff lacking confidence in handling cognitive impairment. Reports of bedsores, stalled mobility, and meals not being placed within reach underline serious gaps in basic caregiving routines. Handoff communication is flagged as unreliable, and promised on-site nursing support to visitors several times a week rarely materialized, replaced by intermittent visits that left families anxious about oversight. Food quality ranges, from well-regarded meals to criticism about lack of scratch cooking and use of disposable ware.
These realities force a practical calculus: the strong points, cleanliness, warmth, and approachable staff, do not by themselves compensate for uneven clinical care and staffing instability. For a resident with dementia or significant mobility limitations, the risk of missed turning, inconsistent assistance, or delayed response in critical moments can erode safety and trust. The better use of Sunset Ridge comes when families can provide close, ongoing oversight, insist on a solid written care plan, and schedule regular nurse check-ins to fill gaps. When compared to peers in the area, the facilityâs best chance at success rests on stable staffing and clear communication, otherwise families should consider alternatives, including a different local option.
Prospective families should push for specifics: current caregiver-to-resident ratios during day and evening shifts, the frequency of nurse practitioner or on-site nurse visits, the formal care plan with dementia strategies, and a concrete turnover plan for activities programming. Request a tour at different times of day to witness care dynamics, speak with front-line staff, and connect with other families about their experiences. Review the menu, ask about kitchen practices, and verify whether meals are prepared on-site. Finally, benchmark Sunset Ridge against The View in Johnson Creek, a facility repeatedly cited by reviewers as a stronger option for dementia care and consistent staffing.
In practical terms, Sunset Ridge is a viable choice for families prioritizing a warm, clean, and engaging living environment with generally responsive staff, provided expectations are managed. It is not the premier pick for families whose loved one requires steady, high-acuity dementia care or reliable 24/7 caregiving without close family involvement. If Sunset Ridge is pursued, lock in a formal care plan, ensure regular nurse oversight, and maintain vigilant communication. For those who cannot tolerate ongoing variability, The View or similar options in the area deserve serious consideration as safer bets for consistent, specialized support.











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