Sunset Ridge Assisted Living

Pros

• The Sunset Ridge Assisted Living facility is described as clean and well-cared for, providing a pleasant environment for residents.
• Staff members are consistently noted as cheerful, friendly, and accommodating to the needs of the residents.
• The facility promptly responds to calls for assistance, ensuring that help is available when needed.
• Residents enjoy a variety of activities initially offered by the dedicated activities director, contributing to a positive community atmosphere.
• Overall, some families feel assured that their loved ones are well cared for at Sunset Ridge and would recommend the facility to others.

Cons

• The family was misled about the care provided, leading to a disappointing experience for their mother.
• Staff members lack knowledge and experience with dementia, resulting in inadequate care.
• There is poor communication among staff, contributing to frustration.
• The facility suffers from a shortage of caregivers, leaving residents without necessary assistance during morning cares.
• Promises made regarding hospital beds and room customizations were not fulfilled.
• Residents are neglected, as evidenced by the lack of movement assistance and the development of bedsores.
• Cleaning standards are questionable, with dirty items left on food trays.
• The promised presence of a nurse was not met, as she only appeared once in three weeks.
• Overall dissatisfaction with the level of care provided compared to expectations set during the tour.

Review

The experience of families seeking assisted living care for their loved ones can often be fraught with challenges and unmet expectations. Such was the case for one family who felt deceived by an unfortunate lack of transparency at a facility that they believed would provide exemplary care for their mother. They were reassured about the high level of expertise the staff purportedly possessed, particularly concerning dementia care— a critical aspect given their mother's diagnosis. However, upon moving in, it quickly became apparent that those assurances did not reflect reality. The family's disappointment stemmed from what they described as a disheartening lack of knowledge and skills among many staff members regarding even basic aspects of dementia.

While the family acknowledged the appealing physical environment of Sunset Ridge Assisted Living—such as its cleanliness and cheerful atmosphere—the overarching sentiment conveyed through their review was one of frustration with staff shortages and subpar communication among caregivers. They highlighted how this led to missed opportunities for proper morning care routines, leaving them feeling anxious about their daughter’s well-being during her stay there. Although they were happy with some aspects of the facility’s operations, such as timely responses to requests for assistance, these positives were overshadowed by critical failures in caregiving that directly affected their loved one's health.

Moreover, the family's high hopes for engaging therapeutic activities came crashing down when they learned that once-staffed activity programs dwindled after a key personnel change. Initially impressed with the variety offered to residents, they later found there was no continuity or replacement provider to maintain those enriching experiences after the departure of dedicated staff members. This left their daughter feeling isolated and under-engaged in what should have been a vibrant community setting.

Another acute concern raised was related to medical oversight or intervention within the facility. Promises made regarding regular visits from a qualified nurse fell woefully short; according to this family’s account, such visits occurred only once in three weeks. This neglect further exacerbated their anxiety as they witnessed conditions like bedsores develop without appropriate care being administered or communicated effectively amongst staff members—a clear disregard for fundamental standards treatment protocols.

On the other hand, not all reviews reflected dissatisfaction; some residents and families spoke positively about their experiences at Sunset Ridge Assisted Living. Many appreciated the clean environment and friendliness exhibited by much of the staff, stating that lights signaling needs were addressed promptly and efficiently. Some reviewers felt assured about quality care received by loved ones who had transitioned into this community setting. These mixed feelings point toward nuances at play: while certain elements instill confidence in residents regarding day-to-day operations, systemic issues still need addressing.

Overall, it is crucial for prospective families considering assisted living facilities like Sunset Ridge to gather comprehensive insights from diverse perspectives before making decisions on behalf of their loved ones. While there are commendable traits noted in terms of cleanliness and responsive service from some staff members, serious deficiencies regarding specialized knowledge in dementia support may pose significant risks to residents' safety and well-being if not rectified promptly. Therefore, due diligence is essential when exploring options for assisted living scenarios—families must ensure that both word and practice align when evaluating potential caregivers’ capabilities within these intimate environments designed for vulnerable populations.

Located in Johnson Creek, Wisconsin, this area offers a range of amenities for seniors looking for a convenient and comfortable lifestyle. With several restaurants such as McDonald's, Arby's, and Pine Cone Restaurant within close proximity, residents have easy access to dining options. Places of worship like Crossroads Community Church and healthcare facilities like Watertown Regional Medical Center ensure that seniors can maintain their spiritual and physical well-being. Additionally, cafes such as Starbucks and pharmacies like Walgreens are nearby for added convenience. Parks like Jefferson County Fair Park and Riverside Park provide opportunities for outdoor activities and relaxation. With hospitals like Fort Memorial Hospital and entertainment options such as Highway 18 Drive In Theater within reach, seniors can enjoy a fulfilling life in this part of Johnson Creek.

Restaurants

• McDonald's (0.3 miles)
• Arby's (0.3 miles)
• Pine Cone Restaurant (0.4 miles)
• Qdoba Mexican Eats (0.8 miles)
• Culver's (0.8 miles)
• Taco Bell (0.9 miles)
• Crawfish Junction (4.5 miles)

Places of Worship

• Crossroads Community Church (0.7 miles)
• Risen Christ Holy Spirit Church (6 miles)
• St John The Baptist Catholic School (6.4 miles)
• Saint Peter Lutheran Church (6.5 miles)
• St Mark's Lutheran Church (6.7 miles)
• Southern Baptist Convention (7.5 miles)
• River Valley Alliance Church (7.6 miles)

Physicians

• Watertown Regional Medical Center - Johnson Creek Clinic (0.8 miles)
• Rebecca Gallagher MD (0.8 miles)
• Three Oaks Health (0.9 miles)
• Oral And Maxillofacial Surgery Associates (0.9 miles)
• Uw Health (1.1 miles)
• UW Cancer Center Johnson Creek (1.1 miles)
• ProHealth Medical Group Clinic (5 miles)

Cafes

• Starbucks (0.8 miles)
• Rivers Edge Market & Café (6.9 miles)
• Latte Donatte (7.1 miles)
• Tribeca Gallery Cafe & Books (7.1 miles)

Parks

• Jefferson County Fair Park (6.4 miles)
• Tensfeldt Park (7.4 miles)
• Fannie P Lewis Park (7.5 miles)
• Riverside Park (7.7 miles)
• Sandy Beach Playground (8.5 miles)
• Korth Park (9.6 miles)

Pharmacies

• The Drug Store (6.6 miles)
• Home Town Pharmacy (7.1 miles)
• Walgreens (7.1 miles)
• Home Town Pharmacy (7.2 miles)
• Walgreens (7.6 miles)

Transportation

• U-Haul Neighborhood Dealer (7.2 miles)

Hospitals

• Fort Memorial Hospital Add to Favorites (7.4 miles)
• Watertown Regional Medical Center (8 miles)
• Watertown Memorial Hospital (8 miles)

Theaters

• Highway 18 Drive In Theater (7.6 miles)