Bethesda Lutheran Communities Concord Heights 1

304 East Haven Drive, Watertown, WI 53094

For more information about senior living options: (844) 490-3973

3 from 7 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
2
1 stars
2

Assisted Living

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    Overall Review of Bethesda Lutheran Communities Concord Heights 1

    Pros

    • pro Bethesda Lutheran Communities is a great place for people with special needs.
    • pro The organization really cares for residents.
    • pro Staff tend to stay a long time, providing stability.
    • pro It is a great place with great people.

    Cons

    • pro The company allegedly supports retaliation, theft, and illegal practices.
    • pro Whistleblowers are subjected to mistreatment, retaliation, and public humiliation.
    • pro There are numerous safety violations that are not addressed or corrected.
    • pro Management's reaction to complaints is described as gang-like force against the complainant.
    • pro Safety issues and regulations are only dealt with when an inspection is imminent.
    • pro Harassment and discrimination are practiced and covered up, with volunteers and employees intimidated into submission.
    • pro The company is accused of lacking honesty, integrity, and morality.
    • pro A new multi-million-dollar facility was built while workers are losing their jobs, with nothing given to them.
    • pro New hires are paid more than long-tenured employees, indicating pay inequity.
    • pro Attempts to contact the company reportedly go unanswered.

    Review

    There are two clear threads running through the collection of remarks about Bethesda Lutheran Communities. On one hand, several voices describe the organization as a compassionate and supportive place for people with special needs, noting that it can be a good environment where residents feel cared for and where staff tend to stay for long periods. On the other hand, a separate set of reviews paints a starkly different picture: allegations of retaliation, theft, illegal practices, and a culture of intimidation that undermines safety, fairness, and trust. Taken together, the remarks present a complex portrait that invites closer scrutiny of how the organization is perceived by different people in its ecosystem.

    The most troubling claims focus on retaliation and mistreatment. Reviewers report that whistleblowers are subjected to harassment, public humiliation, and retaliation, effectively chilling anyone who might raise concerns about wrongdoing. Complaints are said to be met with a forceful, even gang-like, response from management rather than a constructive, corrective approach. Volunteers and employees are described as being intimidated into submission, with a chilling fear that speaking up could lead to termination or further retaliation. In this view, honesty, integrity, and morality - terms that should guide ethical behavior - appear to be in short supply within the culture described by some reviewers.

    Safety and regulatory concerns surface repeatedly in the criticisms. Allegations include numerous safety violations that are not addressed or corrected unless an inspection is imminent. The implication is that compliance is reactive rather than proactive, with safety issues allowed to persist until outside oversight pressures action. This pattern, if true, would raise serious questions about safeguarding the well-being of residents and the diligence of those responsible for maintaining a safe living and work environment.

    Harassment and discrimination are presented as more than isolated incidents; they are described as practices that are not only widespread but also concealed. The reviewers claim that discrimination is practiced and then covered up, contributing to a climate where volunteers and staff feel unable to report concerns without risking their own positions. The sense of fear and intimidation attached to these actions undermines trust in leadership and erodes the sense of community and safety that should characterize a program dedicated to supporting people with special needs.

    Against this backdrop of criticism, a contrasting perspective appears: Bethesda Lutheran Communities is described as a great place to live for people with special needs. In these accounts, the organization is praised for providing a supportive living environment, with residents who benefit from attentive care and a commitment from staff that is reflected in long-tenured employees. This positive strand suggests that, for some residents, the organization delivers tangible compassion, stability, and quality of life - elements that are essential to successful support for individuals with special needs.

    Complicating the narrative further are concerns about how resources and recognition are distributed, particularly in relation to staff compensation and advancement. Reviewers question why a new, expansive facility - reported to have cost around 18 million dollars - seems not to translate into financial support for workers who are losing their jobs. The disparity between the investment in a new building and the treatment of long-tenured staff raises questions about equity and priorities: why new hires might receive higher wages than those who have served for years, and why job security and fair compensation appear to be at odds with organizational growth.

    Attempts to reach out for clarification or comment add another layer of context. One reviewer notes trying multiple phone numbers without receiving a response, while the broader tone reflects an ongoing effort to understand the organization's practices for a research project. The combination of unresolved inquiries and the varied personal experiences described by reviewers contributes to a nuanced, if troubling, portrait of an organization that holds the promise of care and inclusion for people with special needs while allegedly contending with serious internal challenges that affect staff, volunteers, and the broader community.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Bethesda Lutheran Communities Concord Heights 1 in Watertown, WI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Set in a serene location, this community provides a tranquil and inviting atmosphere for its residents to thrive.

    The community boasts a spacious dining room where residents can enjoy delicious meals prepared by our talented chefs. The fully furnished apartments provide a cozy and comfortable living space for each resident. Additionally, our housekeeping services ensure that the apartments are always clean and tidy.

    Residents can take advantage of the beautiful outdoor space, perfect for enjoying fresh air or engaging in recreational activities. Wi-Fi/high-speed internet and telephone services are provided to keep residents connected with their loved ones.

    Our highly trained staff is dedicated to assisting residents with their daily living activities, including bathing, dressing, and transfers. We coordinate with healthcare providers to ensure that all medical needs are met effectively. Our team also offers medication management services to guarantee the proper administration of medications.

    At Bethesda Lutheran Communities Concord Heights 1, we understand that dietary restrictions are unique to each individual. Therefore, special dietary requirements are catered for in our dining options. Our professional team prepares nutritious meals while adhering to diabetes diets or any other specific dietary needs.

    Residents will never experience a dull moment at our community as we offer scheduled daily activities to keep them engaged and entertained. Nearby cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians provide easy access to amenities and healthcare facilities.

    Not only do we provide exceptional care services but also transportation arrangements are made available for medical appointments ensuring convenient access to necessary healthcare resources.

    Choosing Bethesda Lutheran Communities Concord Heights 1 means selecting an assisted living community that prioritizes the well-being of its residents by offering top-notch amenities and care services in a peaceful setting.

    Nearby Places of Interest

    Restaurants

    • Gasthaus (1 miles)
    • Zwieg's Grill (1.4 miles)
    • Watertown Homestyle Bakery (1.6 miles)
    • Uptown Bar (1.6 miles)
    • Taqueria Maria's (1.7 miles)
    • McDonald's (1.7 miles)
    • Bismarck's Main Street Bar & Grill (1.8 miles)

    Physicians

    • Watertown Regional Medical Center - Doctors Court Clinic (1 miles)
    • Regional General & Vascular Surgeons (1.5 miles)
    • Orthopedics & Sports Medicine-Watertown Regional Medical Center (1.5 miles)
    • Eye Physicians Of Watertown (1.5 miles)
    • Michael C Janowak MD (1.5 miles)
    • Eyewear Unlimited (1.5 miles)
    • Stoddard Emily MD (1.6 miles)

    Places of Worship

    • Southern Baptist Convention (1.2 miles)
    • River Valley Alliance Church (3.6 miles)
    • Crossroads Community Church (6.9 miles)
    • Stable in Christ (8.2 miles)
    • Saint Peter Lutheran Church (11.5 miles)

    Hospitals

    • Watertown Regional Medical Center (1.6 miles)
    • Watertown Memorial Hospital (1.6 miles)
    • Oconomowoc Memorial Hospital (11.9 miles)
    • Fort Memorial Hospital Add to Favorites (12.1 miles)

    Cafes

    • Latte Donatte (1.6 miles)
    • Tribeca Gallery Cafe & Books (1.6 miles)
    • Starbucks (7.3 miles)

    Parks

    • Riverside Park (1.7 miles)
    • Fannie P Lewis Park (2.1 miles)
    • Harnischfeger Park (8.1 miles)
    • Roosevelt Park (10.9 miles)
    • Fowler Park (11.3 miles)

    Pharmacies

    • Home Town Pharmacy (1.7 miles)
    • Walgreens (1.9 miles)
    • Village Pharmacy (11.5 miles)
    • Home Town Pharmacy (11.9 miles)
    • Aurora Pharmacy (12.1 miles)
    • Pick 'n Save Pharmacy (12.1 miles)
    • Prescription Center Pharmacy (12.2 miles)

    Frequently Asked Questions

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    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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