Sylvan Crossings of Stevens Point

Pros

• The staff at Sylvan Crossings is recognized for being patient, gentle, and genuinely caring about the residents.
• Residents have made significant adjustments and are thriving in the supportive environment of Sylvan Crossings.
• Families appreciate the cleanliness of the facility and find value in the quality of care provided.
• The community fosters strong relationships among residents, with many engaging in activities and making friends.
• Caregivers treat residents like family, providing a sense of security and support to their loved ones.
• Families feel welcomed anytime they visit, creating a home-like atmosphere that promotes family involvement.
• Monthly meetings for families dealing with dementia provide valuable support and education, reinforcing a sense of community.

Cons

• The level of care at Sylvan Crossings was not acceptable, leading to the decision to move a loved one out.
• The rooms are extremely tiny and unsuitable for living, being merely places to sleep.
• Activities offered were described as fair to poor, with limited engagement available for residents.
• Cleanliness of the facility was criticized, with reports of unpleasant odors upon entering.
• There is a lack of adequate staff on the floor to properly support residents in memory care.
• Staff interaction with residents was noted to be insufficient, lacking the engagement that could improve the experience.
• Several reviews mentioned that the facility appeared outdated and run down compared to its initial condition.
• Concerns were raised about the use of medication to manage residents rather than providing proper care and attention.

Review

Sylvan Crossings of Stevens Point has received a mixed bag of reviews from families concerning the level of care and overall quality of life experienced by their loved ones at this memory care facility. While some families express overwhelming satisfaction, citing dedicated staff and a welcoming atmosphere, others have voiced their dissatisfaction with issues like cleanliness, maintenance, and the adequacy of activities provided for residents.

Many reviewers appreciated how A Place For Mom assisted them in finding suitable accommodations for their family members at Sylvan Crossings. Their experiences highlighted the compassionate and attentive nature of the staff, who are often characterized as patient and gentle in handling residents with varying levels of need. Family members felt that their loved ones were treated like family, with many reporting that staff members proactively engaged with residents to ensure they received personalized care. One reviewer noted that their cousin had experienced an "awesome life change" after moving into the facility, which also accommodated specific conditions such as Huntington's disease exceptionally well.

However, concerns regarding facility condition began to surface frequently among reviews. Some families pointed out that while the caregivers genuinely cared for residents, the environment itself left much to be desired. Issues ranged from outdated decor to maintenance lapses; for example, one reviewer mentioned repairing a closet door that had been broken since their mother moved in two months prior. Critiques about cleanliness were particularly troubling; multiple reviewers remarked on unpleasant odors upon arrival and described some areas as needing significant updates both inside and outside. The outdoor common area was specifically criticized for appearing neglected.

In addition to environmental concerns, reviewers also expressed dissatisfaction with certain aspects of resident engagement and activity offerings. While some families found the dining services satisfactory and noted that meals were generally good quality—an aspect they deemed important—they felt that structured activities were minimal or poorly executed. One reviewer was particularly disheartened by the lackluster offerings of games or creative projects available to residents, suggesting that activity opportunities could be significantly enhanced.

Despite these problems, there remained strong sentiments indicating satisfaction with Sylvan Crossings' overall community feel and accessibility for family visits. One family member reflected on how their relative adjusted well after settling in; involvement in group activities—like flower arrangements—became more commonplace than isolation previously experienced at another facility. Regular communication from staff about resident well-being was also appreciated by several reviewers who emphasized how vital it is for families to remain informed about their loved one's progress.

Ultimately, while many families expressed gratitude towards Sylvan Crossings' caring staff who helped bridge difficult transitions into memory care living—often easing fears associated with dementia or other cognitive issues—they simultaneously urged improvement regarding facility upkeep and engagement strategies for residents. The overwhelming feeling is that while Sylvan Crossings offers a nurturing environment filled with dedicated personnel treating residents like family, there are foundational aspects pertaining to maintenance and activities that require urgent attention if it aims to meet its potential fully as a premier memory care option in Stevens Point.

This part of Stevens Point, Wisconsin offers a range of amenities suited for senior living. With several places of worship nearby such as Hmong Alliance Church and Trinity Lutheran Church, individuals can find spiritual fulfillment within the community. In terms of healthcare, there are multiple physicians and medical facilities like Ministry Medical Group and Marshfield Clinic Stevens Point Center for convenient access to healthcare services. Additionally, residents can enjoy dining options at restaurants like Culver's and Grazies Italian Grill, as well as cafes such as CPS Café and Starbucks for social gatherings or leisurely outings. The presence of parks like Iverson Park and Veterans Memorial Park provides opportunities for outdoor recreation and relaxation. Overall, this area provides a mix of essential services and recreational activities suitable for seniors looking to settle in a welcoming neighborhood with a variety of conveniences nearby.

Places of Worship

• Hmong Alliance Church (0.3 miles)
• Kingdom Hall of Jehovah's Witnesses (0.5 miles)
• Newman University Parish (1.3 miles)
• New Freedom Prison Ministry (1.8 miles)
• Trinity Lutheran Church (1.8 miles)
• River of God (1.9 miles)
• Church Of The Intercession (1.9 miles)

Physicians

• Ministry Medical Group Psychiatry (0.3 miles)
• Marshfield Clinic Stevens Point Center (0.6 miles)
• Wessell Dental Care (0.7 miles)
• Ministry Medical Group (1.1 miles)
• Ministry Medical Group Pediatrics (1.2 miles)
• Adarsh Kancharla MD - Ascension At Illinois Avenue-A Department Of Ascension St Michael's Hospital (1.2 miles)
• Rice Clinic (1.2 miles)

Restaurants

• RockN Roll Cafe (0.7 miles)
• Airport Bar (0.8 miles)
• The Watchman's Gone (1.1 miles)
• PJ's - SentryWorld (1.3 miles)
• Culver's (1.4 miles)
• Grazies Italian Grill (1.4 miles)
• China Wok (1.4 miles)

Pharmacies

• Walgreens (0.8 miles)
• Metro Market Pharmacy (1 miles)
• Home Town Pharmacy (2 miles)
• Walgreens (2.5 miles)

Parks

• Iverson Park (1 miles)
• Mathias Mitchell Public Square Main Street Historic District (2 miles)
• Veterans Memorial Park (2 miles)
• Pfiffner Pioneer Park (2.3 miles)
• Lower Whiting Park (3 miles)
• Al Tech Park (4 miles)
• Little Plover River Park's (4.2 miles)

Transportation

• U-Haul Neighborhood Dealer (1 miles)
• Prime Tines Taxidermy (1.7 miles)
• Alamo (1.8 miles)
• Longest train EVER (2.1 miles)
• U-Haul Neighborhood Dealer (2.6 miles)
• Trophy Room Taxidermy (5.3 miles)

Hospitals

• Ascension St Michael's Hospital Cancer Care (1.2 miles)
• Saint Michael's Hospital (1.2 miles)
• Electrolysis and Laser Center (2 miles)
• Aspirus Stevens Point Clinic - Hoover Road (2.6 miles)

Cafes

• CPS Café (1.4 miles)
• Starbucks (1.5 miles)
• Tech Lounge (2.1 miles)
• Panera Bread (3 miles)
• Starbucks (3 miles)
• The Cottage Cafe (3.9 miles)