27638 75th St, Salem, WI 53168
For more information about senior living options: (844) 490-3973
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The reviewer would give zero stars. The company blew them off three times, failing to call or show for a promised consultation. They received numerous excuses and were told a call would be made, but no one ever followed up. The reviewer views the company as terrible and unprofessional. They wish that all employees would be fired and the company would start over, or that at least one person would actually care about people.If there were a way to rate this company zero stars, I would have done it three times already. I was promised a consultation to assess what I needed, and not once but repeatedly, they blew me off. Three separate occasions passed without a single call, without a single visit, and without any explanation. It felt like they simply weren't interested in helping me or in doing the work they claimed they would do.
From the very start, the experience felt unreliable and disrespectful. I made arrangements for someone to come out and evaluate my situation, but nobody showed up and there was no courtesy notice. Each missed appointment left me wondering if I had been mistaken about their willingness to assist, or if there was some ongoing pattern of disregard for customers' time. It became impossible to trust that any future appointment would be honored.
Whenever I did try to follow up, I was met with a cascade of excuses. They offered "a million" different reasons for the no-shows, and promises that someone would call back or that the situation would be corrected. Yet those promises were short-lived and consistently unfulfilled. The more I pressed, the more excuses I received, and the more evident it became that there was no real accountability or plan to resolve the issue.
This continued pattern left me feeling not just frustrated but utterly disenchanted with the company as a whole. The lack of reliable communication and the absence of follow-through painted a stark picture of a business that doesn't prioritize customer needs. It was hard to feel valued or heard when every attempt to engage was met with silence or a distracting assortment of justifications rather than a concrete solution.
The language I used in my frustration reflected how strongly I felt: this is a terrible, terrible company. I found myself wishing, with real intensity, that every single one of the people involved would be fired and that the company would start over from scratch. The emotional impact was unmistakable - the sense that a trust had been broken and that the people responsible weren't being held accountable for their actions.
At the very least, I hoped for a single person there who actually cared about people. A single representative who would honor commitments, communicate clearly, and show up when scheduled. That level of basic professionalism stands in stark contrast to what I experienced, and I still believe it's possible for the company to improve if they embrace accountability and put genuine customer care at the forefront.
In the end, the pattern of missed appointments, inconsistent communication, and repeated excuses left a lasting negative impression. It wasn't just an inconvenience; it felt like a systemic issue that undermined trust and wasted my time and potential investment. If any positive takeaway exists, it's the clear message to others to proceed with caution, to demand concrete commitments, and to expects prompt, respectful follow-through - or otherwise look for a service that actually values its customers.
Home Instead in Salem, WI is an assisted living community that provides comprehensive care and assistance for seniors in a comfortable and nurturing environment. Nestled in the peaceful neighborhood of Salem, this community offers a tranquil setting for elderly individuals to thrive and receive the support they need.
With one beautiful park located nearby, residents have the opportunity to enjoy nature walks, picnics, or simply relax amidst serene surroundings. The close proximity to nature allows for rejuvenating outdoor activities, enhancing the overall well-being of residents.
In order to cater to the healthcare needs of seniors, Home Instead is conveniently located near two pharmacies. This ensures that medications can be easily accessed and managed, providing peace of mind to both residents and their families.
The community also benefits from being surrounded by three physicians' offices. This readily available healthcare resource enables prompt medical attention and excellent continuity of care for all residents. Whether it is routine check-ups or specialized treatments, the close proximity to various physicians makes it convenient for seniors to prioritize their health needs.
Residents will find two restaurants nearby, allowing them to savor delicious meals while enjoying social interactions with friends or family members in a welcoming atmosphere. These dining options provide diverse menus and culinary experiences which cater to different dietary preferences and ensure a delightful gastronomic journey for all residents.
Furthermore, in case of any medical emergencies or specialized treatments required, there is a hospital situated closely to Home Instead. This immediate access significantly enhances the safety and well-being of residents as they can quickly receive necessary medical attention whenever needed.
The combination of these amenities and services makes Home Instead in Salem, WI an exceptional assisted living community where seniors can lead fulfilling lives and embrace their golden years with comfort and dignity.
Home Instead is located at 27638 75th St, Salem, WI 53168 in Kenosha County, Wisconsin
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