Apria Healthcare I is an assisted living community in Rice Lake, WI.
Information last verified:
2021 Kern Avenue, Rice Lake, WI 54868
For more information about senior living options: (866) 208-4318
2.8 from 33 reviews
5 stars
7
4 stars
5
3 stars
7
2 stars
2
1 stars
12
Overall Review of Apria Healthcare I
caveat6 reviews mention this
Billing and insurance issues recur
Billing and insurance handling is a frequent source of frustration for reviewers.
Several reviewers describe insurance back-and-forth, including repeated requests for information and bills they say they already had covered. Others report statements that they believe were incorrect or escalated to much higher amounts than expected. A few also describe difficulty getting a clear answer on coverage decisions and what they would actually be charged.
caveat6 reviews mention this
Faulty respiratory equipment impacts use
Reviewers report receiving faulty equipment that disrupted oxygen or breathing support.
Multiple reviews mention equipment that did not work as expected, including oxygen-related problems and issues with regulators, leaks, or other parts. Some reviewers also describe mismatches or unusable sizing that made it hard to go out safely or effectively. A few say they had to replace equipment elsewhere after repeated problems.
caveat4 reviews mention this
Delivery and order fulfillment lag
Delays in delivery and order fulfillment show up in multiple reviews.
Reviewers describe waiting longer than expected for supplies to ship or arrive, including orders taking weeks instead of the planned timing. Some also report being left waiting with no clear update, or experiencing delays after canceling. In a few cases, reviewers connect the timing problems to urgency in their health needs.
caveat5 reviews mention this
Hard to reach and slow callbacks
Several reviewers say it was difficult to get through and get a timely human response.
Some reviews describe failed attempts to reach emergency help or get connected to the right extension, including calls that disconnect. Others mention automated systems that did not provide complete answers, or messages that went unanswered for days. A number of reviewers add that they had to spend significant time calling repeatedly to move issues forward.
differentiator5 reviews mention this
Caring reps and thorough education stand out
When help goes well, reviewers highlight caring support and useful instruction.
A subset of reviewers describe staff members as pleasant, knowledgeable, and exceptionally helpful when they finally connect. Several mention getting good education on equipment or having a representative explain next steps clearly. There are also a few accounts of caregivers going out of their way to provide timely support for CPAP or nebulizer needs when other options were delayed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This area of Rice Lake, Wisconsin offers a variety of amenities suitable for senior living. With several restaurants nearby such as McDonald's, Taco Bell, and Culver's, residents can easily enjoy dining options close to home. Places of worship like Redeemer Ev Lutheran Church and Joy Fellowship Church provide spiritual support within a short distance. Additionally, the proximity to St Joseph's Hospital and various pharmacies ensures easy access to medical care and prescriptions. The presence of cafes like Badger Brew Coffee Loft offers a cozy atmosphere for social gatherings. Overall, this neighborhood provides convenient services for seniors including transportation options from Enterprise Rent-A-Car and entertainment at the nearby Stardust Drive-In Movie Theater.
Restaurants
McDonald's (0.5 miles)
Taco Bell (0.6 miles)
Rice Lake Family Restaurant (0.6 miles)
Maxine's (0.6 miles)
Status Crow Sports Bar (0.6 miles)
Culver's (0.6 miles)
Subway (0.6 miles)
Places of Worship
Redeemer Ev Lutheran Church (0.5 miles)
Joy Fellowship Church (0.6 miles)
Maranatha Evangelical Free Church (1.2 miles)
General Conference Of Seventh-Day Adventists (1.2 miles)
World Harvest USA (1.7 miles)
Blue Hills Unitarian Universalist (1.8 miles)
Southern Baptist Convention (1.8 miles)
Parks
Dog park (0.6 miles)
Babe & Phyl Park & Boat Landing (4.9 miles)
Wildwood Resort Playground (10.5 miles)
Hospitals
St Joseph's Hospital Of The Hospital Sisters Of The Third Order Of St Francis (0.9 miles)
Marshfield Clinic Indianhead Center (2.4 miles)
Mayo Clinic Health System (7.9 miles)
Barron Memorial Medical Center (8 miles)
Pharmacies
Walgreens (1.2 miles)
Osterbauer Drugs (1.8 miles)
Osterbauer Drugs (2.2 miles)
CVS Pharmacy (8.1 miles)
Home Town Pharmacy (8.2 miles)
Gordys Market Barron (8.2 miles)
James Pharmacy (8.3 miles)
Physicians
Chippewa Valley Eye Clinic (1.4 miles)
Terrell, John Diagnostic Radiology Associates (2.4 miles)
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
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21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Attentive staff with strong communication in a welcoming, home-like atmosphere.
Assisted Living and Memory Care: Understanding Their Core Differences
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Understanding the Distinctions: Assisted Living and Memory Care Explained