Preston Place Cbrf in Redgranite, WI

Pros

• The staff and management are highly praised for making the transition very pleasant.
• They provide genuine one-on-one attention and care to residents.
• The mother and her family are grateful for the care.
• The rooms are very nice and set up like a little apartment.
• The building manager is wonderful and very accommodating.
• The staff are helpful, friendly, and on top of things.
• The facility is very clean and smells good.
• The gathering area is nice, clean, and inviting.
• Amanda and Brittany in the office are very polite.
• FaceTime for families twice a day is a kind, appreciated service.

Cons

• The staff were overworked due to staffing shortages.
• There wasn’t much to do on the weekends.
• The meals were not balanced, consisting of two courses instead of three.
• Emergency calls are not for emergencies and can take 5 to 20 minutes to respond.
• Preston Place seemed rundown.
• Not all hallway lights were on.
• The facility was not at full occupancy (about 70 percent), which contributed to a rundown atmosphere.
• The dining room had a Christmas tree and did not appear to be used much.

Review

Preston Place CBRF is best suited for families seeking a warm, resident-focused setting where memory care options exist and staff deliver genuine, one-on-one attention. The apartments feel like small homes rather than sterile rooms, and the common areas are clean, sunny, and welcoming. It works well for seniors who value regular family communication, visible staff engagement, and a community that treats residents with respect. The memory care wing is a meaningful option for couples or individuals dealing with early to moderate cognitive decline, while still allowing for regular social activities and professional caregiving. However, it may not be ideal for residents requiring high-acuity medical oversight or for families needing constant, around-the-clock supervision, particularly on weekends when staffing patterns shift.

Alternatives to Preston Place may be worth considering for those with higher care needs or a stronger emphasis on programming. Several reviews point to staffing shortages that strain the team, limiting weekends and creating moments of slower response. Some residents experience only moderate activity, with gaps in social engagement during off-peak days. For families prioritizing robust dining options, the meals occasionally skew toward higher sodium and less balanced options, and emergency calls can be slower, not the first line for urgent situations. Those cases demand a facility with deeper staffing reserves, more predictable daily rhythms, and a broader calendar of outings and programs.

On the positive side, Preston Place delivers a clean, welcoming environment that staff clearly cares for. Rooms are spacious and apartment-like, with large windows that bring in natural light, and the building feels well maintained. The care team, particularly in the office and intake, has been described as personable, responsive, and willing to adjust care plans. Residents and families frequently note the day-to-day attentiveness: help with breathing therapy, updates on health matters, and transparent conversations about care goals. The memory care residents get dedicated attention, and family communication via FaceTime or in-person visits when possible remains a strong feature. These strengths help the setting feel safer and more homelike even when staffing pressures arise.

Cost is a practical lens. Base rates reported by families hover in a mid-market range, with add-ons for assistance and nursing support pushing total monthly expenses upward. One reviewer quantified base costs around $2,550, with other families suggesting closer to $4,000 as a market norm. The reality is that ancillary services, bathing assistance, increased nursing time, or hospice-related care, can add meaningfully to the bill. That means prospective residents should secure a detailed, line-by-line cost worksheet before committing, confirming what is included in the base rate and what triggers extra charges. If choosing Preston Place, anchoring expectations on both care level and cost will prevent sticker shock later.

In daily life, Preston Place tends to deliver a comfortable rhythm. Residents enjoy rooms that can be personalized, with the option to bring in belongings and settle into a two-window, sunny environment. The facility offers social spaces, a large fireplace, a bright communal room, and a dedicated gathering area, that support small-group activities, movie watching, and family-friendly gatherings. Staffs’ relational strengths show in the way they coordinate care, keep families updated, and arrange technology-enabled connections. However, some reviews flag limited weekend activity and a desire for more outdoor garden space, suggesting that the social calendar may not meet every resident’s desire for constant stimulation. The sense of safety and respect remains a clear divisor in favor of Preston Place.

For families weighing Preston Place CBRF, the verdict is practical and decisive: this community is a strong match for those who prize warmth, cleanliness, and a caregiver team that keeps residents’ dignity at the center of care, particularly in memory care. It delivers real value where personal attention and home-like comfort matter most, and it can bridge the gap between independent living and higher-acuity settings. Those seeking very robust weekend programming, high staffing ratios across all shifts, or expansive outdoor amenities should look at alternatives with larger teams and more comprehensive activity schedules. The next steps are straightforward: tour during a typical day, meet the care managers, review a detailed cost breakdown, and ask for a concrete plan on staffing coverage and hospice coordination before making a decision.