Open Arms Assisted Living II

3528 Duchess Drive, Racine, WI 53406

For more information about senior living options: (844) 490-3973

4.8 from 85 reviews
5 stars
79
4 stars
3
3 stars
1
2 stars
0
1 stars
2

Assisted Living

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    Overall Review of Open Arms Assisted Living II

    Pros

    • pro Open Arms Assisted Living is praised for caring and compassionate staff.
    • pro The staff is described as amazing and very professional.
    • pro Glorious is an excellent, kind, and helpful house manager.
    • pro Dai-Cheri Rashada is a terrific manager who is always responsive to residents and families.
    • pro Annah and the administrative team are helpful in making families feel comfortable and welcomed.
    • pro Open Arms is by far the best assisted living in its market area.
    • pro The home is clean, welcoming, and safe with caregivers who take great care of residents.
    • pro Marquita is described as the best manager who gets things done promptly.

    Cons

    • pro One reviewer called the facility terrible and claimed staff mistreated a non-ambulatory mom, vowing to shut the place down.
    • pro A different account said the staff are poorly trained, suggesting they hire anyone off the street rather than qualified caregivers.
    • pro A report alleged a staff member punched a resident in the face and put him in a choke hold, with no charges filed.
    • pro Another commenter warned others not to send loved ones there, citing broken promises, neglect, and that residents were barely showered or brushed.
    • pro A critic claimed staff were rude and unprofessional, with a house manager's license potentially in question.
    • pro There was a complaint that management relied on calling the cops and issuing tickets for a disabled resident, rather than providing proper behavior plans.

    Review

    Open Arms Assisted Living inspires a strong sense of warmth and belonging in many who have interacted with it. Several reviewers highlight how the home offers abundant opportunities for enrichment and socialization, with dedicated staff leading the way. Grandchildren and family members alike often mention that their loved ones thrived here, feeling supported, engaged, and cared for by a team that seems genuinely invested in residents' well-being. The overall tone from these voices is one of appreciation for the environment as a place where seniors can feel comfortable and valued.

    Leadership and responsiveness sit at the heart of many positive experiences. Reviewers consistently point to professional conduct and open communication from the Open Arms team. In particular, Annah (the administrative lead in one account) is singled out for making families feel welcomed and informed, while the management team earns praise for keeping the process smooth and reassuring. Dai-Cheri Rashada, frequently referred to with affectionate respect, is described as a terrific manager who remains responsive to both residents' needs and family requests. This combination of accessibility and attentiveness helps create a sense of trust before a placement decision is even made.

    Several recurring names appear as standout staff members who contribute notably to the facility's positive reputation. Glorious, described as a patient, kind, and effective house manager, is frequently mentioned as someone who keeps residents happy and the operation running smoothly. Marquita is hailed as an outstanding manager by multiple reviewers, praised for effective action, timely problem-solving, and overall leadership that residents and staff appreciate. The sentiment across comments is that these managers not only supervise well but also foster a welcoming, uplifting atmosphere that residents and their families notice from the first visit.

    Beyond leadership, many reviewers celebrate the personal qualities and daily care provided by the caregiving team. Words like "amazing," "caring," and "compassionate" recur when describing the staff, with specific appreciation for how staff make each day brighter and more comfortable for residents. The environment is frequently described as friendly, clean, and safe, contributing to the sense that Open Arms is not just a place to live but a community where residents can thrive with ongoing social interaction, meaningful activities, and a steady level of personal attention.

    For some, Open Arms is also a workplace they're proud to be part of. Several reviews discuss what a positive place it is to work: long-tenured staff members celebrate supportive leadership, a collaborative culture, and the satisfaction that comes from making a real difference in residents' lives. Comments about working there emphasize a strong sense of teamwork, good management, and a work environment that residents ultimately benefit from through consistent, reliable care. In short, the facility's internal culture is described as stable, professional, and compassionate, which many credit as a key factor in the excellent care residents receive.

    As with any long-term care setting, there are voices urging caution and highlighting potential concerns. One review describes a troubling professional failure, alleging mistreatment of a loved one and calling for the facility to be investigated or shut down. This account also claims a staff member engaged in physical aggression, which, if true, would be a grave violation of care standards. Another reviewer voices concern about training, suggesting that staff may lack sufficient medical knowledge and tools, and expresses skepticism about the overall effectiveness of the care plans when tough behaviors arise. A few comments also touch on concerns about behavior and professionalism in certain staff members, underscoring that not every experience is uniform and that families should perform due diligence when evaluating placement.

    Despite the divergent experiences, the most common thread across the many positive reviews remains clear: Open Arms Assisted Living is widely seen as a place where residents can receive attentive, compassionate care within a supportive, engaging community. Families repeatedly mention the care teams' kindness, the managers' accessibility, and the overall atmosphere of warmth and respect. As with any major decision about a loved one's living situation, prospective residents' families are encouraged to visit, meet the staff, and observe the daily interactions for themselves, paying particular attention to the leadership individuals who are often highlighted in these testimonials. Open Arms' appeal lies in the combination of strong leadership, dedicated caregivers, and a culture that many describe as genuinely caring.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • General Mitchell International (18 miles away) General Mitchell International (18 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Open Arms Assisted Living II in Racine, WI offers a comfortable and welcoming environment for seniors looking for a supportive community to call home. Our fully furnished apartments provide residents with a cozy living space, while our dining room ensures that delicious and nutritious meals are provided daily.

    At Open Arms Assisted Living II, we understand the importance of maintaining an active and engaged lifestyle. That's why we offer a variety of scheduled daily activities to cater to different interests and abilities. From group outings to nearby parks and cafes to on-site recreational activities, there is always something fun and stimulating happening within our community.

    We also prioritize the overall well-being of our residents by providing essential care services such as assistance with bathing, dressing, transfers, and medication management. Our dedicated staff members coordinate with healthcare providers to ensure that each resident's unique needs are met effectively.

    For those with specific dietary requirements, our community is equipped to accommodate special dietary restrictions. We tailor meal preparation and service to suit these needs, including diabetes diets if necessary.

    Transportation arrangements for medical appointments and doctors' visits are available for added convenience and peace of mind. With numerous pharmacies, physicians, hospitals, restaurants, theaters, and parks in close proximity to our location, accessing essential services or enjoying recreational activities is never a hassle.

    Open Arms Assisted Living II is committed to providing a nurturing environment where seniors can live comfortably while receiving the care they need. Contact us today to learn more about how our community can meet your loved one's assisted living needs in Racine, WI.

    Nearby Places of Interest

    This part of Racine, Wisconsin offers a variety of dining options, including pubs, fast food chains, bakeries, and cafes within a short distance. There are several pharmacies nearby for easy access to medications and healthcare needs. In terms of medical services, there are multiple physicians offices and hospitals in the vicinity for any healthcare requirements. The area also boasts several parks for leisurely walks or outdoor activities. Additionally, there is a theater for entertainment options and places of worship for spiritual fulfillment. Overall, this neighborhood provides a convenient and diverse range of amenities for seniors looking to settle down in the Racine area.

    Restaurants

    • McAuliffe's Pub (0.2 miles)
    • McDonald's (0.2 miles)
    • Burger King (2 miles)
    • Chick-Fil-A (2 miles)
    • Joey's (2.1 miles)
    • Taco Bell (2.1 miles)
    • O&H Danish Bakery (2.2 miles)

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Walgreens (0.9 miles)
    • Walgreens (0.9 miles)
    • Pick 'n Save Pharmacy (1 miles)
    • Walmart Pharmacy (2 miles)
    • Walgreens (2 miles)
    • Nutritional Designs & Pharmacy (2.1 miles)

    Physicians

    • Advanced Pain Management (1 miles)
    • Byron Health And Heali (1.1 miles)
    • Great Lakes Dermatology (1.7 miles)
    • Dr James D. Mataczynski, MD (2.3 miles)
    • Aurora Dermatology (2.5 miles)
    • Ahmad Zia Khan, MD (2.6 miles)
    • Psychiatric Services (2.6 miles)

    Hospitals

    • Reach Unlimited (1.1 miles)
    • R M Lakeshore Investments (2.9 miles)
    • Wheaton Franciscan Healthcare - All Saints (3 miles)
    • Mental Health Service-st Lukes (3.4 miles)
    • Wheaton Franciscan Healthcare-All Saints (3.4 miles)
    • St Luke's Sleep Center (3.4 miles)
    • Aurora Quick Care (4.1 miles)

    Parks

    • Lake Park (2.1 miles)
    • Petrifying Springs Park (3.1 miles)
    • Racine Lakefront Parkway (3.3 miles)
    • Racine Quarry Park (4.1 miles)

    Cafes

    • Wilson's Coffee & Tea (2.3 miles)
    • Starbucks (6.1 miles)
    • The Coffee Pot (6.9 miles)
    • Harborside Common Grounds (7.1 miles)

    Theaters

    • Renaissance Cinema Sturtevant, Wi (4.1 miles)

    Places of Worship

    • Lakeside Lutheran Church (6.2 miles)
    • Holy Rosary Parish (6.4 miles)

    Frequently Asked Questions

    Where is Open Arms Assisted Living II?

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    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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