Eldercare Services in Racine, WI

Pros

• They provided helpful support with household duties, meal prep, and transporting a mobility-impaired family member.
• Senior Helpers helps families keep loved ones at home by managing their care needs.
• The staff and management are genuinely caring and consistently helpful.
• Caregivers are compassionate and dedicated, earning strong recommendations.
• Milie goes above and beyond and brings companionship that helps life feel more normal.
• The caregivers are kind, professional, and actively engaged in care.
• Ivan and his team are attentive, reliable, and quick to arrange care when needed.
• The company demonstrates responsiveness and leadership that goes above and beyond.

Cons

• The company is untrustworthy.
• They provide inconsistent coverage.
• They drop clients with no warning.
• They promise to help but never show up or answer the phone.
• The new manager is horrible and there is no communication with clients.
• They are the worst for clients, especially in memory care, and are accused of gold digging.
• They have been late consistently and have had multiple no-call, no-shows.
• They do not return phone calls or respond to refund requests.

Review

Senior Helpers of Racine is best suited for families who want reliable, in-home non-medical support that allows an aging or disabled loved one to remain at home. The service excels for households needing help with daily living tasks, meal preparation, light housekeeping, and transportation to medical appointments, all delivered with a steady, personable touch. It is especially strong for caregivers who want regular, compassionate companionship alongside practical support, and for clients who can benefit from continuity of care and proactive coordination, including assistance with benefits or special arrangements. In short, this agency is a practical match for families seeking a personable, home-based care team that prioritizes dignity, routine, and family involvement.

That said, several reviews make clear who may want to consider alternatives. The biggest caveat is reliability: some families report inconsistent coverage, late arrivals, or even no-shows without timely updates. Communication can be uneven, with instances of unanswered calls or unclear point-of-contact, which can complicate care planning, especially for clients requiring strict scheduling. For households with high medical complexity, or those relying on guaranteed 24/7 oversight, these gaps can be intolerable. Families facing tight budgets or who need ironclad accountability may want to explore other agencies or even consider facility-based options where scheduling and supervision are more predictable.

On the plus side, the strongest endorsements celebrate compassionate, capable caregivers who deliver beyond the basics. Clients cite help with bathing and grooming, errands, shopping, and practical tasks, often paired with genuine warmth and attentiveness. Several families highlight coordinators and caregivers who communicate clearly, stay with the same client long enough to build trust, and tailor routines to fit individual preferences. When the team hits the right alignment, care feels steady, reliable, and deeply supportive, enabling a loved one to maintain home life with meaningful companionship and respect.

The more challenging reviews underscore that the positive potential is not universal. When staffing bottlenecks or miscommunications occur, families report a sense of being left in the lurch - new managers who struggle to maintain continuity, shifts in caregiver assignments, and difficulties with refunds or timely responses. These experiences emphasize that in-home care hinges on consistent scheduling and transparent, proactive communication. The contrast is sharp: the agency can deliver excellent, thoughtful care, but only when structures for coverage, back-up plans, and message delivery are robust and reinforced by attentive leadership.

To mitigate risk and improve outcomes, practical steps are essential. Families should request a dedicated care coordinator to ensure continuity, insist on a written, detailed care plan with daily visit expectations, and require explicit backup arrangements for illness or emergencies. It is wise to solicit recent references and direct conversations with current clients to verify reliability, then establish clear communication protocols across phone, text, or an app, with defined response times. Demand explicit policies for scheduling changes, emergency messages, and cost handling, including refunds if applicable. For those pursuing VA benefits, confirm demonstrated capability to assist with forms and filings, as this support has been a recurring point of satisfaction for many families.

Decision-wise, Senior Helpers of Racine presents a compelling option for households prioritizing compassionate, home-based support with skilled caregivers and a responsive leadership team - provided there is a concrete plan to secure dependable coverage and consistent communication. It is less suitable for families requiring guaranteed, uninterrupted scheduling or intensive medical oversight that only licensed medical providers or a facility can deliver. When the goal is to keep a loved one at home with steady, attentive help and clear accountability, this agency deserves serious consideration - grounded in thorough reference checks, explicit service expectations, and a disciplined approach to ensuring dependable, week-to-week care.

This area of Racine, Wisconsin offers a variety of amenities and services that may be appealing to those considering senior living. With multiple pharmacies and healthcare facilities in close proximity, residents can easily access medical care and prescription medications. The presence of popular restaurants, cafes, and theaters provides opportunities for dining out and entertainment. Additionally, the nearby parks offer scenic spots for outdoor recreation and relaxation. Places of worship are also conveniently located for spiritual support. While public transportation options such as MKE Runway are available for travel convenience. Overall, this area provides a well-rounded community with resources that cater to the needs of older adults looking for a comfortable and vibrant neighborhood to call home.

Restaurants

• Culver's (0.3 miles)
• McDonald's (0.6 miles)
• McDonald's (1.6 miles)
• Reefpoint Brew House (3.8 miles)
• Unico (4.2 miles)
• Burger King (4.4 miles)
• Chick-Fil-A (4.4 miles)

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (2.4 miles)
• Walgreens (3.2 miles)
• Walgreens (3.3 miles)
• Ascension Rx - Racine Pharmacy (3.3 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.3 miles)

Physicians

• Aurora Health Care (0.8 miles)
• Rudy Byron, MD (2.7 miles)
• Neurological Clinic (3.2 miles)
• GI Associates (3.2 miles)
• Eye Clinic Of Racine (3.2 miles)
• Atrium At Wheaton Franciscan (3.3 miles)
• Spring Street Medical Offices (3.4 miles)

Parks

• Racine Quarry Park (2.2 miles)
• Racine Lakefront Parkway (4.8 miles)
• Lake Park (6.5 miles)
• Petrifying Springs Park (9.3 miles)
• Runway Dog Exercise Area (10.8 miles)

Hospitals

• Wheaton Franciscan Healthcare - All Saints (3.3 miles)
• St Luke's Sleep Center (4.5 miles)
• Wheaton Franciscan Healthcare-All Saints (4.5 miles)
• Mental Health Service-st Lukes (4.5 miles)
• R M Lakeshore Investments (4.6 miles)
• Reach Unlimited (5.6 miles)
• Froedert Drexel Square Clinic (10.1 miles)

Cafes

• Wilson's Coffee & Tea (4.1 miles)
• Starbucks (7.9 miles)

Theaters

• Renaissance Cinema Sturtevant, Wi (6.6 miles)
• South Shore Cinema Oak Creek, Wi (11.2 miles)

Places of Worship

• St Stephen's Catholic Church (8.3 miles)
• Lakeside Lutheran Church (12.2 miles)

Transportation

• MKE Runway (12.4 miles)