4237 Lathrop Avenue, Mount Pleasant, WI 53403
For more information about senior living options: (844) 490-3973
Open Arms Assisted Living comes through in many voices as a place where warmth, professional care, and genuine dedication to residents converge. Across multiple reviews, families and friends describe a home-like atmosphere that fosters enrichment, social connection, and a strong sense of comfort for both residents and their loved ones. Several people recount visits and discussions with the team that left them feeling reassured and confident in the decision to consider Open Arms for placement. The repeated callouts about enrichment opportunities and attentive staff paint a picture of a community that prioritizes quality of life as much as daily care.
Central to these positive impressions are the people who lead and care for residents. Reviewers consistently highlight the professionalism and responsiveness of the leadership and caregiving team. In particular, Dai Cheri (also written as Dai-Cheri), described as a capable and caring house manager, is repeatedly praised for being attentive to residents and responsive to family requests. Annah, noted for her helpfulness within the administrative team, is remembered as someone who helps make families feel comfortable and welcomed during the placement process. Glorious, another house manager frequently mentioned, earns kudos for her patient, kind, and effective approach, with some writers noting she keeps the environment calm and even brings smiles and laughter to the house. Marquita is repeatedly celebrated as a best-in-class manager who handles responsibilities with timely efficiency, and contributors describe her as someone who "gets things done." The overall tone is that the leadership and day-to-day caregivers treat residents with dignity, and they work diligently to ensure both residents and families feel valued and heard.
Residents' experiences emerge as a strong throughline in these reflections. Grandparents and other loved ones are described as thriving in a setting that blends care with meaningful activity. One reviewer recalls their grandfather loving the place, citing rich opportunities for enrichment and socialization that are supported by dedicated staff. The environment is described as full of friendly faces and good vibes, with caregivers who manage to brighten even difficult days and keep morale high. Reviewers frequently note that the staff's compassion translates into practical, attentive care - house managers and caregivers who know their residents' preferences, respond promptly to needs, and maintain a welcoming atmosphere that supports both independence and safety. The sentiment is that Open Arms is not just a facility, but a place where residents feel seen, valued, and cared for by people who genuinely want the best for them.
The workplace culture and day-to-day operations at Open Arms are often extended beyond just resident care to include pride in being part of the community. Several reviewers who work there describe it as a great place to be employed - long-term staff members emphasize that their managers are supportive, capable, and committed to doing their jobs well. Words like "awesome," "professional," and "caring" recur when describing colleagues, with some long-tenured staff stating they have found fulfillment staying with the company for years. The shared sense of duty, combined with leadership that earns trust, appears to create a positive loop: caring employees deliver high-quality care, which in turn reinforces their belief in the organization and their own job satisfaction. For families, this internal sense of stability and dedication translates into a more consistent and reliable experience for residents.
As with any community, there are voices that sound a cautionary note. A minority of reviews raise serious concerns about staff training and conduct. One reviewer argues that the staff in their particular experience were poorly trained and lacking essential medical knowledge, suggesting that hiring practices could benefit from additional professional development and oversight. These concerns point to a need for ongoing training and support to ensure all staff can meet the complex needs of residents, especially those with handicaps or challenging behaviors. A separate, alarming review describes a very different experience, accusing the facility of mistreatment and even physical harm by a staff member, including a punching incident and a choke hold, followed by allegations of retaliation and ticketing tied to behavior plans. This account also criticizes the handling of such behaviors and calls for a thorough investigation. A few comments also touch on public behavior by some staff, noting unprofessional language and the importance of maintaining a respectful environment around residents. Taken together, these accounts underscore that, while many families rate Open Arms highly, there are serious concerns that demand attention, transparency, and decisive corrective action if substantiated.
When all voices are considered, the overall picture is nuanced but largely positive, with a clear emphasis on the care team's compassion and the sense of home Open Arms seeks to create. For families evaluating options, the strong endorsements of dedicated managers and hands-on caregivers, coupled with stories of enriched activities and meaningful social engagement, paint a compelling case for Open Arms as a trusted place for loved ones. Yet the louder cautionary notes remind prospective families to conduct due diligence: visit the home, meet the team, ask about training and safety protocols, and seek detailed responses about any incidents or concerns raised by past residents or families. In the end, Open Arms Assisted Living appears to be a community that many families hold in high regard for its warmth and commitment, while also recognizing that continuous improvement in training, oversight, and accountability remains essential to ensure every resident receives the safest, highest-quality care.
Angel Care Living Facilities in Mount Pleasant, WI offers a comfortable and inviting environment for seniors seeking assisted living services. Our facility is fully furnished and includes amenities such as a dining room, outdoor spaces, and Wi-Fi/high-speed internet access to ensure our residents have everything they need.
At Angel Care Living Facilities, we understand the importance of maintaining a healthy and active lifestyle. Our caring staff provides assistance with activities of daily living, including bathing, dressing, and transfers, ensuring that our residents can enjoy their day-to-day life with ease. We also offer coordination with health care providers to ensure that all medical needs are met.
We prioritize the well-being and health of our residents by offering various care services. This includes medication management, diabetes diet support, and coordination of transportation arrangements for medical needs and doctor's appointments. Our team is dedicated to providing personalized care tailored to each resident's specific needs.
Dining at Angel Care Living Facilities is designed to cater to special dietary restrictions. Our experienced kitchen staff prepares delicious meals while accommodating any dietary needs or preferences residents may have. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained.
Conveniently located in Mount Pleasant, WI, our assisted living community has numerous amenities nearby for easy access. These include cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. Residents can explore the local area or attend appointments without any hassle.
At Angel Care Living Facilities in Mount Pleasant, WI, we strive to create a warm and inclusive environment where seniors can thrive. We provide exceptional care services while promoting independence and social interaction among our residents. Contact us today to schedule a tour or learn more about how we can meet your loved one's unique needs.
This part of Mount Pleasant, Wisconsin offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several restaurants nearby such as McDonald's, McAuliffe's Pub, and La Tapatia, there are plenty of dining options to choose from. Additionally, there are multiple pharmacies within a close proximity including Walgreens and CVS Pharmacy for easy access to medications and healthcare supplies. For outdoor recreation, the area boasts several parks like Lake Park and Petrifying Springs Park where seniors can enjoy nature and stay active. Nearby physicians and hospitals such as Byron Health And Healing and Wheaton Franciscan Healthcare provide convenient medical care options. In terms of leisure activities, cafes like Wilson's Coffee & Tea offer a cozy atmosphere for socializing with friends or enjoying a cup of coffee. Overall, this neighborhood provides a comfortable and well-rounded environment perfect for senior living.
Angel Care Living Facilities is located at 4237 Lathrop Avenue, Mount Pleasant, WI 53403 in Racine County, Wisconsin
Kenosha Place Senior Living
Kenosha, WI
Friendly staff, clean environment, and engaging activities.
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