Country Villa Assisted Living Pulaski
Save830 Crest Drive, Pulaski, WI 54162
For more information about senior living options: (844) 490-3973
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The collection of impressions about this care facility reads as a tapestry of contrasts. A number of reviewers describe the place as very pleasant in appearance and atmosphere, with a staff that comes across as friendly and helpful. Several accounts highlight the cleanliness and the quality of the living spaces, pointing to "very nice assisted living units" and a generally welcoming environment. A recurring thread among these positive notes is a sense that the staff, at least in parts of the operation, are cheerful, attentive, and motivated to improve the experience for residents and their families. One reviewer even emphasizes that the staff was "very nice" and that the overall impression was favorable, suggesting that the vibe can be quite uplifting for those who interact with the team.
There is also strong praise for specific residents' experiences within the home. In at least a couple of reviews, family members report that their loved ones are thriving under the care, with one husband who really likes the place and another comment praising the staff's care and the quality of the food - so much so that the senior's health, after a previous worse experience, visibly improved in weight and well-being. Similarly, another reviewer calls the facility "excellent" and notes the reliability and friendliness of the people there. The sentiment extends to express gratitude for a caregiver environment that seems clean and well-maintained, with multiple voices underscoring that the staff do a good job taking care of residents and that the overall experience can be positive and reassuring for families.
Yet the same records do not present a uniform picture of contentment. A number of reviewers offer strident warnings or harsh criticisms. One account paints a grim view, claiming the facility is not aligned with its stated purpose for the elderly, describing mistreatment by administrators and some staff, and labeling the place as very boring with inconsistent food quality. The speaker expresses a strong dissatisfaction, asserting that the situation is almost entirely negative and even invoking karma. This perspective contrasts sharply with the more favorable notes and suggests that for some, the care experience falls far short of expectations, with allegations that the elderly suffer and that the care system is not being properly supported.
There are additional concerns that touch on safety and professional conduct. Another reviewer asserts that the place looked nice on the surface but deteriorated during the COVID era, accusing staff of not wearing masks and describing poor care for residents, along with rude and mean treatment from administrative personnel toward both staff and residents' families. The claim that the facility became "totally infected" underscores fears about infection control and the seriousness with which these issues are viewed by families who rely on it for care. The tone here is urgent and admonitory, with a call for accountability and corrective action.
Financial interactions and transparency add another layer of tension in the narrative. At least one reviewer reports frustration with the billing process, recounting trouble obtaining a clear breakdown of medical costs versus room and board and experiencing being hung up on during calls. Given the high price tag - around $60,000 per year - the perception of opaque billing or dismissive treatment from billing staff is jarring for families already balancing care needs with finances. This account reinforces a broader sense among some families that the facility's administration may not always meet expectations for openness or responsiveness.
Across these voices, the common thread is ambivalence: the facility can offer genuine, high-quality care and a clean, comfortable environment, with staff who are capable and kind in many situations. At the same time, there are serious, specific complaints about mistreatment, administrative arrogance, inconsistent care quality, and troubling infection control concerns, all of which can dramatically color the overall experience. The difference between praise and criticism often hinges on individual interactions, the particular unit or shift, and the capacity of leadership and staff to address concerns promptly and transparently.
In sum, the place presents a mixed record. For some families, it appears to be a peaceful, well-maintained home where loved ones are well cared for, fed well, and treated with warmth by attentive staff. For others, it is a source of distress and frustration, characterized by fears about mistreatment, poor communication, and inadequate safety practices. Prospective residents or families would likely benefit from visiting in person, speaking with a range of staff and residents, and asking pointed questions about care standards, infection control, and billing practices to understand how the experience might align with their own expectations and needs.
Country Villa Assisted Living in Pulaski, WI is a warm and comfortable community that specializes in Memory Care. Our dedicated staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We also offer medication management to ensure the well-being of our residents.
Our residents enjoy a range of amenities including cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisurely reading. Each apartment is fully furnished and includes a kitchenette for added convenience. For dining, we provide restaurant-style meals that cater to special dietary restrictions.
At Country Villa, we prioritize the mental wellness of our residents by offering specialized memory care programming and a mild cognitive impairment program. We believe in creating an engaging environment where residents can thrive socially, which is why we have resident-run activities as well as scheduled daily activities to keep everyone active and entertained.
Additionally, our community is conveniently located near parks, pharmacies, physicians, restaurants, and places of worship making it easy for family members and friends to visit their loved ones or access necessary services.
Overall, Country Villa Assisted Living in Pulaski is a compassionate and supportive community that focuses on providing personalized care for individuals with memory impairments.
Country Villa Assisted Living Pulaski is located at 830 Crest Drive, Pulaski, WI 54162 in Shawano County, Wisconsin
The features offered at Country Villa Assisted Living Pulaski are designed to create a supportive environment for residents experiencing memory-related challenges. Assistance with dressing and bathing helps maintain residents' dignity while ensuring their personal hygiene needs are met, which is crucial for overall well-being. Medication management ensures that all prescribed treatments are administered timely and correctly, reducing the risk of confusion or missed doses. Meal preparation and service provide nutritionally balanced meals tailored to individual dietary needs, promoting physical health. Support with activities of daily living like transfers allows residents to move safely and comfortably throughout the facility, fostering independence within a secure setting. The 24-hour supervision guarantees immediate assistance in emergencies, while the mental wellness program and specialized memory care programming engage residents cognitively, helping slow cognitive decline and enhance quality of life for those with mild cognitive impairment or advanced stages of dementia. Together, these services create a comprehensive approach to memory care that prioritizes safety, dignity, and engagement in daily life.
Country Villa Assisted Living Pulaski on seniors.fyi includes 10 photos including images showing decor, living room, interior, windows, building, parking, modern architecture, wall art, and more.
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