Heritage Oshkosh
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Information last verified:
150 Aspire Lane, Oshkosh, WI 54904
For more information about senior living options: (844) 490-3973
The staff is phenomenal and genuinely cares for residents. The environment and activities keep residents busy and engaged. It is very dog-friendly, and residents’ dogs love it. The facility presents beautifully from the outside, with a clean, recently updated lobby. The interior is beautiful, and the staff is friendly and helpful. Hannah is an amazing employee who is kind, helpful, and gets things done. The caregiver experience is positive, with apartments that have great natural light and a spacious layout. The mother’s day brunch was wonderful, with great food and presentation.
The caretakers are lazy and prefer to be on their phones rather than actually caring for residents. The facility does not follow care plans and does not listen to family input. They do not perform water passes twice daily as they are supposed to. Hospice is pushed on residents to reduce the staff’s workload. The memory care unit and management have gone downhill since the leadership change in November. Residents can wander into other rooms with little staff supervision. The memory care unit has a strong, unpleasant odor and the rooms are not well maintained. The management team needs to be fired and replaced with compassionate, capable staff. The meals are served cold and the food quality is described as horrible. There is little to no supervision and caregivers are often untrained or unresponsive.Heritage Oshkosh is best suited for seniors who want an actively engaged, social living environment and who value a dog-friendly campus with a calendar full of activities. The strongest advocates among the resident and family voices describe staff who are genuinely caring when visible, and they praise the sense of community and the opportunities to stay busy. The exterior and lobby projects are well-regarded, and for residents who thrive on companionship, movement, and interaction, Heritage Oshkosh can feel like a vibrant home. This is not a wingspan facility with glossy brochures; it works best for those who can tolerate some inconsistency in every-day operations and who are willing to stay involved to ensure care plans are followed. In short, it tends to reward residents who lean into the community and families that can monitor quality of care.
Conversely, several reviews flag why alternatives may be worth a closer look. The memory care wing, in particular, presents repeated warnings: unsupervised residents, lax redirection, and a troubling odor that reflects deeper cleanliness and oversight challenges. What starts as an inviting setting can quickly devolve into concerns about safety, medication handling, and whether care plans are truly implemented. Family members report slow or no responses from leadership and a pattern of dismissiveness when problems are raised. These issues are not one-off anecdotes but recurring themes that cast a shadow over the positives. For families prioritizing transparent governance, rigorous supervision, and predictable care, looking at other options in Oshkosh is prudent.
The positive threads here, staff dedication when it’s present, a busy activity program, and a welcoming, homey feel, do offset some days, but only to a point. Residents and families repeatedly mention compassionate aides and a leadership cadre that can be down-to-earth and helpful when the operation is running smoothly. The care team is capable of meaningful interactions, and there are mentions of well-lit, airy apartments and social opportunities that contribute to quality-of-life. Still, these strengths are overshadowed by reports of rooms and hallways that suffer from inadequate cleaning, meals served cold, and a memory care environment that feels under-managed. The gulf between moments of warmth and episodes of neglect is too wide to call this a consistently reliable option for those with high care needs.
That gap between strengths and failures matters most when memory care is involved. The reviews portray a memory care unit that often looks understaffed and undertrained, with residents moving freely between rooms and a lack of proactive supervision during critical times like meals. Odors in the memory care corridors, inconsistent adherence to care plans, and frequent complaints about communication with families compound the risk for families with loved ones who require steady redirection and close oversight. Even some aides are described positively, but the overarching impression is a facility fighting to maintain basic standards of safety, cleanliness, and personalized attention. In practical terms, this is a community where the pros can absolutely shine for a certain resident, but the cons pose legitimate, ongoing concerns for anyone evaluating long-term memory care.
Practical decision-making follows the red flags and the bright spots with clear implications. Prospective residents who are still independent or only modestly assisted, who value daily social engagement and a warm, pet-friendly atmosphere, may find Heritage Oshkosh a good fit, provided family involvement remains strong and oversight is consistent. For families facing complex caregiving needs, especially memory-related tasks, this is a place to tour with a careful checklist: observe during peak dining times, request a roundtable with the director of nursing, verify that care plans are current and being followed, and assess whether the frontline staff truly feels supported or stretched thin. If the impression during visits is that supervision is visible and responsive, Heritage Oshkosh can deliver meaningful days; if not, the risk of safety lapses and dissatisfaction rises sharply.
In the end, Heritage Oshkosh is a practical fit for active seniors who want a lively, neighborly setting and for families who are prepared to stay involved and push for accountability. It is not the best match for residents who require unwavering, high-touch supervision, especially in memory care, or for families who cannot tolerate uneven quality of care or ongoing debates about management. Alternatives in Oshkosh, where governance and daily operations may align more consistently with expectations, are worth considering for those with higher acuity needs or a tighter budget for reliable, transparent care. The bottom line: visit with a detailed, judgment-free lens, weigh the day-to-day lived experience against the stated strengths, and choose based on whether the care culture can meet the resident’s safety, dignity, and engagement needs without requiring constant family intervention.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Outagamie County Regional (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Oshkosh is an assisted living community located in Oshkosh, WI. We offer a range of care services, including Independent Living and Memory Care. Our community is fully furnished and provides a comfortable and welcoming environment for our residents.
We pride ourselves on providing excellent amenities to enhance the quality of life for our residents. Our dining room offers delicious meals with options for special dietary restrictions. Housekeeping services are provided to ensure that our residents' living spaces are always clean and tidy. In addition, we offer move-in coordination assistance to make the transition into our community as seamless as possible.
Our outdoor space and garden area allow residents to enjoy the beauty of nature, while Wi-Fi/high-speed internet ensures that everyone can stay connected with loved ones. Telephone services are also available for easy communication.
At Heritage Oshkosh, we understand the importance of personalized care. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that each resident's medical needs are met. We also offer specialized memory care programming for those with dementia or mild cognitive impairment.
Transportation arrangements are available for medical appointments or other needs, making it convenient for residents to get around. Additionally, nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals provide easy access to various services and entertainment options.
With scheduled daily activities and a mental wellness program in place, our residents have plenty of opportunities for socializing and engaging in meaningful experiences within our community.
Overall, at Heritage Oshkosh in Oshkosh, WI, we prioritize the well-being and comfort of our residents by offering attentive care services and a range of amenities to meet their individual needs.
This area of Oshkosh, Wisconsin offers a convenient and diverse range of amenities for seniors looking to settle in the community. With a variety of dining options such as HuHot Mongolian Grill and Dublin's Irish Pub, residents can enjoy a mix of international cuisines and traditional favorites. Nearby hospitals like Theda Clark Surgery Center and Aurora Medical Center provide accessible healthcare services, while pharmacies like Walgreens and CVS are conveniently located for medication needs. For leisure activities, theaters like Oshkosh Cinema offer entertainment options, and parks such as Westhaven Circle Park provide opportunities for outdoor recreation. Additionally, transportation options are easily accessible with Pioneer Airport and Wittman Regional Airport nearby for travel convenience. Overall, this neighborhood presents a well-rounded and accommodating environment for seniors looking to establish roots in Oshkosh.
Heritage Oshkosh is located at 150 Aspire Lane, Oshkosh, WI 54904 in Winnebago County, Wisconsin
Heritage Oshkosh's comprehensive features effectively support residents with dementia and Alzheimer's disease by addressing their unique needs through personalized care. Assistance with dressing, bathing, and transfers ensures that individuals receive the help necessary for personal hygiene and mobility, fostering dignity and independence. Medication management is critical to maintain health stability, while meal preparation tailored to dietary requirements promotes nutritional well-being. Transportation arrangements for medical appointments ensure continuity of care, complemented by seamless coordination with healthcare providers for optimal treatment outcomes. Activities of daily living assistance enhances quality of life by engaging residents in routine tasks. The facility's 24-hour supervision offers peace of mind for families, knowing that their loved ones are secure at all times. Programs focused on mental wellness, specialized memory care programming, and support for mild cognitive impairment emphasize cognitive stimulation and emotional support, ultimately creating an environment where residents can thrive despite the challenges posed by memory-related conditions.
Heritage Oshkosh on seniors.fyi includes 9 photos including images showing interior, kitchen, appliances, bathroom, living room, windows, bedroom, decor, and more.
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