The Waters Of Oak Creek
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8000 South Market Street, Oak Creek, WI 53154
For more information about senior living options: (844) 490-3973
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Becky and Geoff were amazing to work with - very friendly, helpful, and efficient. The Waters of Oak Creek staff are super accommodating and pleasant to deal with. The building is nice, clean, and well kept. Staff and residents are always helpful, happy, and kind. The lobby is nicely decorated for the holidays and smells fresh and deodorized. The residents' apartments are spacious and nicely laid out with all the amenities needed. The facility is beautiful and the staff amazing. The location is great and the food is wonderful. The establishment is wonderful in a great location, with outstanding food loved by families. Grandparents moved in and absolutely love it; the place is clean, warm, and inviting. Erin works tirelessly on activities with a smile and a warm heart. Joanne Reilley is a true professional.
The Waters of Oak Creek evicted him because of his Alzheimer's care needs. Crystal Morrow tried to bully the family into sedating the resident with Ativan. There has not been an actual increase in his care needs; the facility is unwilling to properly care for Alzheimer's residents. A surprise eviction meeting was scheduled, disguised as a care conference, with Crystal Morrow claiming the resident needed too much care. There is no reason to keep an Alzheimer's resident restrained in bed when he has his own Broda Chair and Hoyer Lift. The management allegedly misrepresented their willingness to provide safe, compassionate care in order to profit. Care staff is overworked, underpaid, and disrespected. The HR interview was unprofessional and did not include interview questions. The food was gross and there was yelling in the kitchen.Across the many reflections about The Waters of Oak Creek, a tapestry emerges of a place that can feel like a welcoming home to residents and their families, while also drawing questions and concern from some who have lived and worked there. Several reviewers paint a picture of a warm, friendly community where the people truly matter. Contractors visiting the site, Becky and Geoff, describe the experience as amazing, noting the cheerful, helpful demeanor of staff and their efficiency in getting work done. Irene Strand, for her part, emphasizes how service work is performed with care and how the staff are accommodating and pleasant to deal with, leaving the building clean, well kept, and easy to navigate.
In the eyes of many residents and family members, the environment itself is a standout. The lobby is a frequent topic of praise, often described as beautifully decorated for the season and smelling fresh, with residents' apartments noted for their spacious layouts and convenient amenities. Several comments celebrate the location - nearby Drexel Town Square - describing it as a great, walkable setting with everything one could want within reach. The community is repeatedly characterized as warm, clean, and inviting, with friends and family feeling comfortable bringing loved ones there, and with recurring mentions of the building's beauty and the sense that it's a place where people can thrive.
The human heart of The Waters of Oak Creek, according to many reviews, lies in its staff and activities. Erin, in particular, is singled out for tireless work on activities, always delivered with a smile and warmth. Other accounts celebrate the overall staff as happy, kind, and helpful, with residents and their families noting care, attention, and support that makes life feel more engaging and safe. Positive testimonials also extend to specific staff members described as true professionals, such as Joanne Reilley, who earns praise for her professionalism. Across these stories, the care teams are repeatedly described as the lifeblood of the community, turning a residence into a place where people feel seen and valued.
Yet alongside the warmth, there are clearly competing narratives about money, governance, and day-to-day operations. Some residents and families recount difficult financial pressures, including a substantial rent increase that happened more than once in a single year, which ultimately pushed someone to leave the community. Those who have stayed describe a sense of balance between enjoying the community's many strengths and facing the realities of corporate involvement in daily life. A recurring theme is that corporate management can feel distant from day-to-day needs, with a former employee bluntly describing the work environment as overworked, underpaid, and disrespected, and portraying corporate leadership as out of touch. This contrast - between the obvious warmth of residents and the critic's concerns about management - frames a nuanced view of the Waters.
One of the most emotionally charged narratives concerns Alzheimer's care and a family's experience with eviction, care decisions, and financial implications. A longtime reviewer recounts a father with late-stage Alzheimer's who was moved into the Waters in 2019 and then allegedly evicted in August of that year due to care needs deemed "too much" for the facility. The account claims a pattern of sedation and bed confinement, with accusations that a nursing director pushed for medication and used a care conference to justify eviction, along with disputes over staffing and the cost of care. The reviewer also alleges financial misconduct, implying that family funds were expended on in-house staff due to staffing shortfalls, and accuses the leadership of misrepresenting memory-care readiness and delaying the opening of a memory-care unit. It is a deeply troubling account that sits beside other positive experiences, illustrating a starkly different reality for some families.
In the middle of these reflections, there are voices that praise the everyday realities of living at The Waters. Some reviewers emphasize the satisfaction of moving into a newer, spacious apartment and enjoying a community that feels safe, well maintained, and thoughtfully designed for intergenerational connectivity. The environment is described as able to support a high quality of life, with residents, families, and staff often singing the praises of cleanliness, warmth, and a sense of community that makes it feel like a cruise ship that never leaves port - the intergenerational, walkable ecosystem of Drexel Town Square being a unique touchstone. These stories sit alongside critical voices, offering a complex portrait of a place that means many different things to many people.
A smaller but still notable strand concerns the hiring and early experiences with staff from prospective employees' vantage points. One reviewer notes an unprofessional impression of an interview at the organization's HR department - an experience that left them feeling that the interview process did not reflect the hospitality and professionalism the community is celebrated for. This rare glimpse into the hiring side of the Waters provides a counterpoint to the overwhelmingly positive stories about resident life and staff care, suggesting that even in a place with many strengths, there are moments that can undermine trust and confidence.
Overall, the collection of reviews presents The Waters of Oak Creek as a place of genuine warmth, strong amenities, and deeply felt relationships, where residents, families, and staff frequently describe living there as a positive, life-enriching experience. At the same time, it reveals real tensions - between the kindness of everyday interactions and the friction that can arise from corporate governance, staffing challenges, and the financial realities of senior living. For anyone considering a move to The Waters or seeking to understand its reputation, these multiple perspectives underline the importance of visiting the community, speaking with current residents and staff, and asking pointed questions about care practices, staffing levels, and the role of corporate decision-making in daily life. What emerges is a portrait of a place that offers substantial strengths and genuine care, alongside serious questions that demand thoughtful attention from families and leadership alike.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Waters of Oak Creek in Oak Creek, WI offers a range of care services including Independent Living and Memory Care. The community provides residents with a comfortable and fully furnished living space that includes amenities such as cable or satellite TV, housekeeping services, Wi-Fi/high-speed internet, and telephone access. Each resident also has their own kitchenette for added convenience.
Residents at The Waters of Oak Creek receive 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. The community coordinates with healthcare providers to ensure residents receive the necessary care. There is a specialized memory care program available for those with mild cognitive impairment, along with medication management services.
Dining at The Waters of Oak Creek accommodates special dietary restrictions to meet each resident's needs. Resident-run activities and scheduled daily activities provide opportunities for socialization, engagement, and entertainment.
The community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to essential services and recreational opportunities.
Overall, The Waters of Oak Creek provides a supportive living environment where residents can maintain their independence while receiving the care they need.
The Waters Of Oak Creek is located at 8000 South Market Street, Oak Creek, WI 53154 in Milwaukee County, Wisconsin
The comprehensive features offered at The Waters Of Oak Creek are designed to enhance the quality of life for residents experiencing dementia or Alzheimer's disease. Assistance with dressing and bathing provides residents with dignity and comfort, while medication management ensures that they receive the correct dosages on schedule, reducing confusion around their health needs. Meal preparation and service cater to nutritional requirements, encouraging proper diet and social interaction during mealtimes. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordinated efforts with healthcare providers. Assistance with activities of daily living and transfers helps maintain an active lifestyle while promoting independence, bolstered by 24-hour supervision that enhances safety. Additionally, mental wellness programs and specialized memory care programming address cognitive decline through engaging activities tailored to individual abilities, thereby fostering a supportive environment focused on both cognitive function and emotional well-being.
The Waters Of Oak Creek on seniors.fyi includes 15 photos including images showing interior, decor, dining, urban, bedroom, television, chandelier, salon, and more.
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