Azura Memory Care Of Oak Creek

Information last verified:

8772 South Mayhew Drive, Oak Creek, WI 53154

For more information about senior living options: (844) 490-3973

4 from 65 reviews
5 stars
47
4 stars
3
3 stars
0
2 stars
1
1 stars
14

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Overall Review of Azura Memory Care Of Oak Creek

Pros

  • pro They provide excellent, individualized care with love.
  • pro Regan, the Director of Nursing, is described as amazing, approachable, and genuinely caring about residents, families, and staff.
  • pro The executive director and the regional nurse are wonderful to work with and truly care about residents.
  • pro The staff are hospitable, compassionate, and treat residents like family.
  • pro The facility is clean, new, and feels like home, with high-quality food and engaging activities.
  • pro The activities team offers meaningful experiences and keeps families informed with updates.

Cons

  • pro ED is rude as can be.
  • pro ED is disrespectful to staff, and staff have left because of her.
  • pro Residents are not kept up to date due to low staffing.
  • pro ED is unprofessional and doesn’t interact with residents.
  • pro The facility’s management is terrible and care is inconsistent, with residents suffering.
  • pro Azura Oak Creek is a joke; management is terrible and some staff neglect residents while others seem to only care about paychecks.
  • pro There is terrible service and not clean; bed sheets and pillow cases are not changed.
  • pro The company shows poor responsiveness and does not follow through on promises to families.

Review

Azura Memory Care of Oak Creek is best suited for seniors living with dementia who thrive in a warm, homelike setting and benefit from a dementia-first care philosophy. The community appeals to families seeking consistent, compassionate caregiving, daily engagement, and transparent, ongoing communication with staff leadership. The MOSAIC model, a robust slate of activities, and care teams that treat residents like family position this facility as a strong fit for long‑term memory care, including those who may transition to hospice. Across many accounts, families emphasize staff who know residents’ histories, preferences, and triggers, enabling meaningful connections even as cognitive abilities shift. For memory care residents who prioritizes relationships and routine, this is a pragmatic, home‑oriented option with real warmth.

Consider alternatives if high‑level medical oversight or absolute administrative consistency are non‑negotiable. Several reviews cite management challenges, including reports of an executive director who is seen as disrespectful to staff and slow to respond to family inquiries; staff morale and turnover concerns; and claims that some shifts leave residents unattended. For families seeking flawless, 24/7 nursing supervision, or a facility with uniformly immediate door access and consistently proactive problem‑solving, other communities may offer more predictable operations. If the priority is a pristine stretch‑clean environment with zero staffing gaps, it is wise to compare against centers that present fewer anecdotes about managerial friction.

From a strengths perspective, Azura Oak Creek delivers on the care that matters most in memory care: compassionate caregivers who know residents well, a leadership team that earns trust through direct engagement, and a robust activity program that keeps memory‑impaired residents engaged. Reviews praise Regan, the Director of Nursing, and the executive leadership for accessibility and genuine concern for residents and families. The setting is described as clean, bright, and homelike, with dining and social activities that are varied and high quality. Therapy professionals report strong collaboration with the care team. Taken together, these factors translate into steadier mood, safer daily routines, and enhanced quality of life for many residents, especially those moving from less attentive care environments.

Yet there are meaningful cautions. The most persistent concerns center on staffing levels and responsiveness: under‑staffing, occasional delays in answering calls or opening doors, and perceived inconsistencies in training or discipline among staff. A subset of reviewers allege neglect or confusion about daily care tasks, and some report tension around leadership style. Dementia care hinges on timely, respectful interactions and steady supervision; when these elements falter, families notice. The positive experiences, engaged residents, respectful interactions, and well‑presented living spaces, often coexist with these criticisms, but the variability in staffing and management remains a real factor to weigh.

Prospective visitors should verify several elements during tours. Seek direct engagement with the Executive Director and the Director of Nursing to discuss staffing plans, turnover, and escalation processes. Observe how quickly doors are answered and how staff respond to call lights, and ask caregivers about training and day‑to‑day routines. Inquire about the MOSAIC framework and request examples of how dementia‑specific goals drive daily activities and care plans. Confirm hospice and palliative care coordination, pet visitation policies, access to therapy services, spa amenities, and transportation options. Request recent family references and any available QA metrics, along with concrete examples of how concerns were resolved, since accountability appears variable in the reviews.

Bottom line: Azura Memory Care of Oak Creek is a compelling choice for families prioritizing dementia‑focused, homelike care with strong relational support and an active, engaging environment. When leadership is accessible, staff demonstrate genuine compassion, and residents participate in meaningful activities, the positives substantially offset the legitimate concerns about staffing and management drift. For families that cannot tolerate inconsistent responses or require unwavering administrative reliability, alternatives with steadier oversight may be more appropriate. The decision should hinge on weighing the family’s tolerance for occasional organizational friction against a proven, caring daily routine and a dementia‑centric philosophy that has earned broad community praise.

Features

Housing

  • 24 resident community capacity 24 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (4 miles away) General Mitchell International (4 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Azura Memory Care Of Oak Creek is an assisted living community located in Oak Creek, Wisconsin. Our community offers a variety of amenities to ensure our residents have a comfortable and enjoyable living experience. Each room is fully furnished and includes cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining with specially prepared meals to accommodate any dietary restrictions.

We offer a range of care services to meet the individual needs of our residents. With 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers is provided by our trained staff. We also offer medication management and a mental wellness program to support the overall health and well-being of our residents.

In addition to providing exceptional care, we emphasize engagement and socialization through resident-run activities and scheduled daily activities. Our small library offers opportunities for leisurely reading or quiet contemplation. Outdoor spaces, including a garden, provide opportunities for fresh air and relaxation.

Our community is conveniently located near various amenities. There are parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby for easy access to services and entertainment.

At Azura Memory Care Of Oak Creek, we strive to create a supportive environment where every resident feels at home. Our dedicated staff is committed to providing personalized care tailored to each individual's needs while fostering a sense of belonging within our community.

Nearby Places of Interest

Pharmacies

  • Pick 'n Save Pharmacy (0.1 miles)
  • Walgreens (0.9 miles)
  • Meijer Pharmacy (1.1 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.5 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (4.4 miles)

Restaurants

  • McDonald's (0.2 miles)
  • Chick-Fil-A (1.1 miles)
  • Culver's (1.2 miles)
  • McDonald's (1.5 miles)
  • Oscar's Frozen Custard (3.1 miles)
  • Culver's (3.3 miles)
  • Milwaukee Burger Company (3.7 miles)

Physicians

  • Aurora Health Care (0.9 miles)
  • Innovative Pain Care (3.2 miles)
  • Rheumatology & Immunotherapy (3.3 miles)
  • Greendale Health Center (5.5 miles)
  • Layton Avenue Dermatolgy Clinic (5.6 miles)
  • Sports Medicine & Orthopedic Center (5.6 miles)
  • Southeastern Pediatrics & Adolescent Medicine (7.1 miles)

Hospitals

  • Froedert Drexel Square Clinic (1.3 miles)
  • Aurora St Luke's South Shore (4.6 miles)
  • Aurora St Luke's Medical Center (7.6 miles)
  • Surgicenter - Children's Wisconsin (9.7 miles)

Theaters

  • South Shore Cinema Oak Creek, Wi (2.4 miles)

Places of Worship

  • St Stephen's Catholic Church (2.4 miles)

Parks

  • Runway Dog Exercise Area (2.5 miles)
  • Humboldt Park (7.3 miles)
  • South Shore Park (7.6 miles)
  • West Allis West Milwaukee Recr (9.1 miles)
  • Schmidt Park (9.1 miles)
  • Paliafito Park (9.5 miles)

Transportation

  • Delta Ticket Counter (4.4 miles)
  • Concourse D (4.4 miles)
  • Milwaukee Mitchell International Airport (MKE) (4.4 miles)
  • MKE Runway (4.4 miles)
  • Security Checkpoint (4.4 miles)
  • Concourse C (4.5 miles)

Cafes

  • Hawthorne Coffee Roasters (5.8 miles)
  • Starbucks (7.3 miles)
  • Starbucks (7.4 miles)
  • Starbucks (8 miles)
  • Colectivo Coffee (8.1 miles)

Frequently Asked Questions

Where is Azura Memory Care Of Oak Creek?

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  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

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    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.