8772 South Mayhew Drive, Oak Creek, WI 53154
For more information about senior living options: (844) 490-3973
The caregivers give excellent care and individual attention with love. The leadership and staff are caring and compassionate, and Regan, the Director of Nursing, is amazing and easy to talk to. The team keeps residents engaged and checks in on them regularly. Ariel's team welcomes new residents and helps them feel at home in Oak Creek. Irina and the Azura Memory Care staff show kindness and respect. The Oak Creek Azura staff are hospitable and have top-notch people skills. Azura Memory Care is an incredible facility with attentive staff, engaging activities, and high-quality food. The staff make the memory care facility feel like home, not an institution. Families feel confident and relieved knowing their loved ones are well cared for.
The ED is rude, unprofessional, and does not interact with residents. The ED is disrespectful to staff, leading to turnover and staff leaving. Residents are not kept up-to-date or adequately cared for due to severe understaffing. The facility is dirty and poorly maintained, with residents left unattended and a puddle of urine under a chair cited. The ED lacks an open-door policy, fails to return calls, and yells or uses vulgar language toward staff in front of families. Supplies for proper resident cleanliness are insufficient or unavailable. Azura Oak Creek is criticized for terrible management that neglects residents and prioritizes paychecks over care. Some staff are described as neglectful or unprofessional, including engaging in non-care activities (e.g., TikTok videos) instead of attending to residents.Azura Memory Care in Oak Creek appears to be a place of sharp contrasts, with families and residents sharing a wide spectrum of experiences. On one hand, several reviews condemn the leadership and day-to-day management, pointing to a new executive director who is described as rude and unprofessional, and to a broader pattern of staff leaving or feeling disrespected. These reviewers report a work atmosphere where staff feel undervalued and overworked, and where residents sometimes go without timely updates or care because of what they perceive as under-staffing. Allegations include a lack of interaction from the ED with residents, supplies being locked away instead of being readily available to those who live there, and a general sense of disorganization that leaves the facility appearing unkempt. One particularly jarring claim describes a large puddle of urine left unattended under a resident's chair, underscoring fears about safety and cleanliness in a memory care setting. Another family member complains that the ED does not respond to calls, rolls eyes, yells, or uses vulgar language in front of residents and families, and that there is no open-door policy to resolve concerns.
Even with these heavy charges, some reviewers acknowledge genuine concerns about staffing levels and upkeep, especially in the memory care environment where residents require consistent, compassionate attention. Several accounts describe a facility that is not only under-staffed but also inconsistent in providing the level of care families expect for loved ones with Alzheimer's or in hospice. There are mentions of a disconnect between the stated expectations for resident cleanliness and the observed realities on some days, with families feeling that residents are not being attended to promptly and that adequate supplies and support for staff are lacking. In this portion of the feedback, the emphasis is on how these conditions affect the residents' day-to-day life and how they can leave families anxious about safety, dignity, and quality of care.
Against the backdrop of these more critical voices, other reviews paint a markedly more positive picture. A number of families praise the caregiver team for delivering excellent, attentive care with warmth and personal attention. One reviewer with a husband in hospice at Azura Oak Creek describes care that exceeds expectations, highlighting the high level of love and individual attention given by caregivers. Another reviewer extols the leadership and the staff's compassion, noting that Regan, the Director of Nursing, is easy to talk to and genuinely cares about residents, families, and staff. This voice emphasizes a culture of support, appreciation, and clear communication, suggesting that residents' well-being is at the center of daily operations.
Several posts specifically commend Ariel for leadership during a transition period. Reviewers describe an effective, smooth handoff and a lasting standard of quality care that did not drop when the director role shifted from Elda to Ariel. In these accounts, Ariel and her team - assisted by other staff like Irina and Jackie - are described as responsive, communicative, and dedicated to making residents feel seen and engaged. The Oak Creek location in particular is repeatedly tied to stories of welcome and warmth: a move-in experience that eased a family's trust issues, proactive engagement with new residents, and a culture where activity programs are valued and well executed. Families express gratitude for the ongoing support, the availability of staff for questions, and the sense that the facility can be a reliable and loving home for those with memory care needs.
The positive testimonials don't stop at leadership. Many reviews highlight the tangible benefits of living at Azura Oak Creek: a clean, bright environment; attentive dining experiences; and engaging activity programs that help residents stay present and connected. Several families credit the staff with a level of attentiveness that makes a meaningful difference in quality of life - moments of genuine care, consistent communication about medications, and a sense of partnership with families. Some reviews specifically mention the compassionate care given to hospice patients, the readiness to coordinate with specialists such as podiatry and palliative care, and the staff's ability to provide care with patience, humor, and respect even as dementia progresses.
The overall impression among these reviews is that Azura Memory Care in Oak Creek can be a place of exceptional care, but the experience is not uniform. While many families insist that the caregivers are loving, attentive, and capable of creating a home-like atmosphere for residents, others express deep concern about management, staffing, and cleanliness. The most resounding takeaway is that leadership and open lines of communication matter a great deal: when a director is accessible, when the staff feels supported, and when families are kept informed, the experience tends to be overwhelmingly positive. Conversely, when families perceive a disconnect at the top, a lack of responsiveness, or visible lapses in safety and cleanliness, frustration and fear for their loved ones can escalate quickly.
For anyone considering Azura Oak Creek, the message appears to be to approach with a careful, informed lens. Schedule time to meet with the leadership team, tour the facility at different times of day, and observe the interactions between staff and residents. Ask direct questions about staffing ratios, turnover, and training, and request specifics on how urgent concerns are handled and how open-door policies are implemented in practice. Compare multiple perspectives, including recent experiences of other families and the experiences of residents themselves when possible. In short, Azura Oak Creek holds the potential for exceptional, compassionate memory-care living, but the reality may vary by shift, by team, and by leadership - making thorough, in-person due diligence essential for families seeking the best fit for their loved one.
24 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Azura Memory Care Of Oak Creek is an assisted living community located in Oak Creek, Wisconsin. Our community offers a variety of amenities to ensure our residents have a comfortable and enjoyable living experience. Each room is fully furnished and includes cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining with specially prepared meals to accommodate any dietary restrictions.
We offer a range of care services to meet the individual needs of our residents. With 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers is provided by our trained staff. We also offer medication management and a mental wellness program to support the overall health and well-being of our residents.
In addition to providing exceptional care, we emphasize engagement and socialization through resident-run activities and scheduled daily activities. Our small library offers opportunities for leisurely reading or quiet contemplation. Outdoor spaces, including a garden, provide opportunities for fresh air and relaxation.
Our community is conveniently located near various amenities. There are parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby for easy access to services and entertainment.
At Azura Memory Care Of Oak Creek, we strive to create a supportive environment where every resident feels at home. Our dedicated staff is committed to providing personalized care tailored to each individual's needs while fostering a sense of belonging within our community.
Azura Memory Care Of Oak Creek is located at 8772 South Mayhew Drive, Oak Creek, WI 53154 in Milwaukee County, Wisconsin
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
