5449 Cth K, New Franken, WI 54229
For more information about senior living options: (866) 208-4318
Overall Review of Annas Healthcare Inc 1
Pros
The facility is nice and clean.- The staff are very attentive and welcoming to visitors.
- It has a nice layout and lacks the usual care facility odor.
- The location is in a nice county setting near the shrine.
- A compassionate nurse stepped in to help the residents.
- Carrie was very kind and deserves recognition or a leadership role.
- Residents are happy.
- The food is great.
- The staff are friendly.
Cons
Amanda Vandrisse was completely rude toward the residents.- Amanda Vandrisse was very disrespectful and mean toward the nurse who showed compassion and tried to help.
- Amanda has a complete lack of respect for the elderly and for her coworkers.
- The reviewer would not consider Anna’s House while Amanda remains employed there or is not reprimanded.
- The worker was extremely rude and uncaring toward the residents.
Review
This community is best suited for seniors who want a clean, home-like setting with attentive, welcoming staff and a pleasant atmosphere in a convenient New Franken location. The layout avoids the clinical “care facility” feel, and residents tend to enjoy a comfortable, tidy environment with an accessible, county-side feel near cultural touchpoints such as the shrine. It fits families seeking a place that emphasizes everyday livability: light social spaces, good food, and a atmosphere that feels more like a small town home than a hospital wing. Those with moderate assisted-living needs who don’t require high-acuity medical services will likely find the day-to-day experience aligns with expectations here.
There are clear reasons to consider alternatives, especially for families prioritizing uniform staff behavior and robust oversight. One review highlights a troubling interaction where a staff member appeared rude toward residents, raising valid concerns about supervisory consistency and accountability. If a family cannot tolerate even a single incident without questioning overall culture, or if there is a need for consistently courteous conduct across all shifts, it pays to compare options with stronger, more transparent conflict-resolution processes and demonstrable staff training. Additionally, for families needing specialized memory care or 24/7 skilled nursing, broader options with clearly defined advanced-care capabilities should be evaluated.
On the upside, the strongest pros center on atmosphere and daily living quality. The facility earns praise for cleanliness, a thoughtful layout, and resistance to the common care-center odor, all of which create a welcoming first impression. Staff appear attentive and capable in the positive experiences recounted by visitors, and residents’ sense of happiness and the overall warmth of the environment come through in the favorable remarks. Food is described as a standout, and the general sentiment from families is one of appreciation for the care team and the homey, comfortable vibe. These positives help offset a single negative anecdote if leadership demonstrates consistent improvements and staff support.
The third review reinforces the positive trajectory: residents are happy, families are appreciative, and staff are described as friendly in a setting that feels pleasant and uplifting. That combination, a cheerful staff culture paired with quality meals and agreeable resident experience, constitutes a meaningful indicator of ongoing quality. When the staff core builds a strong, supportive community, short-term missteps may be contained and corrected, preserving the overall value for families weighing this option against others with higher-care demands.
From a practical decision-making standpoint, prospective families should prioritize direct observations during tours. Pay attention to how staff interact with residents across different times of day, not just during the nicest moments. Inquire about staff turnover, training programs, and how complaints are handled and documented. Request to sample the menu and observe mealservice flow, and assess accessibility and safety in common areas and resident rooms. Consider the location’s benefits, nearby shrine, community vibe, and ease of access, as part of the daily routine and social life. All of these factors help determine whether the positives will sufficiently outweigh the potential risks.
In sum, Annas Healthcare Inc 1 represents a solid option for families pursuing a clean, welcoming, and socially engaging environment in New Franken. Its strengths, tasteful ambiance, attentive staff, decent meals, and a generally happy resident community, make it a compelling choice for many. However, the notable staffing concern cited in one review means this option may not be ideal for families requiring flawless consistency in every shift or for those needing higher-level care oversight. If those criteria are non-negotiable, exploring alternatives with firmer governance and transparent accountability is prudent. For others, a careful, in-person evaluation should reveal whether the balance of pros meets the family’s expectations and care needs.
16 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Austin Straubel International (15 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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