8401 West Denver, Milwaukee, WI 53223
For more information about senior living options: (866) 208-4318
Overall Review of Turners Point Supportive Living II
Pros
The management is described as caring about their clients and employees.- Everyone is acknowledged and treated with respect.
- The management is seen as genuinely caring and attentive to those they serve.
Cons
The site is no longer Turner's Point.- Loving Care Homes is run by two completely different people.
- The picture is clearly not updated; Loving Care Homes has added a front ramp and more.
- The management is very unprofessional and rude.
- They take the clients' money and treat them like animals.
- Residents have bed sores and bedbug bites.
- Roaches crawl everywhere.
- The reviewer would not recommend the facility.
Review
Turners Point Supportive Living II in Milwaukee is best suited for families seeking an intimate, hands-on setting where staff know residents by name and owners are rumored to be directly involved in daily care. The reality in the reviews is mixed on ownership and consistency, but one thread runs through: this is a small-scale operation that can feel personal when management is stable. On the ground, some residents are described as well cared for and respected, with staff who acknowledge both clients and employees. Yet the same facility appears to have undergone ownership changes, and that shift is part of why conditions and leadership can feel unpredictable from one day to the next. For families with tolerance for variability and a preference for a close, home-like atmosphere, the community may hold appeal, provided current conditions are verified.
Those considering alternatives should weigh clearly defined expectations against what is reported here. The strongest caveat is cleanliness and safety concerns raised by reviewers: roaches, bedbugs, and bed sores appear in at least one account of extreme neglect, paired with accusations that management can be unprofessional and money is not handled transparently. Even if a different review body finds the staff attentive and respectful, the possibility of inconsistent operations under new ownership means this community may not be the right fit for residents who require steady governance, meticulous pest control, and rigorous health supervision. For families prioritizing pristine environments, predictable billing, and a stable leadership team, alternatives with longer track records may offer greater peace of mind.
The key pros, when the operating team is in a favorable mood and the setting feels well-run, are tangible. Acknowledgement and respectful treatment of residents and staff, along with visible staff engagement, create a warmer day-to-day experience. A front ramp addition is cited as a concrete improvement, signaling some investment in accessibility. These positives can translate into more relaxed mornings, smoother transitions for new residents, and a sense of being valued. However, the impact of these advantages depends entirely on ongoing day-to-day management and the reliability of the leadership. In a facility where ownership and personnel shifts have occurred, such benefits risk being unevenly distributed over time, which dampens their overall weight in a practical decision.
The main cons, by contrast, are significant enough to require serious consideration before moving a loved one in. The most troubling claims point to health and sanitation gaps: bed sores, bedbugs, and roaches describe a environment that should trigger immediate scrutiny and action from any prospective resident or family. Complaints about management being rude or overly transactional further erode confidence, especially for families needing transparent financial practices and dependable communication. When health and safety concerns collide with episodic kindness from certain staff members, the risk calculus becomes clear: the potential emotional reward of a small, personal setting must be weighed against the possibility of inconsistent care and avoidable health hazards.
To make the most informed choice, adopt a disciplined due-diligence approach. Demand a current, in-person tour during daytime when staff presence and resident interactions are most telling. Ask for recent inspection or licensing reports from Wisconsin authorities, and request copies of service contracts, billing statements, and resident funds handling policies to assess transparency. Speak with multiple staff members and, if possible, current residents or their families to gauge consistency of care and the reliability of management. Confirm who is currently responsible for day-to-day operations and whether ownership remains with Loving Care Homes or another entity. Finally, observe cleanliness, pest control practices, wound care protocols, and the responsiveness of administration to concerns.
Ultimately, the decision hinges on risk tolerance and need for reliability. If a family prioritizes a warm, intimate environment and current conditions show stable leadership, Turners Point Supportive Living II can be a reasonable fit, so long as there is thorough verification of ownership, ongoing management practices, and present-day cleanliness. But if any red flags persist, persistent pest issues, reports of neglect, unclear financial practices, or frequent turnover, consider bold alternatives with a steadier governance track record and stronger, consistently enforced quality controls. In practical terms, this community should be shortlisted only after rigorously confirming current conditions and leadership stability; otherwise, it is prudent to look elsewhere for a setting with predictable care and uncompromised safety.
4 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (15 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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