2943 North Martin Luther King Drive, Milwaukee, WI 53212
For more information about senior living options: (844) 490-3973
They love their program. They love MCFi. They are happy to go today. They are up and ready to start their day. It is described as an amazing camp with people who give so much to those with disabilities. They are helpful and nice to work with. The company reached out and rectified the situation.
The care coordinator and supervisor allegedly told her to end her life and refused to help her. A caseworker shoved a table at her. Another caseworker didn't schedule a kidney appointment. A witness said the caseworker would agree to anything said. A CSP supervisor allowed both workers to get away with it. Staff illegally stopped in front of garages and parked cars for 10-15 minutes, refusing to move or roll the window down, delaying owners leaving for work. They reportedly violate the Milwaukee Traffic Code and fail to answer the phone or clear the voicemail. Brenda the receptionist is described as very rude and unpleasant. The receptionist transferred the caller to the employee inquired about instead of directing to the supervisor, bypassing the chain of command.The collection of impressions about the program and its staff is a tapestry of stark contrasts. On one hand, there are voices of genuine gratitude and affection for the services provided, especially around daily support, community programs, and the sense of belonging that comes from engaging with people who seem committed to helping those with disabilities. Some reviewers speak warmly about their day-to-day experience, noting that they feel loved, cared for, and supported by the program. Phrases like "I love my program," "I love mcfi," and "I'm happy to go today" appear repeatedly, signaling moments of meaningful connection and reliable routines that give participants some sense of normalcy and optimism about their day.
Yet alongside these affirmations, there are deeply troubling statements about personal safety and treatment. A number of reviewers allege serious misconduct by care coordinators and supervisors, including requests or pressures to harm oneself and a refusal to provide assistance in moments of need. One reviewer claims a care coordinator and a supervisor told her to end her life, a claim that, if accurate, points to a profound breach of trust and a potential danger to the person seeking help. Another describes a violent, intimidating incident in which a caseworker allegedly shoved a table, supported by a witness who reportedly would corroborate the claim. These accounts paint a picture of a workplace culture where crisis response and empathetic support may be inconsistent, and where some staff behaviors could be harmful rather than healing.
Accessibility and responsiveness are another recurring theme, with complaints about communication breakdowns and logistical gaps. Several reviewers report that staff struggles with returning calls or clearing voicemail, making it hard for clients or family members to get timely help. There are mentions of systems that don't seem to adapt quickly to people's needs, leaving participants feeling unheard. In addition, there are observations about staff behavior in public or in transit - like driving or stopping in front of garages and parked cars for extended periods, or creating situations where owners cannot leave on time. One review suggests a broader pattern of not adhering to local codes or regulations, describing these actions as inconsistent with expected standards of service.
There is also a thread about how money and services are managed. Some comments celebrate the financial services provided as representative payees, implying value in the support that helps people manage funds without descending into debt or poverty. However, there is a counterpoint embedded in the same discussions: concerns about how money is controlled or held, with language that hints at a tension between financial oversight and the ability of clients to spend freely. The dichotomy suggests a program that some participants rely on for structure, while others worry that the safeguards might inadvertently limit their autonomy or their access to resources.
Parent and guardian perspectives add another layer to the conversation. While some reviews underscore a collaborative and positive experience, others express disappointment with the way care for a child is managed. There are statements indicating that a Day Program or the broader team should be actively involved with parents and guardians to produce solutions when behaviors become challenging. In these views, the absence of a strong, cooperative relationship between families and staff leads to frustration and a sense that the care plan is not truly joint or responsive to the family's lived experience.
Finally, there are bright spots and clear advocacy for the people who work at the program. Several reviewers describe staff as helpful, kind, and capable, emphasizing the human qualities that make the program meaningful for many participants. The sentiment "Amazing camp and people who give so much to those with disabilities!" captures a hopeful, aspirational view of what the program can be when it operates with empathy, patience, and a shared sense of purpose. A few notes also reflect improvements following feedback, with an explicit mention that the company reached out and rectified a particular situation, illustrating that responsive leadership can turn a negative incident into a constructive resolution.
Taken together, the reviews present a complex portrait of a program that is valued by many for its positive impact, social connection, and practical support, while also facing serious allegations that demand careful attention and accountability. The most pressing concerns center on the safety and well-being of participants, the consistency and quality of crisis response, communication effectiveness, and the clarity of the chain of command. While some reviewers report immediate and personal relief from engagement with the program, others describe experiences that are deeply distressing or disruptive to daily life, including confrontational interactions and alleged misconduct. The mix of praise and criticism underscores the need for ongoing oversight, transparent problem-solving, and a sustained commitment to both safety and dignity for all participants.
50 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Right Way Center For Independence is an assisted living community located in Milwaukee, WI. Our community offers a range of amenities to enhance the comfort and convenience of our residents. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for communication needs.
Residents can enjoy delicious meals in our dining room with restaurant-style dining, where special dietary restrictions are accommodated. Additionally, our kitchenette allows residents to prepare their own meals if they prefer.
Our community features beautiful outdoor spaces and gardens, providing opportunities for relaxation and enjoyment of nature. For those who love reading, we have a small library available.
Care services provided at The Right Way Center For Independence ensure that residents receive all the support they need for their daily activities. Our staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration.
We prioritize the mental wellness of our residents and offer a mental wellness program to promote overall well-being. Special dietary restrictions are taken into consideration when preparing meals to accommodate specific health needs.
To keep residents engaged and active, we offer resident-run activities as well as scheduled daily activities. These options provide opportunities for socializing, learning new skills, or pursuing hobbies.
Conveniently located near cafes, parks, pharmacies, restaurants, transportation options, and hospitals; our community ensures easy access to various amenities and healthcare facilities.
At The Right Way Center For Independence in Milwaukee, WI; we strive to create an environment where residents can maintain their independence while receiving the assistance they need for a comfortable lifestyle.
The Right Way Center For Independence is located at 2943 North Martin Luther King Drive, Milwaukee, WI 53212 in Milwaukee County, Wisconsin
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