2902 North 1 Street Street, Milwaukee, WI 53212
For more information about senior living options: (844) 490-3973
The care experience described spans a wide emotional and medical spectrum, starting with a deeply humane end-of-life chapter and extending into questions about discharge planning and post-hospital support. For the family, the facility provided care that was clear, steady, and compassionate on many levels. The emphasis was on physical, emotional, and spiritual support, and during an incredibly challenging time, the staff delivered with professionalism, kindness, and empathy. Those elements left a lasting impression, and the family feels grateful for the dedication shown during the hardest days.
At the heart of the positive testimony is the way the staff managed the patient's final phase. The family notes that the care team handled many serious concerns with steadiness and respect, treating the father with dignity and ensuring that his emotional and spiritual needs were supported alongside the medical ones. This combination of professionalism and genuine compassion stood out to the family, who says they cannot say enough good things about how they were treated during the most difficult period. In these moments, the care team earned trust and provided a sense of reassurance at a time when every decision felt critical.
On the rehabilitation side, the physical therapy component is described as strong and valuable. The therapy itself was viewed positively, offering real benefit while the patient was in the facility. However, there is a notable caveat regarding discharge planning: there was no in-home assessment for safety problems before leaving the facility. The absence of this assessment is highlighted as a meaningful gap, because identifying and addressing home safety concerns before discharge could help prevent injuries or setbacks once the patient returned home. In short, while the in-facility rehabilitation was appreciated, the transition plan missed a crucial step that could have better prepared the patient for the next phase of recovery.
More troubling, according to the account, are the shortcomings related to social services and nursing care. The family describes these aspects as very poor, with staffing levels described as insufficient to meet essential needs. The consequence of such staffing shortages, particularly for mobility and endurance, is described as "ambulation for endurance is none existent," signaling a gap in the ability to safely and consistently support patients as they work to improve stamina and strength. This characterization points to real consequences: slower progress, greater risk of deconditioning, and increased frustration for both patients and families who rely on consistent support to facilitate recovery and daily functioning.
The post-discharge reality further compounds the concerns. The family notes a pattern in which home therapy and outpatient physical therapy were needed for an extended period - five months in this case - to address ongoing balance issues. The persistence of balance problems underscores how critical timely, coordinated outpatient services are for continuing gains made during the inpatient stay. The longer-term rehabilitation needs emphasize that successful recovery depends not only on what happens inside the hospital, but also on how smoothly and reliably the transition to home-based therapy unfolds.
A concrete timeline adds another layer to the critique: the family member was an inpatient from 11/22/2020 to 12/23/2020. Social services indicated that Home Health would be contacted, but there was no care provided from 12/23/2020 to 01/04/2021. That gap - described as a failure to deliver promised home health services - illustrates a breakdown in discharge planning and continuity of care. For families, such gaps can be distressing and can hinder recovery, especially when ongoing therapy and monitoring are required after a hospital stay.
Taken together, the account paints a nuanced picture: exceptional, compassionate, and professional care in the most intimate and emotionally challenging moments, paired with serious, systemic concerns about discharge planning, social services, and nursing staffing. The positive experiences reflect a dedicated team that could deliver comfort and clinical excellence when it mattered most. The negative notes, by contrast, highlight gaps that can undermine recovery and safety after discharge. The overall message suggests that while the facility can provide high-quality, humane care during critical phases, there is significant room for improvement in coordinating post-hospital services, ensuring adequate staffing for daily needs, and implementing thorough pre-discharge safety assessments to support a safer and more effective transition home.
This assisted living community, located in Milwaukee, WI, provides a comfortable and supportive environment for seniors in need of board and care services. The care home offers fully furnished accommodations for residents and features amenities such as a dining room, garden, and outdoor space. Housekeeping services ensure that the living spaces are always clean and well-maintained.
Residents can enjoy the convenience of having access to a telephone, as well as Wi-Fi/high-speed internet connectivity. The community also provides move-in coordination assistance for smooth transitions into the care home.
The dedicated staff at this care home is committed to providing personalized care to meet the individual needs of each resident. Assistance with activities of daily living, including bathing, dressing, and transfers, is readily available. Health care providers are also coordinated with to ensure comprehensive care.
Dietary needs are carefully attended to at this care home. Special dietary restrictions are taken into consideration during meal preparation and service. For individuals with diabetes, specialized diets are provided.
Transportation services are available for medical appointments as well as other transportation needs. This ensures that residents can easily access necessary healthcare services and maintain an active lifestyle within the community.
Residents can enjoy a range of activities offered on a daily basis. Scheduled activities provide opportunities for social engagement and participation in enjoyable pastimes.
Additionally, the surrounding neighborhood offers various amenities that enhance the quality of life for residents. With three cafes nearby, there is no shortage of options for dining out or meeting friends for coffee. Seven parks provide ample green spaces where residents can relax or take leisurely walks. Access to 15 pharmacies ensures convenient medication management, while 36 nearby restaurants offer diverse culinary choices. Transportation options nearby facilitate easy travel within the city, while two hospitals in close proximity provide accessible healthcare services.
In summary, this assisted living community in Milwaukee provides a caring environment where seniors receive support with their everyday needs while enjoying access to a range of amenities both within the community itself and in the surrounding neighborhood.
Match Care Home is located at 2902 North 1 Street Street, Milwaukee, WI 53212 in Milwaukee County, Wisconsin
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