2455 W. Silver Spring Dr., Glendale, WI 53209
To contact a resident: (414) 578-3612
For more information about senior living options: (866) 208-4318
Overall Review of Silver Creek Village
Pros
The staff members are very cooperative.- The apartments are nice.
- The two-person stand-up shower is a big plus.
- There are no stairs and the elevators work all the time, a big plus.
- They have a fitness center and a barbershop on the second floor.
- The private patio is a feature.
- The community is very clean and spacious.
- The community room is very large and well-maintained.
Cons
The building is very outdated.- Her grandmother's unit has been under repair since October 2021, with the main front window removed and never installed again.
- Her living room window has been covered in tarp since last year.
- The list of problems with the place is very long.
- Management provided her with an additional space heater to cope with the cold, despite her paying for heat and electricity.
- No one returns calls or messages, and no one ever answers the phone when trying to contact the company.
- They advise others not to rent from this place.
- A negative zero rating would be deserved, but that's not an option.
Review
Silver Creek Village in Glendale, WI is best suited for independent seniors who want a spacious, accessible, 55+ apartment setting with straightforward on-site conveniences. The ideal mover-in would be someone who values elevator access over stairs, private patios, and in-unit laundry, along with amenities like a fitness center and a barbershop on site. The community works well for those who don’t require frequent or immediate maintenance attention and who can tolerate some variability in the building’s upkeep. In short, it’s a solid fit for financially sensible residents who prize convenience and space more than hotel-grade modernization.
Potential residents who should consider alternatives are those who demand consistently proactive management and up-to-date infrastructure. If a history of delayed repairs or difficulty reaching management would cause significant stress, look elsewhere. Seniors who rely on regular, reliable maintenance, strong heat/electric budgeting, or a building with clearly documented, ongoing renovations may want to explore more established or better-staffed properties. Those who expect inclusive dining or a more turnkey, move-in-ready environment may also find the daily realities here less aligned with their preferences.
The strongest positives center on livability and facility layout. Residents praise cooperative staff, functional apartments, and the absence of stairs paired with dependable elevators, features that matter for back health and simple navigation. The layout emphasizes spacious bedrooms, large bathrooms, and ample closet space, with notable practical touches like a two-person shower, on-site washer/dryer, and attached patios. On-site amenities are a meaningful bonus for daily routines: a fitness center and a barber on the second floor add convenience that can reduce friction for staying active and maintaining personal care. Cleanliness and roominess, plus the potential for a reasonable rental price on the waitlist, further tilt the balance toward a favorable impression for many.
Yet the cons cited by several residents are consequential and cannot be dismissed. A recurring theme is aging infrastructure and delayed or opaque maintenance responsiveness. Instances of long-running repairs, including a window replacement that never completed and consistent cold-management concerns, create real safety and comfort concerns for any potential resident with dependence on consistent heating and secure glazing. Communication gaps amplify these risks: difficulties reaching managers or staff and inconsistent follow-through undermine confidence for families trying to schedule visits or arrange move-ins. Together, these factors can negate the beneficial features if stability and proactive service are non-negotiable.
When weighing pros against cons, the calculus depends on personal priorities and risk tolerance. If the priority is abundant living space, accessible design, and self-directed living with affordable entry, the pros can offset the drawbacks, provided units come with well-maintained elements and a track record of responsive upkeep. For households prioritizing reliable maintenance, transparent operations, and ongoing capital improvements, the negatives may overshadow the positives. Prospective residents should verify the current state of maintenance on a specific unit, confirm who is responsible for heat and utilities, and seek recent references about management responsiveness before committing.
A practical decision framework emerges: visit multiple times, tour several floor plans, and assess how promptly staff return calls or emails during the process. Inquire about the unit's actual condition, recent capital projects, and any planned renovations to get a realistic sense of long-term expectations. Ask current residents about the consistency of housekeeping, maintenance, and the ability to access required services without repeated delays. If independence, space, and reasonable cost take precedence and management quality is acceptable, Silver Creek Village can be a strong fit. If those management and modernization assurances are non-negotiable, consider alternatives with more robust operations and fewer aging-concern red flags.
Active Adult Communities (55+)
Cats allowed
Dogs allowed
Activities on-site
Bath tubs
Beautician on-site
Indoor common areas
Outdoor common areas
Wheelchair accessible showers
General Mitchell International (12 miles away)
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