Respect Care Inc - Wauwatosa

Pros

• They are professional, well-organized, caring, and efficient.
• The gynecologic oncology care team stands by patients through the scariest days and continues to provide support.
• The doctors keep patients informed about what's going on in their body and the medicines they're taking.
• The staff are always respectful.
• The clinic has wonderful doctors and nice staff who are kind and professional.
• The care team is friendly and caring, making patients feel comfortable.
• Dr Singh is very professional, listens carefully, and provides compassionate advice.
• The provider is knowledgeable, courteous, and professional, and clients would recommend her.
• From registration to the medical assistant to the doctor and laboratory, the staff are excellent - prompt, professional, polite, thorough, and pleasant.
• The urgent care staff are spectacular - welcoming, empathetic, and thorough, with a clean and relaxing facility.

Cons

• EP staff were rude and disrespectful.
• The urgent care billed patients as if it were an emergency room, charging double co-pays.
• The billing and customer service were awful, with repeated misbilling and delays.
• The receptionist was rude and abrupt on the phone.
• Appointments were canceled a day prior without any communication.
• The first-floor laboratory was horribly inefficient.
• The building's accessibility design blocked ADA access and was criticized.
• Ascension was warned it would ruin credit by sending bills to collections.

Review

This community is best suited for families and individuals who prize solid clinical care and ready access to urgent or routine medical services, and who can tolerate some administrative rough edges. The strongest draw is the medical team's competence: doctors and nurses who are professional, attentive, and capable of explaining conditions and treatments clearly. When the operation is well-staffed, patients emphasize efficient, respectful care and quick entry into treatment. In practical terms, it serves well for people who want reliable medical judgment and a responsive clinical presence, even if the front-desk and billing experience can be uneven.

Those who should consider alternatives are primarily the ones whose decision hinges on administrative consistency and transparent, friction-free billing. A notable thread in the feedback is inconsistent customer service at the front lines and recurring billing challenges, including reports of double billing and slow, opaque resolution of claims. For families who cannot tolerate questionable communication or unexpected charges, looking at options with stronger reputations for administrative clarity is prudent. In the experience of some, Froedtert stands out as a comparator offering more streamlined billing and steadier service.

On the positive side, the most compelling pros are the caliber of the clinical team and the ability to secure timely care. Several reviews sing the praises of doctors and staff who listen, educate, and provide thorough care plans, with specific remark about effective pain management and careful explanations. Patients also note that when care is well-coordinated - registrations, assistants, and clinicians working in sync - the experience is smooth, efficient, and reassuring. Short wait times and a focus on patient comfort during visits repeatedly surface as meaningful strengths.

The most persistent and consequential drawbacks are administrative and relational rather than clinical. Front-desk interactions are occasionally described as rude or unhelpful, and scheduling or appointment communication can feel chaotic. Billing practices emerge as a recurring pain point, with multiple reviewers reporting charges that are difficult to understand, duplicated, or not clearly aligned with services rendered. There are also credible accounts of lengthy waits, confusing referral pathways, and gaps between the care delivered and the administrative processes that accompany it. Taken together, these issues undermine otherwise strong clinical quality and trust.

Yet the core clinical strengths can offset some of the downsides when the decision-maker prioritizes medical excellence and rapid access to care. A patient who encounters a high-performing physician and responsive nursing staff can experience meaningful relief and confidence in treatment, even if a billing dispute later arises. The key is to pair that clinical excellence with proactive billing transparency: confirm network status, request itemized pricing for anticipated services, and maintain a direct line to a billing supervisor if questions surface. When the care team and the billing channel cooperate, the overall trajectory at this center remains favorable for urgent needs and routine follow-ups alike.

In the end, a pragmatic recommendation follows: this community delivers solid, credible clinical care and practical access that can be a strong fit for families valuing medical competence and a responsive care team. It is less compelling for those whose priority is flawless administration and predictable billing; in such cases, exploring alternatives with a stronger track record on pricing clarity and front-desk service is wise. Prospective families should plan a frank conversation about wait times, the specific providers who will be seen, and the billing process before committing. That due diligence will reveal whether the balance of high-quality medical care and administrative friction aligns with the family's tolerances and needs.

This part of Wauwatosa, Wisconsin, offers a convenient and accessible location with a variety of amenities nearby. With multiple pharmacies including Walgreens and CVS Pharmacy within close proximity, access to healthcare services is readily available. The area also boasts a selection of diverse dining options such as Leff's Lucky Town and Liquid Johnny's for those looking to enjoy meals out. For medical needs, there are several hospitals and physicians' offices nearby, including Froedtert Hospital and Aurora Health Center. Additionally, there are places of worship and parks for recreational activities like Hoyt Park and Wil-O-Way Underwood Park. Public transportation options are also convenient with the Milwaukee Intermodal Station just four miles away. Overall, this area provides a well-rounded environment for senior living with easy access to essential services and recreational opportunities.

Pharmacies

• Walgreens (0 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (1.6 miles)
• Swan Service-U Pharmacy (1.9 miles)
• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.4 miles)

Restaurants

• Leff's Lucky Town (0.4 miles)
• Bull Shooter Saloon (1.4 miles)
• Liquid Johnny's (1.5 miles)
• Taco Bell (2.1 miles)
• Paulie's Pub & Eatery (2.3 miles)
• McDonald's (2.3 miles)
• O'Connor's Perfect Pint (2.4 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (1.3 miles)
• Starbucks (3.4 miles)

Hospitals

• Aurora Psychiatric Hospital (0.7 miles)
• Froedtert Pavilion (1.4 miles)
• Wheaton Franciscan - St. Joseph Campus (2.1 miles)
• Aurora Sinai Medical Center (3.4 miles)
• Rogers Memorial Hospital (4.2 miles)
• Aurora St Luke's Medical Center (4.5 miles)
• Surgicenter - Children's Wisconsin (4.8 miles)

Places of Worship

• Honey Creek Church (1.2 miles)
• Northwest Baptist Church (3.8 miles)
• Redemption Lutheran Church (5.1 miles)

Physicians

• Froedtert Clinical Cancer Center (1.5 miles)
• Froedtert Hospital (1.5 miles)
• Aurora Health Center (2.7 miles)
• Aurora Advanced Healthcare (3.5 miles)
• Maplewood Center (4.2 miles)
• Lincoln Avenue Clinic (4.2 miles)
• Oklahoma Pediatrics-Children's Wisconsin (4.8 miles)

Parks

• Hoyt Park (1.5 miles)
• Wil-O-Way Underwood Park (2.4 miles)
• West Allis West Milwaukee Recr (3.2 miles)
• Red Arrow Park (4.3 miles)
• Paliafito Park (4.4 miles)
• Elm Grove Village Park (4.4 miles)
• Greenfield Park (4.5 miles)

Transportation

• Milwaukee Intermodal Station (4 miles)