Information last verified:
7873 West Palmetto Avenue, Milwaukee, WI 53218
For more information about senior living options: (844) 490-3973
These people are amazing beyond words. They have been unbelievable in helping to care for the reviewer’s husband. The reviewer expresses heartfelt gratitude toward the staff. The reviewer wants to thank them from the bottom of her heart.
One reviewer warns others to stay away from the facility. The reviewer states that the staff are abusive toward patients. The reviewer questions why the director would allow such patient abuse.Open Hands Family Home in Milwaukee is best suited for families seeking a tightly knit, home-like setting where a caregiver-to-resident ratio allows for highly personalized attention. The environment favors residents who thrive on frequent, direct interaction with compassionate staff and routines that feel domestic rather than institutional. It is a pragmatic fit for individuals who can flourish with intimate daily care, consistent human contact, and a sense of being part of a caring circle. This setting is less appropriate for those needing extensive medical management, specialized therapies, or formal oversight typical of larger, more clinical communities.
Those weighing alternatives should note where the fit may break down. Serious safety and governance questions emerge in family feedback, with two reviews alleging abusive staff and questioning leadership accountability. While such claims require careful verification, they create a risk calculus that cannot be ignored. Families prioritizing transparent incident reporting, steady staff training, and reliable supervision should consider facilities with stronger regulatory visibility and larger staffing structures. For residents requiring 24/7 nursing oversight, complex medication management, or higher-acuity care, a more capacious licensed setting will likely be more reliable.
On the upside, the strongest positive signals describe staff who are deeply dedicated and capable of extraordinary warmth. In a small-home environment, that translates into highly individualized attention, rapid responsiveness, and a sense of belonging that many families prize above all else. When care is genuinely person-centered, it can markedly improve comfort, reduce confusion, and support dignified daily living. Those benefits are meaningful and real, and they can offset a great deal for residents who value close relationships with caregivers and a familiar, residential atmosphere.
Yet the negative feedback cannot be dismissed. Allegations of abuse, especially paired with concerns about who is supervising and how problems are addressed, undermine trust and safety. Prospective families should demand clear proof of safety practices, ongoing staff training, and an accountable leadership structure before any commitment. Without transparent incident handling, regular third-party oversight, and accessible avenues for grievances, the positives risk being outweighed by real harm. The decision hinges on the credibility and urgency of these safeguards in the eyes of the family.
Practical due diligence is essential. Prospective residents should request to observe a shift, speak with current residents and their families, and obtain copies of licensing records, inspection summaries, and any corrective action plans. Ask for details on staff qualifications, background checks, supervision patterns, and how emergencies are managed after hours. Verify the facility’s most recent survey results and inquire about how feedback is incorporated into daily operations. If comfort with governance and safety processes cannot be clearly demonstrated, alternatives should be pursued with confidence.
In the end, Open Hands Family Home offers an undeniably intimate, caregiver-focused option for families prioritizing a home-like cadence of life. This can be a remarkable fit for residents who are well-matched to a small-team setting and who can participate in transparent, ongoing conversations about care. However, the negative reviews introduce a cautionary note that cannot be ignored. For families needing robust safety assurances, consistent, verifiable oversight, and more regulated medical support, exploring other Milwaukee-area options is prudent. The choice comes down to weighing genuine personal connection and daily comfort against the imperative of unwavering safety, clear accountability, and dependable governance.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Open Hands Family Home in Milwaukee, WI is a welcoming assisted living community that offers a range of amenities and care services to enhance the quality of life for our residents. With a fully furnished dining room, residents can enjoy delicious meals prepared by our staff or have the option to prepare their own meals if they prefer. Our beautiful garden provides a serene outdoor space for relaxation and socializing.
We understand the importance of maintaining a clean and organized living environment, which is why our dedicated housekeeping team ensures that all common areas are well-maintained. In addition, we offer move-in coordination services to assist residents in seamlessly transitioning into their new home.
For connectivity and convenience, we provide telephone services as well as Wi-Fi/high-speed internet access throughout the community. This allows residents to easily stay connected with family and friends and engage in online activities.
Our caring staff is trained to provide assistance with daily living activities such as bathing, dressing, and transfers. We coordinate closely with health care providers to ensure that our residents receive the necessary medical attention they require. For those with diabetes or special dietary restrictions, we offer specialized diet plans to support their health needs.
Engagement and socialization are important components of our community. We organize scheduled daily activities tailored to meet various interests and preferences. Residents can choose to participate in these activities or simply relax in one of the nearby cafes, parks, or restaurants located within close proximity to our community.
Furthermore, we understand that transportation is often crucial for medical appointments. That's why we arrange transportation services for medical needs as well as doctors' appointments. In addition, there are several pharmacies and hospitals conveniently located near our community for easy access to healthcare services.
Open Hands Family Home also recognizes the importance of spirituality in many individuals' lives. We have multiple places of worship nearby for those who wish to practice their faith within close distance.
Overall, Open Hands Family Home offers not just a comfortable living environment but also a supportive community that ensures the well-being and happiness of our residents.
Open Hands Family Home is located at 7873 West Palmetto Avenue, Milwaukee, WI 53218 in Milwaukee County, Wisconsin
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