8115 West Herbert, Milwaukee, WI 53218
For more information about senior living options: (844) 490-3973
The residents are loved.
The facility is absolutely horrible and unprofessional. There are bed bugs and mice in the facility. The owner hires only family and drug users who mistreat the residents. The owner only cares about collecting money and ignores the residents. Uncertified men are allowed to change female residents. The place does not feed residents and is filthy. The manager lets third-shift staff sleep on residents, causing residents to fall, and blames others. The building is deteriorating with many violations, yet it remains open.The facility in question is described with a level of alarm and disgust that is hard to ignore. Residents, family members, and others who have observed the place all report an environment that feels utterly unprofessional and unsafe. The complaints come through in loud, emphatic terms: "NASTY!!!! BED BUGS!!!! MICE!!!!" and similar exclamations that underline a bottom-line impression of neglect and disarray. The root concerns revolve around a business model that appears to prioritize money over care, with accusations that the owner fills the building with family members and people who are not professionally prepared for caregiving. The charges extend beyond simple mismanagement to outright unsafe practices, including allegations that random men who are not certified are changing female residents. The narration from critics is not just about cleanliness; it is about a complete breakdown in basic care, with claims that residents are not fed and that the facility remains filthy and poorly maintained.
The reports emphasize a pervasive pest and sanitation problem that seems to permeate every area of the building. Bed bugs are repeatedly cited as a major issue, and the place is described as dirty to the point of being unacceptable. The rooms are portrayed as nasty, and the general environment is described as not only unsanitary but also dangerous to the wellbeing of residents. Some critics point out that there are people living there who are not even sick or elderly, which adds another layer of concern about appropriate placement and supervision. The building itself is depicted as deteriorating, with lawns and interiors showing signs of age and neglect. Violations are referenced - numerous and ongoing - yet the facility remains open, which raises questions about oversight and enforcement. The overall impression is a site that feels chaotic, unregulated, and unsafe.
On the staffing and leadership front, the allegations paint a troubling picture of how the operation is run. It is claimed that the owner hires almost exclusively family members and individuals described as drug users, rather than qualified professionals. The presence of uncertified workers and the perceived lack of accountability contribute to a sense of systemic mismanagement. A specific accusation centers on a manager named Sharon Butler, who is blamed for a cascade of problems including a lack of compassion and routine arguments with residents. The third shift is described as failing to supervise properly, with residents allegedly allowed to fall through the night because staff on that shift are not attentive or responsive. When problems are blamed on earlier shifts, critics say accountability is deflected rather than addressed.
Residents and critics also speak to a culture of mistreatment and impersonal handling. The sense is that the staff do not treat residents with dignity, and there is a perception that the management lacks genuine compassion for the people who live there. The facility is described as a place where the environment and the behavior of some workers create an uncomfortable atmosphere for both residents and staff who may want to do their jobs correctly. The claim that staff members "talk down to the residents" and that there is a general disrespectful dynamic further reinforces the fear that residents' needs are not being prioritized. Compounding these concerns is the impression that the building and operation are poorly controlled from a safety and care perspective, making it difficult for residents to feel secure or respected in their daily lives.
There are strong insinuations about oversight, accountability, and possible political or regulatory interference. One of the more provocative claims is that the state is being paid off, which would explain why, despite numerous violations, the facility remains open. The combination of multiple violations, a deteriorating physical plant, and continued operation creates a troubling picture of how the facility is managed and monitored. The language used by critics reflects a deep sense of frustration and distrust toward the organization and its leadership, casting doubt on the facility's ability to provide safe and adequate care.
The sentiment among those who love and care about the residents is palpable, even as they condemn what they see. The residents are described as people deserving of better treatment and a higher standard of care, and the interplay between affection for the people who live there and frustration with management is unmistakable. Comments emphasize that bed bug infestations, dirty conditions, and the general lack of professionalism are ongoing problems that affect the daily lives and dignity of the residents. The critique also notes the apparent paradox of a building in visible disrepair continuing to operate, with plenty of violations yet no clear path toward meaningful change.
Overall, the picture painted by these accounts is of a facility in urgent need of intervention. Problems are not isolated incidents but appear to be embedded in management practices, staffing choices, and the daily routines that govern how residents are cared for. The recurrent themes - pests, filth, insufficient nutrition, unqualified staff, poor supervision, disrespectful interactions, and questions about regulatory compliance - coalesce into a portrait of a place many believe should be shut down or, at minimum, subjected to an intense, independent investigation and a comprehensive overhaul. Residents deserve care that is competent, compassionate, and safe, and the voices in these accounts insist that serious changes are long overdue.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Acts Of Service Supportive Living in Milwaukee, WI is a vibrant and comfortable assisted living community that provides top-notch care services and amenities for seniors. Residents can enjoy a variety of amenities including a spacious dining room where delicious meals are served, fully furnished accommodations, beautiful gardens, housekeeping services to ensure a clean living environment, and access to outdoor spaces for relaxation and recreation.
Moreover, residents have the convenience of telephone and Wi-Fi/high-speed internet services to stay connected with loved ones or explore the virtual world. The community also offers move-in coordination assistance to make the transition as smooth as possible.
The caring staff at Acts Of Service Supportive Living supports residents' daily activities such as bathing, dressing, transfers, and ensures coordination with healthcare providers for additional specialized care when needed. For those with specific dietary needs or restrictions like diabetes diet or special dietary requirements, carefully prepared meals are available. Medication management services are also provided to ensure proper administration of medications.
Transportation arrangements for medical appointments are made readily available, allowing residents to attend their doctors' appointments without any hassle. Additionally, scheduled daily activities keep residents engaged and entertained within the community.
Conveniently located near various amenities in Milwaukee, there are two cafes nearby for socializing or enjoying a cup of coffee with friends. Four parks provide opportunities for outdoor activities and enjoying nature. Fifteen pharmacies ensure easy access to medications and health supplies. Six physicians in close proximity cater to residents' medical needs swiftly. Nineteen restaurants offer diverse culinary experiences to explore. With one transportation option nearby, residents can easily travel around the area if desired. Three places of worship nearby allow residents to practice their faith conveniently. Lastly, four hospitals are within reach for any emergencies or specialized care requirements.
At Acts Of Service Supportive Living in Milwaukee, WI seniors can expect a warm and supportive environment that prioritizes their well-being while providing numerous amenities and care services designed to enhance their quality of life.
Acts Of Service Supportive Living is located at 8115 West Herbert, Milwaukee, WI 53218 in Milwaukee County, Wisconsin
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