1339 South 112Th Street, West Allis, WI 53214
For more information about senior living options: (844) 490-3973
They are a fantastic organization with staff considered among the best in the industry. The caregivers are kind, caring, and compassionate, going above and beyond to make residents feel at home and part of the family. The center makes residents happy and well cared for, with grateful families. The staff in both the home and day program are stable, attentive, and consistently meet residents' needs. The day program offers engaging activities, trips, events, and birthday celebrations. Jonathan communicates clearly about meals, plans, and prescriptions. Chris, the owner, is appreciated for his leadership and for coordinating outings and shopping. The facilities are clean, modern, and bright, with a healthy, positive vibe. The center provides transportation to medical appointments and other activities. Hailey Chavez and other staff are knowledgeable and conscientious. The staff support residents in growing toward independence and personal goals.
They claim it is a scam and advise others not to call the organization. They allege they were told they qualified for educational assistance, even though they did not mention education. They accuse marketers of steering people into educational programs to gain approvals rather than addressing hardship. They say the hardship program is misrepresented and not truly hardship-based. They feel deceived by false promises and marketing tactics used to push education programs.Helping Hands Community adult care center and Group Home consistently earns high praise from families who entrust their loved ones to its care. Across many voices, the message is clear: this is a place where the staff feel more like a close-knit team of caregivers than a faceless facility, and where residents are treated as family members. Review after review describes kind, compassionate, and attentive staff who go above and beyond to create a warm, home-like environment. Families emphasize how the staff's steady presence and thoughtful attention help residents feel safe, valued, and connected to the community around them.
One family speaks especially warmly of how their brother Peter has thrived under the center's care. They note that the caregivers are consistently patient, nurturing, and dedicated to making the residence feel like a true home. The sentiment is echoed with gratitude for the daily effort the team puts into supporting daily living, personal care, and the sense of belonging that helps residents settle in and feel part of a family. Words like "kind," "caring," and "compassionate" recur, underscoring the impression of a well-run operation where staff treat residents with dignity and respect.
Amid the overwhelmingly positive feedback, there is also vigilance from a minority of reviewers. One reviewer labeled the program a scam, alleging misdirection by marketers who steered conversations toward educational assistance rather than the hardship in question. That account describes being moved to an education program without prior mention of education, and it characterizes the approach as misleading in intent. This perspective stands apart from the broad consensus of praise, serving as a cautionary note about how outreach can be perceived and reminding readers that experiences with marketing and program alignment can vary.
Several reviews highlight stable, long-term involvement and the value of continuity in care. Harley's family describes a thoughtful, gradual introduction to the program beginning in April 2023, with a trial period that transitioned into a permanent placement by November 2023. They credit stability in the home and day program staff as a key factor in Harley's comfort and progress. The consistent presence of a dependable team is presented as a strength, with caregivers offering steady support for personal cares, daily routines, and meaningful engagement. The message is clear: reliable staff who know residents well make a meaningful difference in quality of life.
The day program itself is depicted as lively and engaging, with a wide range of activities designed to support both social interaction and personal development. Reviews describe trips and walks - whether indoors at a mall during the winter or outdoors in warmer months - along with bowling, shopping, and weekly movie outings. The program also features special events in collaboration with local schools, such as Valentine's Day parties, Halloween, and Christmas celebrations, as well as birthday celebrations tailored to each resident's preferences. Transportation support to medical appointments is highlighted, with staff and vehicles enabling residents to stay connected to essential services.
Individual staff members are celebrated for their responsiveness and presence. Jonathan, who works both at the house and the day program, is repeatedly praised for clear communication about meals and daily plans, and for coordinating transportation logistics like bus rides or Uber trips to church, shopping, or other activities. Families note Jonathan's attentiveness in coordinating care and ensuring that residents' routines are predictable and enjoyable. The owner, Chris, is also repeatedly acknowledged as a committed leader whose hands-on approach and willingness to help with practical tasks - such as organizing weekly shopping trips to Goodwill, St. Vinnys, and the dollar store - contribute to a sense of care that goes beyond basic supervision.
Praise for Chris's broader leadership, the home environment, and the overall operation is a common thread in many testimonials. Parents and siblings speak with appreciation about a facility that not only meets basic needs but also supports growth, independence, and social connection. The presence of a "family feel" among residents - often described as a fraternal or close-knit community - along with a well-maintained, clean, modern setting, reinforces the perception of a place where people can thrive. The arrangement of two homes under the same owner - one for the group home and another for the ladies' home, together with the day program - appears to be viewed positively by families, who appreciate the continuity and personalization this setup affords.
Looking across the collection of experiences, Helping Hands Community emerges as a place with strong, widely shared strengths: compassionate staff, stable caregiving teams, meaningful daily activities, engaging community events, and a leadership core that families feel compelled to praise. Members of the community recount genuine connections, such as gratitude from families whose loved ones have built friendships with caregivers and who benefit from transportation, ongoing personal care, and opportunities to participate in a vibrant schedule. The result is a portrait of a facility where residents are not only cared for but are also encouraged to participate in a life that feels purposeful and joyful. While one review raises a cautionary note about marketing practices, the larger chorus of voices emphasizes care that is attentive, respectful, and life-affirming, making Helping Hands a frequently recommended option for families seeking supportive environments for loved ones with special needs.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Helping Hands Community in West Allis, WI is a fully furnished assisted living community that offers a range of amenities and care services to its residents. The community features a spacious dining room where nutritious meals are prepared and served to accommodate special dietary restrictions.
Residents can enjoy the beautiful outdoor spaces including a garden, as well as access to Wi-Fi/high-speed internet and telephone services to stay connected with loved ones. Housekeeping services ensure that the living environment remains clean and comfortable.
The dedicated staff at Helping Hands Community provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that each resident's medical needs are met. Diabetes diet management and medication management services are available to support residents' healthcare needs.
Transportation arrangements for medical appointments are provided, ensuring that residents can easily access necessary healthcare services. In addition, there are several cafes, parks, pharmacies, restaurants, places of worship, and hospitals conveniently located nearby for residents' convenience.
Helping Hands Community prides itself on providing a warm and friendly environment for seniors who require assistance with daily activities but still value their independence. With its comprehensive amenities and care services, residents can feel confident in receiving the support they need while enjoying an engaging lifestyle filled with scheduled daily activities.
Helping Hands Community is located at 1339 South 112Th Street, West Allis, WI 53214 in Milwaukee County, Wisconsin
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