Helping Hands Community in West Allis, WI

1339 South 112Th Street, West Allis, WI 53214

For more information about senior living options: (844) 490-3973

4.8 from 23 reviews
5 stars
21
4 stars
1
3 stars
0
2 stars
0
1 stars
1

Assisted Living

Overall Review of Helping Hands Community

Pros

  • pro The staff at Helping Hands Community is caring, kind, and compassionate.
  • pro Helping Hands Community is regarded as the best care center for loved ones.
  • pro They go above and beyond to help residents feel at home and become part of a family.
  • pro The day program offers engaging activities and events that support independence.
  • pro Chris provides caring leadership and sets a positive example for the staff.
  • pro Families express gratitude and highly recommend Helping Hands Community for their loved ones.
  • pro The facility is clean, modern, and bright with a healthy, positive vibe.
  • pro The staff are professional, attentive, and respect each resident's service plan.
  • pro Residents feel safe and well cared for in both the home and day program.
  • pro The community has a genuine family feel and strong, supportive relationships among residents and staff.

Cons

  • pro They describe Helping Hands as a scam and warn others not to call.
  • pro They were told they qualified for educational assistance, which had nothing to do with their hardship.
  • pro They claim the program steers people toward educational assistance rather than addressing the hardship.
  • pro They allege staff falsely tell people one thing to hook them into marketers and educational programs.
  • pro They state they do not need further education, having completed college and two skilled trades.

Review

Helping Hands Community in West Allis is best suited for families seeking a warm, home-like residential setting paired with a comprehensive day program for adults with special needs. The model blends a group-home atmosphere with structured activities, steady caregiving, and dependable transportation to medical appointments, all delivered by a team that reads as stable and genuinely engaged in daily care. Residents are described as feeling like family, with personal attention that supports independence within a supportive framework. The facilities come across as clean, modern, and bright, reinforcing a lived-in, welcoming environment rather than a clinical one. This combination makes Helping Hands a compelling option for those who value consistency, connection, and ongoing opportunities for daily living skills.

For families needing high medical acuity or specialized memory care, alternatives may be more appropriate. The community's strengths lie in everyday support, social engagement, and routine companionship rather than hospital-grade supervision or highly specialized clinical oversight. There is at least one standout concern about marketing practices and program disclosures, underscoring the necessity of careful due diligence: tours should yield clear explanations of scope, eligibility, and fees, with everything captured in writing. If the resident requires intensive nursing care, complex wound management, or round-the-clock med administration, a larger nursing facility or a dedicated memory-care environment could better meet those needs.

On balance, the core strengths are unmistakable and consistently echoed in the reviews. Staff excellence, warmth, and reliability stand out as the core differentiators. Caregivers are described as kind, compassionate, and attentive, with personnel who attend to personal cares and daily routines without hesitation. The sense of a close-knit "family" is reinforced by the integrated home and day-program structure, where residents participate in shared activities and receive transportation to appointments. The continuity of staffing - often highlighted as a source of trust and predictability - reduces turnover, making communication clearer for families and fostering stronger bonds between residents and caregivers.

Program design expands these advantages. The day program offers a robust menu of outings and indoor activities, especially during winter, including mall trips, bowling, shopping, and weekly movie outings, along with seasonal events in partnership with local schools. Birthdays are celebrated with residents' favorite meals, which helps maintain individuality and a sense of personal recognition. The seamless interaction between home life and the day program - random Saturdays and weekday routines coordinated by staff such as Jonathan - keeps residents engaged and connected to the broader community. Leadership exemplified by Chris translates into consistent communication, timely handling of prescriptions, and proactive involvement in daily life, reinforcing a reliable, well-run operation.

Naturally, the strongest caveat appears in a single negative review that questions marketing practices rather than the daily care. This caution underscores the importance of asking precise questions about service scope, fees, and eligibility during initial conversations. When weighed against the overwhelming positive testimony about staff devotion, consistency, and meaningful activities, the risks appear manageable with diligent planning. Prospective families should request written care plans, a clear description of day-program hours, transportation details, and a transparent fee schedule. Thorough tours, conversations with several caregivers, and checking multiple references will illuminate whether the promised level of attentiveness aligns with actual practice.

Bottom line: Helping Hands Community is a strong fit for families seeking a dependable, home-like environment with an active day program and hands-on staff who treat residents as family. It suits adults with developmental or intellectual disabilities who benefit from social engagement, practical living support, and coordinated outings. Those needing heavy medical oversight, specialized memory care, or 24/7 clinical supervision should pursue alternatives. The practical path is to conduct comprehensive tours, insist on clear written agreements, verify staffing ratios and licensing, and assess how the day program aligns with the resident's goals. When matched to the right resident, Helping Hands offers a compelling, well-regarded option grounded in genuine care, community, and consistent, attentive support.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (9 miles away) General Mitchell International (9 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Helping Hands Community in West Allis, WI is a fully furnished assisted living community that offers a range of amenities and care services to its residents. The community features a spacious dining room where nutritious meals are prepared and served to accommodate special dietary restrictions.

Residents can enjoy the beautiful outdoor spaces including a garden, as well as access to Wi-Fi/high-speed internet and telephone services to stay connected with loved ones. Housekeeping services ensure that the living environment remains clean and comfortable.

The dedicated staff at Helping Hands Community provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that each resident's medical needs are met. Diabetes diet management and medication management services are available to support residents' healthcare needs.

Transportation arrangements for medical appointments are provided, ensuring that residents can easily access necessary healthcare services. In addition, there are several cafes, parks, pharmacies, restaurants, places of worship, and hospitals conveniently located nearby for residents' convenience.

Helping Hands Community prides itself on providing a warm and friendly environment for seniors who require assistance with daily activities but still value their independence. With its comprehensive amenities and care services, residents can feel confident in receiving the support they need while enjoying an engaging lifestyle filled with scheduled daily activities.

Nearby Places of Interest

Cafes

  • Starbucks (0.4 miles)
  • Starbucks (2.2 miles)
  • Starbucks (3.2 miles)
  • Starbucks (4.6 miles)
  • Panera Bread (5.2 miles)
  • Starbucks (5.4 miles)

Restaurants

  • McDonald's (0.4 miles)
  • Brass Monkey (0.4 miles)
  • Danny Lynch's (1.1 miles)
  • O'Connor's Perfect Pint (1.7 miles)
  • Taco Bell (1.8 miles)
  • McDonald's (1.8 miles)
  • Paulie's Pub & Eatery (2 miles)

Parks

  • Greenfield Park (1 miles)
  • Wil-O-Way Underwood Park (2.6 miles)
  • Elm Grove Village Park (2.7 miles)
  • Hoyt Park (3 miles)
  • West Allis West Milwaukee Recr (3 miles)
  • Dousman Stage Coach Inn Museum (3.3 miles)
  • The Big Backyard (3.6 miles)

Physicians

  • Lincoln Avenue Clinic (1.1 miles)
  • Aurora Health Center (1.8 miles)
  • Froedtert Hospital (2.1 miles)
  • Froedtert Clinical Cancer Center (2.2 miles)
  • Oklahoma Pediatrics-Children's Wisconsin (2.3 miles)
  • Maplewood Center (2.5 miles)
  • Prohealth Care Medical Centers (2.8 miles)

Hospitals

  • Rogers Memorial Hospital (1.1 miles)
  • Surgicenter - Children's Wisconsin (2.2 miles)
  • Froedtert Pavilion (2.3 miles)
  • Aurora Psychiatric Hospital (3 miles)
  • Aurora St Luke's Medical Center (5.5 miles)
  • Wheaton Franciscan - St. Joseph Campus (5.5 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.5 miles)
  • Aurora Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.5 miles)
  • Pick 'n Save Pharmacy (2.5 miles)

Places of Worship

  • Honey Creek Church (2.3 miles)
  • Northwest Baptist Church (5.6 miles)

Theaters

  • Ridge Cinema New Berlin, Wi (5.4 miles)
  • Silverspot Cinema - The Corners of Brookfield (5.7 miles)

Frequently Asked Questions

Where is Helping Hands Community?

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