Heavenly Home Inc in Milwaukee, WI

Pros

• Heavenly Home Care is a great company with a friendly and welcoming staff.
• They are very communicative and good listeners regarding needs and questions.
• Angie and Alex work to please their clients.
• They can arrange reliable home care assistants quickly, even on short notice.
• Angie, Aleks, and Veronica form an exceptional team - always available, highly professional, nurturing, and accommodating.
• They make clients feel like their only client.
• Veronica's expertise is invaluable in emergencies.
• Heavenly Home Care goes above and beyond expectations.
• The team delivers compassionate, respectful, and loving care.
• The owners are compassionate, attentive, and treat clients like family.

Cons

• One reviewer would never recommend the service, saying they promise everything to sign up but deliver very little.
• The reviewer noted inconsistent scheduling, never knowing who would come or when the service would be provided.
• They claimed that services promised in the contract were never performed.
• They stated that caregivers were not trained and did not know what to do.
• The reviewer reported being told there would be no more service with no explanation, even though the contract was not expired.
• They said they had filed a BBB complaint and believed the company should be closed.

Review

Heavenly Home Care is best suited for families that want deeply personal, at-home support for an aging loved one or someone recovering from illness, with an emphasis on responsiveness, clear communication, and a sense that the care team becomes part of the family. The company earns trust through a high-touch approach: caregivers who listen, a leadership group that stays hands-on, and a rhythm of proactive updates that keep families in the loop. When care plans need to bend to changing needs - post-surgery rehab, assistance with daily activities, or companionship to maintain independence - this agency consistently delivers caregivers who feel like trusted extensions of the household. For families prioritizing warmth, continuity, and the option to scale up or down quickly, Heavenly Home Care stands out as a practical, compassionate choice.

Those considering alternatives should weigh options that are more facility-based, with fixed schedules and predictable, rigid care rotas. The main caveat surfaced in a minority of experiences: a few clients reported contract-related frustrations and variability in which caregiver appeared on any given day. For households seeking a completely fixed cadence or a no-surprises billing structure, those concerns suggest exploring other providers or insisting on a crystal-clear written agreement before enrollment. While the positive experience cloud is broad, the risk of shifting staff or evolving contract terms means some families may prefer a setting with stricter guarantees and a more standardized process.

The strongest pros - fast placement, high availability, and a genuine emphasis on person-centered care - often offset the most significant drawbacks. Short-notice arrangements, like eight hours of daily coverage secured within days, demonstrate the agency's capacity to adapt around urgent needs. Caregivers are repeatedly described as compassionate, patient, and highly skilled, delivering help with daily living activities, safety, and dignity. When emergencies arise or a caregiver is unexpectedly unavailable, management steps in to deploy a suitable replacement with minimal disruption. That level of responsiveness, paired with caregivers who align with families' routines and values, creates durable trust that can outweigh occasional scheduling hiccups.

Staff quality and leadership are consistently cited as the backbone of success. The owners and frontline coordinators are portrayed as attentive, empathetic, and deeply committed to both clients and caregivers. The team's cohesion translates into a reassuring continuity for families who live at some distance from their loved ones. The agency's culture - the sense that caregivers are chosen for their warmth and trained to maintain independence and dignity - also helps explain why many reviews frame Heavenly Home Care as more than a service, but a kind of extended family. In practical terms, that translates to smoother daily operations, fewer misunderstandings, and a lower need for frequent family interventions.

The breadth of scenarios these reviews cover is notable. From post-surgical recovery to long-term companionship, from assisting a nearly blind, wheelchair-bound senior to coordinating transportation for events, Heavenly Home Care demonstrates versatility. Families repeatedly emphasize reliable punctuality, respectful treatment, and the ability to tailor care to evolving health status. For those navigating end-of-life care or complex care rhythms, the sense that caregivers will remain patient, engaged, and professionally prepared becomes a decisive factor in sustaining quality of life at home. The positive testimonials often foreground the sense of being supported as a family rather than as a client list.

Bottom line: Heavenly Home Care is a strong match for families seeking compassionate, flexible, home-based care with a responsive leadership team that treats clients like kin. It excels where care needs are dynamic and the priority is maintaining independence at home with dignified support. Pros such as rapid placement, dependable responsiveness, and a genuine, people-first approach largely offset occasional concerns about contractual rigidity or caregiver turnover. If the priority is a rock-solid guarantee of a single, consistent caregiver and a strictly defined, predictable arrangement, this option may require careful contracting or could point toward an alternative provider. For most families, the practical, heartfelt care ethos here translates into real peace of mind and meaningful day-to-day improvements in a loved one's well-being.

This part of Milwaukee, Wisconsin, offers a convenient and bustling neighborhood with easy access to essential services such as hospitals like Wheaton Franciscan - St. Joseph Campus and Aurora Psychiatric Hospital, multiple pharmacies including Walgreens and CVS, and various dining options ranging from fast food establishments like Taco Bell to sit-down restaurants like Leff's Lucky Town. Additionally, there are several parks nearby for leisurely strolls or outdoor activities, places of worship for spiritual fulfillment, reputable physicians for medical care, and accessible transportation options from the Milwaukee Intermodal Station. Overall, this area provides a mix of amenities that cater to the needs of seniors looking for a vibrant community with necessary conveniences within close proximity.

Hospitals

• Wheaton Franciscan - St. Joseph Campus (0.7 miles)
• Aurora Psychiatric Hospital (1.9 miles)
• Froedtert Pavilion (2.6 miles)
• Aurora Sinai Medical Center (3.1 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• Swan Service-U Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)

Restaurants

• Leff's Lucky Town (1.6 miles)
• Checkers (2.1 miles)
• Bull Shooter Saloon (2.8 miles)
• Liquid Johnny's (3 miles)
• Shark's Fish & Chicken (3.3 miles)
• Taco Bell (3.3 miles)
• McDonald's (3.5 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (2.7 miles)
• Starbucks (4.8 miles)
• Colectivo Lakefront (4.8 miles)

Parks

• Hoyt Park (2.3 miles)
• Wil-O-Way Underwood Park (3.1 miles)
• Red Arrow Park (3.9 miles)
• Estabrook Park (4.5 miles)
• Kern Park (4.5 miles)
• Paliafito Park (4.5 miles)
• West Allis West Milwaukee Recr (4.6 miles)

Places of Worship

• Honey Creek Church (2.6 miles)
• Northwest Baptist Church (3.2 miles)
• Redemption Lutheran Church (3.9 miles)

Physicians

• Froedtert Clinical Cancer Center (2.7 miles)
• Froedtert Hospital (2.8 miles)
• Aurora Advanced Healthcare (3.6 miles)
• Aurora Health Center (3.7 miles)

Transportation

• Milwaukee Intermodal Station (3.8 miles)