Community Supportive Home Care I in Brown Deer, WI

Information last verified:

6110 West Donges Lane, Brown Deer, WI 53223

For more information about senior living options: (844) 490-3973

2.4 from 11 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 stars
7

Overall Review of Community Supportive Home Care I

Pros

  • pro The company is a good place to work.
  • pro The staff is very helpful.

Cons

  • pro The office staff is described as incompetent and incredibly unprofessional, with incorrect paychecks and inconsistent answers from different people.
  • pro The place is labeled as the worst, with claims that workers were fired for attending a funeral and the company denying responsibility for damages.
  • pro They are told outages will be followed up, but staff consistently say there is no one available when contacted.
  • pro There is a pattern of missing scheduled services for weeks; only one day of service is delivered despite multiple scheduled days.
  • pro The phone system is unresponsive: supervisors' lines are always full, the main line is hard to reach, and voicemail piles up, indicating disorganization.
  • pro Payroll issues arise from mis-sent documents (faxing to the wrong number), leading to months of unpaid or delayed pay.

Review

This community is best suited for families that can function as the primary care coordinator, with the capacity to monitor daily operations closely and intervene quickly if service delivery stalls. In practice, that means a capable family member or hired advocate who will stay on top of scheduling, payroll, and caregiver assignments, and who can step in to troubleshoot when coverage falls through. It is not the right fit for seniors who depend on dependable, predictable visits and clear, consistent communication from a capable office. Anyone seeking a hands-off arrangement or a high level of reliability without direct oversight should look elsewhere.

Those considering alternative options should prioritize agencies with flawless communication channels, transparent billing processes, and guaranteed visit times. If a seamless, predictable schedule and straightforward payroll are non-negotiable, this provider is unlikely to meet those criteria. Potential enrollees should compare with other home-care outfits known for punctuality, proactive supervisor reach, and robust backup plan for missed visits. For families seeking long-term, low-stress arrangements, a move toward a well-established agency or even a transition to an assisted living setting may yield more peace of mind.

The limited, positive feedback centers on individual caregivers who are helpful when present, and on the notion that some staff truly care. However, these glimmers of good intent fail to counterbalance the pervasive operational flaws. The strongest takeaway is that personal qualities of certain workers do not compensate for systemic weaknesses in office accountability, scheduling discipline, or reliable service deployment. In practical terms, the care experience hinges more on day-to-day luck than on a dependable program, which makes consistent planning difficult for families trying to maintain routine for a loved one.

Critical issues repeatedly surface in the reviews and translate into real-world risk: payroll errors and inconsistent answers from office staff, frequent scheduling gaps, and last-minute cancellations that leave essential tasks unmet. Instances of equipment damage or mismanaged belongings, coupled with unclear liability, further erode trust. Communication channels appear fragile, with supervisors often hard to reach and little clarity about who is responsible for coordinating care. A single telephone line and overwhelmed staff compound the frustration, making timely updates and issue resolution an uphill battle.

For families who still consider engagement, concrete guardrails should be established at the outset. Require a written service plan with defined visit times, a guaranteed coverage protocol for caregiver absences, and a direct, accountable supervisor contact. Insist on daily or per-visit confirmation until the pattern stabilizes, and demand a clear escalation path for disputes or service failures. Implement a payroll verification step with a designated contact and a policy that outlines remedies for late or erroneous payments. Bring in current client references and request a trial period with measurable benchmarks to test reliability before committing long-term.

Ultimately, the decision hinges on risk tolerance and oversight capability. The pattern of administrative disarray and inconsistent service outweighs the few redeeming caregiver qualities and the occasional positive staff interaction. If dependable scheduling, precise billing, and proactive, reachable management are non-negotiables, this community should be placed on the shortlist of alternatives while other providers with stronger track records are actively pursued. For families prepared to closely supervise care and to implement safeguarded processes, a cautious trial may be feasible, but the expectation should be set that failures in reliability can and do occur.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (17 miles away) General Mitchell International (17 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Community Supportive Home Care I in Brown Deer, WI offers a comfortable and supportive environment for seniors in need of assisted living services. Our community is fully furnished and provides residents with the amenities they need to live a fulfilling and independent lifestyle.

Our dining room offers nutritious meals that cater to special dietary restrictions, ensuring that our residents receive the proper nutrition they need. In addition, our caring staff provides assistance with daily activities such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers to ensure the well-being of our residents.

At Community Supportive Home Care I, we understand the importance of social engagement and offer scheduled daily activities to keep our residents active and engaged. Our outdoor space allows residents to enjoy fresh air and relax in a peaceful environment. Wi-Fi/high-speed internet access is also available for those who wish to stay connected with loved ones or engage in online activities.

Our convenient location offers easy access to various amenities nearby. There are three cafes, five parks, nine pharmacies, six physicians' offices, 20 restaurants, one transportation option, one place of worship, one theater, and two hospitals all within close proximity.

We strive to provide personalized care services tailored to each individual's unique needs while fostering a warm and welcoming community atmosphere. At Community Supportive Home Care I, we are dedicated to ensuring the comfort and well-being of our residents.

Nearby Places of Interest

Parks

  • A C Hanson Park (0.5 miles)
  • Algonquin Park (2.2 miles)
  • Brown Deer Park (2.8 miles)
  • Thiensville Village Park (2.9 miles)
  • Mequon Rotary Park (4.5 miles)
  • Kinderberg Park (5.7 miles)
  • Cedar Creek Park (7.2 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Walgreens (3.1 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.5 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (3.8 miles)
  • Walgreens (3.9 miles)

Hospitals

  • Rogers Memorial Hospital (0.9 miles)
  • Ambulatory EEG Recordings (4.3 miles)
  • Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (5.4 miles)
  • Ascension Columbia St. Mary's Ozaukee - Cedarburg (6.3 miles)

Restaurants

  • Family Table Restaurant (1 miles)
  • Libby Montana (1.2 miles)
  • Wendy's (1.2 miles)
  • Taco Bell (1.5 miles)
  • McDonald's (1.6 miles)
  • Wendy's (1.7 miles)
  • Foxtown Brewing (2.1 miles)

Transportation

  • U-Haul Moving & Storage (3 miles)

Cafes

  • Starbucks (3.1 miles)
  • Panera Bread (3.7 miles)
  • Starbucks (3.8 miles)
  • Starbucks (5 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.6 miles)
  • Cedarburg Coffee Roastery (7.3 miles)

Physicians

  • Premier Vision (3.5 miles)
  • Aurora Nephrology (3.6 miles)
  • Mequon Clinical Associates (3.9 miles)
  • Estetika Skin & Laser Specialists (4 miles)
  • Aurora Advanced Healthcare (4.7 miles)
  • Rheumatic Disease Center (4.9 miles)
  • Highland Family Health Center (5.2 miles)

Theaters

  • North Shore Cinema Mequon, Wi (4.2 miles)
  • Menomonee Falls Cinema Menomonee Falls, Wi (7.5 miles)

Places of Worship

  • Redemption Lutheran Church (4.9 miles)
  • Northwest Baptist Church (6.9 miles)

Frequently Asked Questions

Where is Community Supportive Home Care I?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.