9339 West Howard Avenue, Greenfield, WI 53228
For more information about senior living options: (844) 490-3973
The staff at Clement Manor are tremendously helpful, kind, and compassionate, delivering thoughtful and quality care. Clement Manor is a great place to live or work, with a strong sense of community. The staff care about doing things the safe and right way, not just the easy way. The facility is beautiful and well-maintained. Clement Manor employs a team of the best caregivers, who treat residents with kindness and understanding. Residents participate in abundant activities and programs and look forward to events. The Center for Enrichment provides year-round learning opportunities and a vibrant community. The staff and Welcome committees create a welcoming, supportive environment that helps new residents acclimate.
The admin were described as bloated, incompetent, apathetic, and ineffectual, more interested in marketing than improving resident care. The facility was urged to be closed down by the state and Medicare due to numerous incidents and mismanagement. The kitchen allegedly served raw chicken, frozen lasagna, and expired food, with staff described as lazy and the kitchen as filthy. Bathrooms were dirty with mold at the base of walls, and there was huge turnover with chronic staffing shortages. Attendants reportedly did not wash their hands after assisting in the bathroom, and a staff member wheeled a resident to the dining room and then served food. Wheelchairs and walkers were broken or poorly maintained, sometimes repaired with duct tape. Treatments were shortened to half an hour and residents were often placed in group therapy rather than one-on-one care. A reviewer stated they would rather die than return to a facility again. A front desk employee was criticized for poor customer service. There were reports of long delays in answering call buttons and unsafe transfer practices, including not properly locking wheelchairs.Clement Manor presents itself as a multi-faceted campus that offers independent living, assisted living, and rehabilitation services, and the experiences of its residents and their families span a wide spectrum. One family's account centers on a dad who needed a quick placement in April?May 2025. They describe the staff and administration as tremendously helpful, warm, and compassionate, praising the quality of care and the thoughtful approach taken during a difficult time. They eventually moved their father closer to relatives in Illinois but remain grateful for the care he received during his six-week stay, underscoring that the experience could be deeply meaningful and supportive when needs align with services offered.
Many who sing Clement Manor's praises emphasize its sense of community and the dedication of the staff. Several reviewers highlight that the campus feels like a strong, connected community where staff strive to do things the safe and right way, not just the easy way. They point to a facility that is both beautiful and well-maintained, with residents and staff engaging in a broad range of activities that promote socialization, learning, and overall well-being. For those who choose to live there or to work there, the consensus from these voices is that Clement Manor can be a place of vibrant living and meaningful interaction, with an emphasis on safety and quality in daily operations.
Yet the picture is not uniformly rosy. A particularly sharp critique portrays Clement Manor's administration as bloated, incompetent, apathetic, and ineffectual, accusing them of prioritizing marketing over substantive improvements in resident care. This viewpoint cautions families that if they truly care about a loved one's wellbeing, they should carefully consider placement, arguing that the issues described reflect a broader pattern rather than isolated incidents. The reviewer even states that other negative reviews echo this long-running experience, painting a stark contrast to the more favorable testimonies found elsewhere on the platform.
Within the more negative narrative, specific, troubling details are laid out. A window in a patient room is described as broken, leaving the room drafty and cold, and rehab services are said to have been inconsistent, with treatments shortened and group therapies favored over one-on-one sessions. Bathrooms are described as dirty with mold at the base of walls, and there are complaints about chronic staffing shortages, high turnover, and frequent mid-shift departures. Food is described as frequently not hot, with attendants potentially ill-prepared to perform essential tasks like proper hand hygiene, and several instances of equipment problems - broken wheelchairs, worn chair cushions, and mending with duct tape - are cited. The reviewer alleges a pattern of substandard care that extends to medication handling, with claims of delayed pain relief and the suspicion that medications were mishandled or mis-timed. The extreme conclusion drawn is that, in this account, the facility's problems were so severe that the reviewer would prefer not to return to any facility ever again and even suggests that state and Medicare oversight would be justified.
Despite these harsh critiques, Clement Manor also includes a substantial roster of positive, person-centered experiences. One account lauds a team of caregivers described as among the best the writer has seen, with a 93-year-old mother receiving kindness, understanding, and tailored daily support to keep her engaged with meals, medications, and activities. The same writer notes that the mother now looks forward to film matinees, craft days, and local performances, and they extend thanks to dedicated caregivers who work through daily, nightly, and weekend shifts. The overall tone here is one of genuine appreciation for the human warmth and consistent attention residents receive, which can make a meaningful difference in daily life.
Beyond direct caregiving, Clement Manor is celebrated for its educational and enrichment opportunities. Several residents credit the Center for Enrichment (CFE) with providing a robust, ongoing set of classes and learning opportunities that encourage residents to stay active, both mentally and physically. The CFE is described as a community within a community - one where residents can come and go, join lunch, and participate in an eclectic catalog of classes. The availability of a wide range of topics, such as civics and current events or travelogues, helps residents stay engaged and connected, with many reporting that they look forward to new offerings as a regular part of life at the Manor.
The independent living component is also highlighted as a strong point. People describe Clement Manor as a genuinely independent environment where social engagement is optional but readily accessible. A monthly calendar of activities, accessible facilities, and practical amenities - air conditioning in every unit, free Wi-Fi, free satellite TV with numerous channels, and easy campus navigation - contribute to a sense of autonomy and convenience. Reviewers contrast this with the ability to be private or to participate in as many events as they choose, reinforcing the idea that Clement Manor supports both independent living and a supportive community when needed.
Finally, one long-tenured perspective offers a thoughtful, holistic view of the campus. After more than eight years at Clement Manor, the writer describes a place where staff - from maintenance to the COO - are consistently responsive, and where long-serving employees contribute to a stable, positive atmosphere. The author emphasizes the value of experienced neighbors and the sense that the community looks after one another, with a particular nod to Kim, a longtime staff member who helped shape a welcoming environment. The sentiment here is that Clement Manor can be a deeply satisfying home, especially for those who value a rich program of learning, cultural activities, and meaningful interactions with fellow residents.
Taken together, these reviews paint a complex portrait of Clement Manor. For some families and residents, it is a place of warmth, attentiveness, and opportunity - an environment where professional staff, enrichment programming, and independent living options create a vibrant, supportive community. For others, it is a site of serious concerns about administrative priorities, inconsistent care, and safety issues that warrant careful scrutiny. The collective picture suggests Clement Manor can be a truly wonderful home for many, while also underscoring the importance of due diligence, transparent oversight, and ongoing attention to staffing, safety, and care quality.
99 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Clement Manor Retirement Community in Greenfield, WI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a host of amenities, including a beauty salon where residents can pamper themselves, and access to cable or satellite TV for their entertainment needs. Community-operated transportation is available for easy mobility, along with a computer center equipped with high-speed internet access.
Residents can enjoy delicious meals in the spacious dining room, with restaurant-style dining providing a pleasant and social atmosphere. For those who prefer to cook their own meals, kitchenettes are provided in each unit.
Physical fitness is encouraged at Clement Manor Retirement Community with a fully furnished fitness room available for exercise routines. A gaming room offers opportunities for leisurely activities and friendly competition among residents. The outdoor space provides a tranquil garden where residents can relax and enjoy nature.
Residents benefit from housekeeping services which help maintain cleanliness and order in their living spaces. Move-in coordination is also provided to ensure a smooth transition for new residents.
Healthcare needs are met through 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure proper administration of medications, while special dietary restrictions like diabetes diet are catered to during meal preparation and service.
To enhance social interaction and engagement among residents, Clement Manor Retirement Community offers concierge services and organizes various fitness programs as well as planned day trips. Resident-run activities allow individuals to contribute their ideas and talents to the community while scheduled daily activities provide structure and entertainment.
Conveniently located near several cafes, parks, pharmacies, physicians’ offices, restaurants, places of worship, theaters, and hospitals; Clement Manor Retirement Community ensures that its residents have access to various amenities outside the community as well.
Overall, Clement Manor Retirement Community provides a safe and comfortable environment where seniors can enjoy their retirement years while receiving the necessary care and support they need.
Clement Manor Retirement Community is located at 9339 West Howard Avenue, Greenfield, WI 53228 in Waukesha County, Wisconsin
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