Liberty House 4 in Menomonee Falls, WI

N89 W15935 Cleveland Avenue, Menomonee Falls, WI 53051

For more information about senior living options: (844) 490-3973

3.1 from 25 reviews
5 stars
11
4 stars
1
3 stars
3
2 stars
0
1 stars
10

Assisted Living

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    Overall Review of Liberty House 4

    Pros

    • pro The LakeHouse Menomonee community is absolutely lovely.
    • pro The caring staff truly go above and beyond to ensure residents feel at home.
    • pro The exclusive lifestyle and wellness programs are top-notch and provide opportunities for growth, learning, and connection.
    • pro The beautiful surroundings and tranquil atmosphere make it a perfect retreat for a relaxing and fulfilling retirement lifestyle.
    • pro It is a hidden gem.
    • pro The new activity director is wonderful and has residents excited to join the fun.
    • pro The staff are always smiling and ready to assist, creating a very pleasant atmosphere.

    Cons

    • pro The facility has no competent business office.
    • pro The lack of communication makes it impossible for families to help their loved ones.
    • pro They pull the wrong rent amount, provide no notice for rent increases, and refunds take months for wrongful charges.
    • pro The facility has gone downhill since Discovery took over management, with an unmaintained building and staff turnover.
    • pro Management is often unapproachable and indifferent to problems.
    • pro The food service is in a state of flux and meals are not designed for healthy living.
    • pro Dozens of promised items have not been delivered after payment.
    • pro It would be hard pressed to recommend this facility at this time.
    • pro The staff are rude and management doesn't address issues; it is not a place to trust with loved ones.
    • pro There is a lack of activities and some residents experience subpar meals, including nights with no dinner or meals not as promised, served on styrofoam plates.

    Review

    Liberty House 4 in Menomonee Falls is best suited for active seniors who want a bright, social independent-living experience with ready access to supportive services. The community cultivates a warm, home-like atmosphere where front-line staff are frequently praised for caring, personable attention, and residents can plug into wellness programs, social activities, and a tranquil, attractive setting. For families prioritizing personal warmth from aides, housekeeping, and a sense of connection within a well-maintained building, the appeal is evident. The model works best when the goal is to balance independence with optional help, delivered through a team that knows residents by name and responds to everyday needs with a smile.

    Those who may want to consider alternatives include families seeking consistent management oversight, transparent and error-free billing, and unwavering reliability in daily operations. The reviews reveal ongoing frustrations around administrative communications, rent calculations, and refund timeliness, plus a management presence that some residents and families find difficult to access or confront. In short, when dependable financial governance and steady leadership are non-negotiable, Liberty House 4 often becomes a stress point rather than a stable home. For seniors who require steady clinical care or who place a premium on a consistently predictable routine, looking at other communities may yield greater peace of mind.

    On the plus side, the strongest virtue lies in the people on the front lines. Individual staff members are repeatedly singled out for going above and beyond, with aides, housekeeping, and service personnel delivering genuine, personable care. The architectural appeal - clean, well-kept common areas and a building that feels inviting - amplifies this effect, making residents and visitors feel immediately welcome. Activities have improved over time, and when a new activity director takes the floor, participation and enthusiasm rise. In a landscape where staffing turnover can undermine morale, the presence of dependable, friendly faces provides a meaningful offset to less reliable administrative systems and occasional gaps in program delivery.

    Yet the weight of the cons cannot be ignored. The most consistent critiques center on management accessibility and communication. Families recount experiences of unreturned questions, promised services that never materialize, and a billing machine that produces mischarged rents or delayed refunds. Maintenance issues and turnover at administrative leadership have fed a sense of instability, with residents and families sometimes feeling left to navigate problems without a clear point of escalation. Food service, while praised by some for quality at times, is described in other accounts as inconsistent - menus not always honored, meals rushed, and service that leaves residents with less than desirable dining experiences. Taken as a whole, these issues erode confidence in the day-to-day reliability that many families expect.

    Another dimension worth weighing is the variability in residents' experiences. Some families report transformative moments: a spouse noting a loved one thriving in a supportive, welcoming environment, and residents expressing real gratitude for the level of personal attention they receive from particular staff members. Other families, however, describe a downward trajectory since management changes, with concerns about neglect of promises and a sense that the community's promises outpace actual delivery. This dichotomy is not merely anecdotal; it reflects real risk factors for those weighing a move where consistency - across dining, activities, and administrative follow-through - can determine overall satisfaction and long-term well-being.

    In practical terms, families evaluating Liberty House 4 should approach with a clear checklist: verify current leadership stability and accessibility, request a detailed, recent ledger and a transparent description of any past and pending rent adjustments, and insist on a current menu and activity calendar demonstration. Speak with multiple residents about day-to-day experiences, and probe how responsive the team is when questions arise. It is prudent to tour during different times of day to observe service levels in dining and public spaces, and to ask specifically about maintenance-response times and the frequency of staff turnover in critical roles. When these elements align with personal expectations, Liberty House 4 can indeed become a comfortable, socially rich home; when they do not, alternatives warrant serious consideration.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • General Mitchell International (19 miles away) General Mitchell International (19 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Liberty House 4 in Menomonee Falls, WI is a vibrant assisted living community offering a range of amenities and care services to ensure the comfort and well-being of its residents.

    The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The apartments are fully furnished, providing a cozy and welcoming environment for residents to call home. Outside, there is a beautiful garden and outdoor space where residents can relax and enjoy nature.

    Housekeeping services are provided to maintain cleanliness and hygiene throughout the community. Additionally, move-in coordination is available to assist new residents with the transition process.

    For communication needs, telephone and Wi-Fi/high-speed internet services are accessible for residents to stay connected with their loved ones or browse the internet at their convenience.

    The dedicated care services at Liberty House 4 include assistance with activities of daily living such as bathing, dressing, and transfers. Staff members also coordinate with healthcare providers to ensure that residents receive the necessary medical attention. Special dietary restrictions are catered to, including diabetes diets, ensuring that every resident's nutritional needs are met.

    Residents can indulge in various activities offered on a daily basis, allowing them to socialize and engage in hobbies they enjoy. There are also numerous options for entertainment nearby with cafes, parks, restaurants, theaters all within close proximity.

    To meet medical needs outside of the community, transportation arrangements can be made for medical appointments or visits to nearby pharmacies or physicians. A hospital is also conveniently located nearby for emergencies or specialized medical care.

    Overall, Liberty House 4 offers a warm and inviting atmosphere where seniors can feel comfortable while receiving personalized care and enjoying an active lifestyle surrounded by an abundance of amenities and nearby conveniences.

    Nearby Places of Interest

    Physicians

    • Froedtert Orthopaedic, Sports and Spine Center (0.3 miles)
    • Town Hall Health Center (1.7 miles)
    • Froedtert Germantown Health Center (2.9 miles)
    • Advanced Health Care (3 miles)
    • Shaibal Mazumdar MD (5.6 miles)
    • Aurora Advanced Healthcare (5.6 miles)
    • Wheaton Franciscan Medical Group (6.3 miles)

    Restaurants

    • Hot House Tavern (0.5 miles)
    • Su Casa Grande (0.6 miles)
    • McDonald's (1.4 miles)
    • Arby's (1.4 miles)
    • Qdoba Mexican Eats (1.6 miles)
    • Culver's (1.9 miles)
    • McDonald's (2.9 miles)

    Cafes

    • Starbucks (0.7 miles)
    • Starbucks (5.8 miles)
    • Starbucks (6.6 miles)

    Pharmacies

    • Walgreens (0.7 miles)
    • CVS Pharmacy (0.8 miles)
    • Walgreens (2.9 miles)
    • Walgreens (4.3 miles)
    • Walgreens (4.7 miles)
    • Aurora Pharmacy (5.6 miles)
    • Walgreens (6 miles)

    Theaters

    • Menomonee Falls Cinema Menomonee Falls, Wi (1.4 miles)

    Parks

    • Kinderberg Park (2.1 miles)
    • Menomonee Park (4 miles)
    • Imperial Estate Park (5.7 miles)
    • A C Hanson Park (6 miles)
    • Algonquin Park (6.9 miles)
    • Thiensville Village Park (7.4 miles)
    • Fox Brook Park (8 miles)

    Hospitals

    • Ambulatory EEG Recordings (3.6 miles)
    • Rogers Memorial Hospital (7.1 miles)

    Transportation

    • U-Haul Moving & Storage (6.6 miles)

    Places of Worship

    • Redemption Lutheran Church (7 miles)
    • Northwest Baptist Church (7 miles)

    Frequently Asked Questions

    Where is Liberty House 4?

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