N89 W15935 Cleveland Avenue, Menomonee Falls, WI 53051
For more information about senior living options: (844) 490-3973
The LakeHouse Menomonee community is described as absolutely lovely. The exclusive lifestyle and wellness programs are top-notch and offer opportunities for growth, learning, and connection. The surroundings are beautiful and the tranquil atmosphere makes it a perfect retirement retreat. The facility is described by reviewers as a hidden gem. Amaleigha is praised for always helping residents with a smile and greeting them by name. Brittney, the housekeeper, is noted for smiling and handling heavy workloads with ease. The new activity director is wonderful, and residents are excited to join the activities. Myra is credited with being kind and helpful to visitors who are lost in the building.
The facility has no competent business office and its lack of communication prevents families from helping their loved ones. They charge the wrong rent, provide no notice of increases, and require a 30-day wait for refunds; a wrongful charge took five months to refund. The facility has gone downhill since Discovery took over, with poor building maintenance and high staff turnover; management is often unapproachable and indifferent. Food service is in flux and meals are not designed for healthy living; many promised items have not been delivered. It would be hard to recommend this facility at this time. The place is described as horrible and disgusting, with rude staff and management that does not address issues. The food and activities are lacking; there are days with no dinner or only a half sandwich served, and meals are rushed with inadequate portions. The director is rarely around, several key staff have left, and weekend kitchen service is poor, leaving families looking for a new place.LakeHouse Menomonee presents itself as a community with a warm, inviting core that many residents and families clearly appreciate. Several reviews highlight a sense of belonging and a welcoming atmosphere, describing the place as a retreat from everyday life with a strong emphasis on community, wellness, and a pace that supports a fulfilling retirement. The campus itself is praised for its beauty and tranquil surroundings, with residents and family members noting that the building looks impressive and that the environment can feel like a retreat. The idea of an exclusive lifestyle and wellness programs adds to the sense that this is not just a place to live, but a place to grow, learn, and connect with others.
Within that positive frame, there are many heartfelt mentions of staff members who go above and beyond. Amaleigha, a nursing assistant, is repeatedly singled out for her cheerful demeanor and readiness to help, whether in the laundry, kitchen, or elsewhere, always greeting residents by name and offering a smile. Brittney, a housekeeper, is praised for handling a heavy workload with humor and warmth, seemingly capable of managing tasks that would overwhelm others. Caissey is recognized as someone who can consistently do the work of several people, and Jackien is described as one of the happiest people residents have met, able to brighten days simply with a kind greeting. These personal touches - staff who remember names, carry themselves with a positive attitude, and respond promptly to needs - are repeatedly cited as the strongest assets of the community.
There is also a strong thread of appreciation for residents who have found a home at LakeHouse Menomonee, including a family story about a wife who has lived there for more than two years. The sense that the facility offers independent living with supportive help when needed resonates with families who value a comfortable, secure environment for loved ones. Some reviewers emphasize the responsive nature of certain staff members and the general sense that the community is a place where people feel cared for, which supports the impression that the overall culture is compassionate and people-centered.
At the same time, several reviews raise significant concerns that can't be overlooked. The most frequently mentioned issue is the administration and business office side of the operation. Reviewers describe a lack of competent communication and administrative missteps, including incorrect rent charges, a rent-increase process without proper notice, and a lengthy refund timeline - sometimes taking months to correct wrongful charges. One family notes a 30-day window for refunds, but in their experience it stretched to five months, painting a troubling picture of financial governance and accountability. These concerns are paired with complaints about management's responsiveness and approachability, with several reviewers calling out repeated promises that never materialized.
Other critiques focus on upkeep and stability in management. A major sentiment is that the facility has declined since a change in management about a year and a half ago, specifically noting that the building is not properly maintained, staff turnover is high, and management seems distant or unapproachable. The fear expressed by some residents and families is that promises made during tours or transitions have not been fulfilled, leaving families wary about future commitments. The phrase "downhill" recurs, underscoring a perceived decline in overall quality and reliability.
Food service and daily activities emerge as another point of contention. Several reviews describe the dining program as inconsistent or failing to meet expectations. Complaints include meals that are not designed for healthy living, occasional nights with little or no dinner, and examples of subpar portions or substitutions that disappoint residents and their families. Some reviews recount specific bad meals - like BLTs that arrive without basic components, or mystery meats - though others acknowledge that the building itself is beautiful and the staff doing their best under difficult circumstances. On the activities front, there is a split: some praise the new activity director as wonderful and infectious in generating excitement, while others lament a long period with reduced or lacking activities and a sentiment that the previous director left a void. The overall tone suggests a community trying to balance evolving programming with steady, reliable engagement.
Personal anecdotes run the spectrum from glowing endorsements to serious red flags. A reviewer who works at Amazon recounts a positive interaction with a staff member named Myra who helped them navigate the building, highlighting a culture of helpfulness in day-to-day encounters. Conversely, one reviewer describes the experience as the worst they've seen, with injuries to their mom and persistent concerns that "anyone giving a good review does not know what goes on there" on a day-to-day basis. Another note reflects frustration at how calls and outreach to the facility can feel dismissed, particularly when it involves coordinating care or seeking help beyond basic services. A sentiment echoed in several comments is the importance of vetting staff and management to ensure an altruistic, responsive environment for residents.
Taken together, the collection of impressions paints LakeHouse Menomonee as a place with undeniable strengths and a genuine sense of community, anchored by caring, personable staff who can make a meaningful difference in daily life. Yet it is also a place where financial and operational concerns - administrative communication, accuracy of billing, upkeep, and sustained delivery of promised services - pose real challenges for families considering long-term arrangements. The stories suggest a campus with potential and many champions among the staff, but also a need for stronger leadership consistency, clearer communication, and a steadier delivery of meals, activities, and maintenance. For prospective residents and their families, the message is clear: the heart of the community is strong, but careful, thorough due diligence and direct conversations with current residents and staff are essential to understand how the facility operates on a day-to-day basis and what changes are on the horizon.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Liberty House 4 in Menomonee Falls, WI is a vibrant assisted living community offering a range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The apartments are fully furnished, providing a cozy and welcoming environment for residents to call home. Outside, there is a beautiful garden and outdoor space where residents can relax and enjoy nature.
Housekeeping services are provided to maintain cleanliness and hygiene throughout the community. Additionally, move-in coordination is available to assist new residents with the transition process.
For communication needs, telephone and Wi-Fi/high-speed internet services are accessible for residents to stay connected with their loved ones or browse the internet at their convenience.
The dedicated care services at Liberty House 4 include assistance with activities of daily living such as bathing, dressing, and transfers. Staff members also coordinate with healthcare providers to ensure that residents receive the necessary medical attention. Special dietary restrictions are catered to, including diabetes diets, ensuring that every resident's nutritional needs are met.
Residents can indulge in various activities offered on a daily basis, allowing them to socialize and engage in hobbies they enjoy. There are also numerous options for entertainment nearby with cafes, parks, restaurants, theaters all within close proximity.
To meet medical needs outside of the community, transportation arrangements can be made for medical appointments or visits to nearby pharmacies or physicians. A hospital is also conveniently located nearby for emergencies or specialized medical care.
Overall, Liberty House 4 offers a warm and inviting atmosphere where seniors can feel comfortable while receiving personalized care and enjoying an active lifestyle surrounded by an abundance of amenities and nearby conveniences.
Liberty House 4 is located at N89 W15935 Cleveland Avenue, Menomonee Falls, WI 53051 in Waukesha County, Wisconsin
Mill Pond Senior Village
Menomonee Falls, WI
Clean, friendly staff, and engaging amenities.
Mill Pond Senior Village costs
Mill Pond Senior Village reviews
Mill Pond Senior Village images
Jolly-Aire Apartments
Menomonee Falls, WI
Affordable 55+ living with on-site activities and convenient access to nearby amenities.
Jolly-Aire Apartments costs
Jolly-Aire Apartments reviews
Jolly-Aire Apartments images
Right at Home
Menomonee Falls, WI
Polite and professional staff during visits.
Next Step In Residential Services Water
Menomonee Falls, WI
Intimate 4-bed board-and-care with 24-hour supervision and personalized care.
Caring Senior Service
Menomonee Falls, WI
Vibrant assisted living with close access to dining, parks, entertainment, and multiple healthcare options nearby.
Messner Manor
Menomonee Falls, WI
Peaceful, convenient location with nearby parks, dining, healthcare, and entertainment.
Riverview Village Senior Living
Menomonee Falls, WI
Warm, welcoming atmosphere with caring staff, good dining, and engaging activities.
Riverview Village Senior Living costs
Riverview Village Senior Living reviews
Riverview Village Senior Living images
The Arboretum
Menomonee Falls, WI
Friendly, caring staff and a strong sense of community with engaging activities.
The Arboretum costs
The Arboretum reviews
The Arboretum images
Grace Commons
Menomonee Falls, WI
Beautiful, modern facility with restaurant-style dining and attentive staff.
Assisted Living Support for Veterans: A Complete and Detailed Overview
The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care