203702 North Frey Avenue, Marshfield, WI 54449
For more information about senior living options: (844) 490-3973
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The staff are very caring and always willing to assist mom. The staff at Safe Haven have been nothing but wonderful in caring for the family member. They work hard to make the residents feel at home. They provide updates to families if there are any concerns. They have adapted to the family member's needs. They have helped him feel peace with his loss of memory. He has adapted better than expected thanks to the caregivers' empathy and patience. A happy experience.
The reviewer is unhappy with this place. The team won't let her talk to her husband. She has been calling several times per day for four days with no results. She finds the situation ridiculous. She is considering contacting an attorney to move him out due to unprofessional staff.The accounts shared about this care setting reflect a landscape of both frustration and warmth, illustrating how experiences can vary even within the same facility. On one end of the spectrum, a family member named Emilia expresses intense dissatisfaction, painting a picture of urgent concern and a sense of being unheard. She describes a situation in which her husband is a resident, but she is not allowed to speak with him directly. Over four days of repeated attempts, she says the calls yield no results, leaving her feeling exasperated and dismissed. The tone is charged with fear and anger, as she contemplates legal action and a possible move to another placement, labeling the staff as unprofessional. Her message conveys a deep desire for timely communication, clear accountability, and a safer sense of involvement in her husband's welfare.
Yet across the experiences, there are voices that offer a markedly different view of the same facility. One family member notes that their mom has been a resident for more than two years, and the sentiment expressed is one of gratitude and relief. They describe the staff as very caring, consistently willing to assist their mother, and capable of providing the level of care and support that the family believes their loved one needs. The tone of this account centers on appreciation for a team that is patient, responsive, and competent in attending to daily needs, personal routines, and comfort. The emphasis here is not just on basic care but on a sense of being seen and supported by a dedicated group of caregivers.
Another perspective, which centers on a different family member, highlights the caregivers at Safe Haven as "nothing but wonderful" in their approach to care. This account stresses the daily realities of caregiving, including efforts to make residents feel at home and to keep families informed about any concerns. The reviewers praise the staff for their proactive updates and for their ability to adapt to each resident's unique needs. The language used underscores a philosophy of openness and collaboration between the care team and family members, where communication is framed as a continuous flow rather than a one-off update. This depiction positions the facility as a living space that respects both the resident's dignity and the family's peace of mind.
Within this same narrative thread, there is a deeper appreciation of the staff's empathy and patience in addressing a resident with memory challenges. The reviewers recount how the caregivers have helped a family member feel more at ease with his memory loss, turning what could be a destabilizing transition into an experience of gradual adjustment and comfort. The emphasis on empathy - seeing the person first, recognizing the emotional layers of memory decline, and tailoring interactions accordingly - paints a portrait of a caregiving team that goes beyond routine tasks to cultivate a sense of security and calm for both resident and family. The positive outcome described here is not just about physical care, but about the emotional and psychological climate that the caregivers foster.
A short but telling note - "A happy experience" - appears as a succinct endorsement amid the longer testimonies. While brief, this remark aligns with the other affirmations of care, suggesting that for some families the experience can be genuinely positive and fulfilling. When combined with the longer narratives of consistent care, supportive communication, and compassionate handling of complex needs, the overall picture becomes one of a facility capable of delivering substantial value in terms of comfort, stability, and meaningful human connection.
Taken together, these reviews sketch a complex portrait of a care setting that can be a lifeline for families and residents, but that also faces serious challenges around communication and responsiveness. The accounts of long-term satisfaction and steady, personalized care coexist with a stark warning about delayed communication and perceived unprofessionalism. This juxtaposition highlights a common reality in elder care: outcomes and experiences are not uniform, and the quality of each family's experience can hinge on day-to-day interactions, the availability of staff, and the ability of leadership to ensure clear, timely lines of communication.
For families considering Safe Haven or evaluating a loved one's current placement, the mix of testimonials suggests the importance of direct, upfront conversations about communication protocols, visitation policies, and how updates are delivered. It also underscores the value of meeting the caregiving team, understanding their approaches to memory care and daily routines, and observing how staff respond to concerns in real time. The compassionate narratives indicate that when the team is at its best - attentive, transparent, and patient - residents feel at home and families feel reassured. When tensions arise, as in Emilia's account, they can escalate quickly without swift, clear responses from management.
In the end, the living experience at this facility appears to be shaped by the consistency and character of its caregiving staff. For some families, the care feels like a reliable lifeline - a source of comfort, support, and genuine connection during a challenging phase of life. For others, gaps in communication and perceived delays in addressing concerns can turn the experience into a source of stress and frustration. The underlying thread across all reviews is a shared hope for dignity, respect, and clear, dependable communication - elements that, when present, transform care into a steady, comforting presence for residents and their loved ones alike.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kramers Kottage Family Home is a cozy and comfortable assisted living community located in Marshfield, WI. Our community offers a variety of amenities to ensure that our residents feel at home and have everything they need for a comfortable and enjoyable living experience.
Our dining room provides nutritious and delicious meals prepared by our experienced staff, with special dietary restrictions taken into consideration. The fully furnished accommodations ensure that residents can move in seamlessly without worrying about furnishing their new home.
For those who enjoy spending time outdoors, our community features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Housekeeping services are also provided to keep the common areas clean and tidy.
We understand the importance of staying connected in today's digital world, which is why we offer telephone and Wi-Fi/high-speed internet access for our residents to stay connected with their loved ones.
In terms of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Medication management is available for those who require it.
Transportation arrangement for medical appointments is provided to make it convenient for our residents to access healthcare services. Additionally, transportation to doctors' appointments is available as well.
Our community strives to provide a vibrant social life for our residents through scheduled daily activities. Residents can participate in various activities tailored to their interests and preferences.
Kramers Kottage Family Home is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows our residents easy access to essential services and recreational opportunities nearby.
At Kramers Kottage Family Home, we prioritize the well-being and happiness of each resident. With our comprehensive amenities and care services, we create a warm and inclusive environment where seniors can thrive.
Kramers Kottage Family Home is located at 203702 North Frey Avenue, Marshfield, WI 54449 in Wood County, Wisconsin
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