Harbor View

Pros

• The staff at Harborview Assisted Living treated residents with dignity and respect, providing wonderful care.
• The community offers a variety of engaging activities that enhance the residents' experience.
• Residents enjoy homemade meals, and staff are accommodating with special food requests.
• The environment at Harborview is described as homey and comfortable, fostering a sense of belonging.
• Staff members are attentive to residents' needs and encourage participation in activities like bingo.
• Families feel relieved knowing their loved ones receive necessary care and attention from dedicated staff.
• Tours of the community highlight its clean facilities and inviting atmosphere, leaving a positive impression on visitors.
• Residents develop fond relationships with staff and peers, leading to a happy living experience.

Cons

• The facility is run down and never really clean.
• There is a revolving door of administrators and caregivers, with six administrators in two years.
• The food is awful most days, with only occasional good meals prepared by the part-time cook.
• Residents are not receiving adequate care for their needs.
• A family member with dementia was not getting anything to eat because caregivers failed to bring her to the dining room.
• The Ensign Group prioritizes profit over the well-being of the residents.
• An effective administrator was fired for not admitting or keeping residents that required more care than Harbor View could provide.

Review

Harborview Assisted Living has received a plethora of reviews reflecting a wide range of experiences from residents and their families. One common theme among the positive feedback is the exceptional care provided by the staff, who are frequently commended for their attentiveness, compassion, and dedication to ensuring that residents feel comfortable and valued. For instance, one reviewer expressed profound gratitude for the dignified treatment their father received at Harborview, describing how all staff members—from dining to maintenance—contributed positively to his quality of life during his stay. The care he experienced made a difficult decision slightly easier for his family, reinforcing the idea that Harborview was indeed the right choice.

In addition to outstanding personal care, many reviews highlight the engaging environment fostered by Harborview's staff. Families noted the availability of various activities designed to enrich residents’ lives by encouraging social interaction and cognitive engagement. One reviewer appreciated how well-informed staff were during tours of the facility; they answered questions thoroughly and showcased the community’s offerings positively. This emphasis on community involvement seems essential at Harborview, where activities like bingo are highlighted as favorites among residents.

Several families also commented on the physical environment of Harborview Assisted Living. The facility's cleanliness and homey atmosphere were commonly mentioned positives in many reviews. Spaces such as rooms equipped with small refrigerators provide an added sense of comfort and autonomy for residents. Visitors felt that they could envision their loved ones thriving in such pleasant settings where music plays a role in enhancing day-to-day life—an element that contributes significantly to creating a welcoming ambiance.

Food service stands out as another area where many reviewers find satisfaction. Residents have reported that meals are homemade with flexibility offered concerning dietary preferences—a factor particularly crucial when dealing with older adults who may have additional needs or aversions due to dementia or other health issues. Notably, one family praised staff for ensuring their loved one received meals tailored to her preferences even when she couldn’t communicate them herself, illustrating an attentive approach toward individual resident needs.

However, not all experiences at Harborview have been positive; some reviews indicate dissatisfaction with recent management changes under new ownership by the Ensign Group. Reports include concerns about cleanliness, food quality variability depending on who was cooking on any given day, and a high turnover rate among administrators which contributed to inconsistency in care practices over time. One family recounted alarming moments when their relative—even while showing signs of dementia—neglected basic nutritional needs because caregivers did not adequately assist her during meal times.

Despite these critiques surrounding operational issues post-ownership change, there remain numerous heartfelt endorsements praising individual caregivers within Harborview's ecosystem who genuinely care for residents' wellbeing. Families express deep appreciation for how their loved ones find joy amidst activities and companionship rather than mere existence within institutional walls; this sense of belonging often becomes invaluable as they navigate challenges associated with aging or illness.

Ultimately, perspectives on Harborview reflect both commendable attributes and areas needing improvement—painting an intricate portrait of an assisted living community striving to balance quality care with evolving operational dynamics. These detailed accounts illuminate crucial insights into what various families may encounter while navigating options available in eldercare; hopeful narratives stand alongside cautionary tales about maintaining standards in transitional periods under new management structures.

This part of Manitowoc, Wisconsin offers a variety of amenities that cater to seniors looking for convenience and entertainment. With multiple dining options such as Covered Wagon Restaurant, Timeout Sports Bar & Grill, and Pizza Garden nearby, residents can enjoy a range of cuisines without having to travel far. Additionally, there are several places of worship in the area including Calvary Assembly Of God and Holy Innocents Roman Catholic Church for those seeking spiritual fulfillment. For medical needs, there are reputable physicians like Lakeshore Pediatrics and The Heart Center nearby, as well as pharmacies such as Aurora Pharmacy and Walgreens. The presence of parks like Lincolnshire Park provides opportunities for outdoor recreation and relaxation. Overall, this part of Manitowoc offers a well-rounded community with conveniences that cater to the needs of seniors.

Restaurants

• Covered Wagon Restaurant (0.1 miles)
• Timeout Sports Bar & Grill (1.2 miles)
• Pizza Garden (1.3 miles)
• Subway (1.8 miles)
• The DugOut Bar & Grill (1.9 miles)
• River Wood Estates (2.4 miles)
• Party Pizzazz (2.4 miles)

Places of Worship

• Calvary Assembly Of God (0.7 miles)
• Holy Innocents Roman Catholic Church (2.5 miles)
• St Pauls Catholic Church - Rectory (2.6 miles)
• St Francis of Assisi Parish (3.1 miles)
• First Presbyterian Church (3.2 miles)
• Society Of St. Vincent De Paul - Manitowoc (3.2 miles)
• Lakeshore Unitarian (3.2 miles)

Physicians

• Holy Family Memorial (1.3 miles)
• Lakeshore Pediatrics (1.3 miles)
• HFM Otolaryngology (1.3 miles)
• Benham Surgical Health Care (2.1 miles)
• The Heart Center (2.6 miles)
• Hfm Health Line (2.6 miles)
• Holy Family Memorial - Pacemaker Clinic (2.6 miles)

Parks

• Lincolnshire Park (1.9 miles)
• Manitowoc Park & Recreation (3.4 miles)

Hospitals

• Hfm Sleep Program (2.6 miles)
• Holy Family Memorial (2.6 miles)
• Tammi Gags MPAS, PA-C (2.7 miles)
• Holy Family Memorial (3.1 miles)

Pharmacies

• Aurora Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• HFM Pharmacy (2.9 miles)
• Lakeshore Family Health Shoppe (2.9 miles)
• Shopko Manitowoc (3 miles)
• Meijer Pharmacy (3.2 miles)
• Walmart Pharmacy (3.3 miles)

Theaters

• Dare To Dream Theatre (3 miles)

Cafes

• Dali's Cafe (3.3 miles)
• Jenn's Java (3.4 miles)
• Starbucks (3.4 miles)
• Panera Bread (3.4 miles)