2774 Raritan Road, Fitchburg, WI 53711
For more information about senior living options: (844) 490-3973
The staff care for residents. The staff work hard to care for cognitively impaired residents. Sylvan Crossings provides individualized care for residents. Karen the chef prepares food to order for residents. The environment at Sylvan Crossings is safe, friendly, casual yet professional. The staff are doing their best to address issues like loud TV noise.
The real estate company owners clearly never had a family member here. They keep the facility grossly understaffed and severely undertrained. The director is ineffective despite constantly touting her experience. When it is pointed out that they are not compliant with administrative code, they become passive aggressive. Staff works hard and are not given the tools they need to work with cognitively impaired individuals. The reviewer would not recommend this facility until the company treats staff better and provides incentives to learn and grow in order to care for the residents who worked hard before their brain diseases. There is an issue with loud TV noise at Sylvan Crossings.Two contrasting perspectives emerge about Sylvan Crossings, each rooted in a distinct experience with the same facility. One reviewer paints a stark, troubling picture of governance and care, while another praises individualized attention, nutrition, and a safe, friendly living environment. Taken together, the comments suggest a place where care quality can vary dramatically depending on staffing, leadership, and day-to-day operations.
In the harsher critique, the reviewer blames the owners, described as real estate company executives, for keeping the facility grossly understaffed and undertrained. They point to a ratio of 1?3 staff for 19 residents with cognitive impairment, arguing that such staffing levels are inadequate for providing consistent, attentive care. The critic contends that the director is ineffective, despite frequent claims of extensive experience. When administrators are reminded that the facility isn't compliant with administrative code, the response is described as passive-aggressiveness. According to this account, staff members do their best but are hampered by a lack of tools and support to work effectively with cognitively impaired residents. The result, in their view, is a system that causes harm to everyone except the ownership, with a clear call to reform: treat staff better, offer incentives for professional growth, and thereby improve care for residents who have already endured so much.
That same reviewer emphasizes the moral stake in staff development, noting that incentives to learn and grow are essential to caring for residents who "worked hard before their brain diseases." The underlying message is that investing in staff training and proper staffing isn't just about compliance; it's about honoring residents' histories and providing the level of care they deserve. The tone suggests frustration with a business model that prioritizes cost containment over hands-on, person-centered care, and it leaves the door open for significant improvements if organizational priorities shift.
Counterbalancing this view, another reviewer offers a glowing portrait of Sylvan Crossings in which the facility delivers truly individualized care. The mom receives attention to her diet, with Karen the chef preparing meals to order, signaling a high degree of personalized service. The reviewer describes the environment as safe and friendly, casually professional - an atmosphere that feels welcoming rather thanclinical. This account highlights small but meaningful details, such as tailoring meals to the resident's preferences and needs, which can make a substantial difference in quality of life for someone living with cognitive impairment.
The positive narrative doesn't claim perfection, acknowledging an issue with loud TV noise, but it also notes that the staff are actively addressing the problem. The mom's ongoing satisfaction with living there and her condition - "as well as can be expected" - are framed as indicators of effective daily operations and attentive caregiving. In this view, Sylvan Crossings succeeds when staff are responsive, empowered, and aligned with the resident's needs, creating a sense of safety and routine that supports both dignity and wellbeing.
There is also a practical observation tucked into the second review: the physical location and mailing address. The reviewer mentions that the mom's residence uses a mailing address at 5765 Chapel Valley Road and that there is only one building there, leaving uncertainty about what exists at 5784 Chapel Valley Road, as listed by Google. This note hints at potential confusion about property layout or multiple on-site structures, which can be important for families coordinating visits, deliveries, or services. It underscores how administrative clarity and accurate public-facing information matter as much as, or perhaps more than, individual moments of care.
Taken together, the two reviews depict a facility capable of delivering excellent, person-centered care under the right conditions and with the right leadership. The critical account points to systemic gaps - insufficient staffing, weak administrative oversight, and a punitive or evasive response to compliance concerns - that can undermine residents' well-being. The complementary praise showcases Sylvan Crossings at its best: tailored nutrition, attention to individual preferences, a safe and respectful environment, and staff efforts to resolve issues like noise that can affect daily life. For families evaluating Sylvan Crossings, these perspectives highlight the importance of asking about staffing levels, training opportunities, administrative accountability, and how the facility handles resident-specific needs, so that care quality aligns with the high standards some residents clearly experience.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dane County Regional (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Eubanks Care Homes in Fitchburg, WI is an exceptional assisted living community that offers a wide range of amenities and care services for seniors. The community provides a comfortable and fully furnished environment where residents can enjoy their golden years to the fullest.
Our dining room offers delicious meals prepared by our skilled staff, accommodating special dietary restrictions. Residents can also take advantage of our housekeeping services to ensure their living spaces are always clean and tidy.
Eubanks Care Homes features a beautiful garden and outdoor space where residents can relax, socialize, or simply take in the fresh air. For added convenience, we provide telephone and Wi-Fi/high-speed internet access for staying connected with loved ones or browsing the web.
Our compassionate team is dedicated to providing assistance with activities of daily living, such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure that each resident's specific needs are met. Our staff also specializes in diabetes diet management and medication administration.
Transportation arrangements are made for medical appointments and we provide transportation to doctors' appointments as well. Additionally, we offer move-in coordination services for a seamless transition into our community.
Residents at Eubanks Care Homes can partake in scheduled daily activities that cater to their interests and hobbies. Whether it be social gatherings, educational programs, or recreational outings, there is always something exciting happening here.
Our location in Fitchburg offers proximity to various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters,and hospitals. This enables our residents to easily access the services they need and enjoy recreational activities nearby.
At Eubanks Care Homes, we strive to provide a nurturing environment where seniors can thrive physically and emotionally while receiving personalized care tailored to their unique requirements.
Eubanks Care Homes is located at 2774 Raritan Road, Fitchburg, WI 53711 in Dane County, Wisconsin
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