Walnut Grove At Lake Geneva

Pros

• The staff are friendly and the management is excellent with amazing employees.
• The facility is clean and well maintained.
• The food is healthy, delicious, and well balanced.
• Sage Meadow feels like a second home with staff who truly care.
• Residents enjoy engaging activities and crafts planned for them.
• Staff and management take time to talk to residents and get to know them.
• The environment is peaceful and welcoming.
• The care is compassionate, kind, and attentive to residents' needs.
• The community is friendly, caring, and treats residents like family.

Cons

• They DNR'd him for absolutely no reason.
• They stole $18,000 and lied; when police were called, they kicked them out and kept the money.
• After Sage Meadow took over, the quality of care for my dad went downhill very quickly.
• The staff were rude to both the reviewer and the residents.
• They did nothing to replace lost glasses and dentures, which was inhumane and neglectful for a resident with dementia.
• There were hospital visits due to lack of cleanliness after bathroom visits, dehydration and falls caused by lack of attention.
• One staff member spoke rudely and cruelly to visitors and residents.
• The reviewer would not recommend the facility, citing poor management and poor staff.

Review

Sage Meadow presents itself in many voices as a place that feels like a second home for its residents. A large portion of the testimonials emphasize a warm, welcoming atmosphere where the staff focus on kindness, compassion, and a genuine interest in the people who live there. Families describe staff as friendly, engaging, and easy to talk to, noting that caregivers take time to know residents beyond their medical needs. The environment is repeatedly described as clean, comfortable, and homelike, with residents and their families often mentioning the sense of serenity, steady routines, and a positive, family-like culture that pervades the facility.

Several reviewers highlight the quality of life inside Sage Meadow as a standout feature. The dining experience is frequently praised for nutritious, well-balanced meals that residents seem to enjoy, with comments about healthy, delicious food being served consistently. Activities and social opportunities are described as plentiful and thoughtfully planned, providing residents with chances to participate in crafts, events, and other engaging programs. The view from the residence, the wildlife outside the windows, and the overall peaceful ambiance contribute to a sense that Sage Meadow is more than just a place to live - it's a community where residents can feel grounded and involved.

Families also speak to the emotional and interpersonal aspects of care. For many, staff are described as patient, attentive, and genuinely invested in residents' well-being. Several reviews mention one-on-one attention and a willingness to communicate openly with family members, which helps create a trusting relationship between the care team and loved ones. Narratives of residents flourishing - participating in activities, building connections with caregivers, and feeling secure in a nurturing environment - appear repeatedly, reinforcing the impression that Sage Meadow can function as a supportive and dependable home base for seniors.

Yet the picture is not uniformly rosy. A set of more troubling accounts reveals concerns about quality of care following a change in ownership. One review explicitly contrasts Sage Meadow with its predecessor, Artisan, noting that after the takeover, the standard of care deteriorated markedly. The account describes neglect in basic tasks, dehydration, lapses in cleanliness, and an overall sense that residents were not attended to with the diligence they previously experienced. The reviewer portrays rude behavior from staff toward both residents and visitors and expresses a strong sense of disappointment at the shift in tone and accountability after the transition.

There are also sharp, specific accusations that undermine confidence in the facility's operations. One account alleges that a resident's substantial cash loss occurred, followed by accusations of theft, police involvement, and removal from the premises. Another family member recounts instances of missed or neglected needs, including a lack of help with glasses or dentures and a perception of neglect toward a person with dementia. Several reviews describe management or staff as unprofessional or unsympathetic, with comments about rudeness and a general inability to provide consistent, respectful care.

Against these concerns, there are voices that stress ongoing appreciation and loyalty to Sage Meadow. While some families feel strongly that the facility failed to meet expectations at times, others continue to praise the environment, the warmth of the community, and the visible care that many staff members provide daily. In several accounts, residents are described as thriving, feeling welcomed, and enjoying a sense of belonging within a well-kept, aesthetically pleasing setting. These perspectives reflect a complex picture: Sage Meadow is valued by many for its strengths - cleanliness, engaging activities, tasty meals, and compassionate staff - while also facing serious criticisms from others who experienced significant lapses in care and treatment.

Overall, Sage Meadow comes across as a place with genuine positives - an inviting atmosphere, attentive and often compassionate caregivers, and an emphasis on community and routine that many residents and families appreciate deeply. At the same time, the collection of reviews signals important cautions about consistency in care, management responsiveness, and safeguarding residents' dignity and basic needs, especially in times of transition or crisis. For families evaluating Sage Meadow, the tenor of these reviews suggests that while many people find a true sense of home and security there, experiences can vary markedly, and it may be wise to directly observe daily routines, meet the caregiving staff, and discuss policies and incident handling with management to form a complete picture.

This part of Lake Geneva, Wisconsin, offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies in close proximity, accessing medications and healthcare products is convenient. Additionally, there are reputable physicians and hospitals nearby for medical care. For leisure activities, there are cafes for socializing, theaters for entertainment, and restaurants offering diverse dining options. Parks provide opportunities for outdoor recreation and relaxation. The reliable transportation options, such as Burlington Municipal Airport, ensure easy access to travel. Overall, this area provides a well-rounded environment for senior living with its healthcare facilities, recreational opportunities, and convenient services.

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.9 miles)
• McCullough's Prescriptions & Gifts (1.8 miles)
• TCGRx | Pharmacy Workflow Solutions (5.7 miles)
• Aurora Pharmacy (6.7 miles)
• Aurora Pharmacy (8.1 miles)
• Pharmacy Station (8.5 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (1.7 miles)
• Avant Bicycle & Cafe (1.9 miles)
• Daddy Maxwell's Diner & Cafe (7.3 miles)
• Steamers Coffee (7.3 miles)
• The Coffee House at Chestnut & Pine (8.6 miles)
• Coffee Mill By The Water (9.4 miles)

Physicians

• Mercy Lake Geneva Medical Center (0.8 miles)
• Aud Hearing (0.9 miles)
• Wagner Paul F MD Sc (0.9 miles)
• Hart Hearing Care Centers (1.3 miles)
• Aurora Health Center (1.3 miles)
• Copeland Raymond R DDS (1.3 miles)
• Lake Geneva Oral & Maxillofacial Surgery (1.8 miles)

Hospitals

• Carriage Healthcare Companies (1.3 miles)
• Aurora Lakeland Medical Center (6.7 miles)
• Mercy Heart and Vascular System (7.1 miles)
• Mercy Birthing Center (7.1 miles)
• Mercy Plastic Surgery Center (7.1 miles)
• Mercy Walworth Hospital and Medical Center (7.1 miles)
• Memorial Hospital of Burlington (8 miles)

Places of Worship

• St Francis De Sales Church (1.3 miles)
• Burlington United Methodist Church (7.3 miles)
• Norman B Barr camp (7.4 miles)

Theaters

• Emagine Geneva Lakes (1.4 miles)

Restaurants

• Culver's (1.5 miles)
• McDonald's (1.6 miles)
• Burger King (1.6 miles)
• Next Door Pub (1.7 miles)
• Baker House (1.7 miles)
• Sabai Sabai Thai Cuisine (1.8 miles)
• Gino's East (1.8 miles)

Parks

• Flat Iron Park (1.8 miles)
• Edgewater Park (7.2 miles)
• Kishwauketoe Nature Conservancy (7.3 miles)
• Bushnell Park (8.9 miles)
• Elkhorn Sunset Park (9.4 miles)

Transportation

• Burlington Municipal Airport (BUU) (8.4 miles)