Information last verified:
1051 Shorewood Drive, Lacrosse, WI 54601
For more information about senior living options: (844) 490-3973
The reviewer thanked the Financial Department. They were always very helpful and professional. They directed the reviewer to the right place to pay a past-due bill and helped find the right people to assist. The reviewer felt blessed by all their help. The reviewer found them to be highly attentive and helpful. The service workers were friendly.
They do not return phone calls. They were worried because they could not contact their friend after the call was cut off. They claimed the social workers protected the abuser, twisted facts, and tried to delete abuse evidence. They lied about filing a police report of abuse. They claimed the hospital's actions were controlled by money and relationships. They claim that bad reviews are erased to hide corruption.Ccls - Shorewood in Lacrosse, WI is best suited for seniors who need help navigating finances and who want straightforward, approachable service, with affordability front and center. The community shows a practical, budget-conscious approach where the financial department can steer residents toward payment plans, resources, and the right channels to resolve past-due bills. For families prioritizing cost relief and clear, non-nonsense administrative support, this is a place that can deliver tangible value. Those seeking flawless communication, flawless safety oversight, or impeccably consistent staff responsiveness should consider alternatives before committing, because the experience here is distinctly mixed.
On the upside, the financial department emerges as a genuine strength. Reviewers repeatedly describe professionalism, timely guidance, and a knack for connecting residents with the right programs to handle financial strain. When a bill becomes unmanageable, staff members are praised for directing families to the right points of contact and for enabling practical routes to stay afloat. There are accounts of frontline workers being friendly and approachable, contributing to a service vibe that feels down-to-earth and helpful in the moment. For households where billing complications are a major stressor, these touches translate into real, practical relief.
Yet communication gaps loom large and undermine the overall experience. A recurring refrain is that calls go unreturned and updates about care or concerns do not appear with expected consistency. For families monitoring a loved one’s wellbeing, delayed or missing information can heighten anxiety and make it difficult to assess safety, responsiveness, or day-to-day progress. This isn’t a minor nuisance; it’s a fundamental issue that affects decision-makers’ confidence in the care environment. Complicating matters are highly troubling, though unverified in this context, accusations about staff conduct and about how complaints or abuse reports are handled, which fuel a risky perception of governance and accountability.
These positives and negatives create a delicate balance. The reliable, resourceful financial guidance can offset a portion of the ongoing cost burden, but it does not resolve the core concern about trust, transparency, and dependable communication. In practical terms, the decision hinges on what matters most: if affordability and resource navigation are non-negotiable, the pros provide meaningful support. If, however, a consistent, proactive communication framework and rigorous safeguarding of residents’ interests are paramount, the cons are too significant to ignore. The payoff from the financial team fades if information flow remains inconsistent or if governance questions persist.
Alternatives deserve strong consideration for families who prize reliability and clear processes. Look for communities with documented, timely communication protocols, transparent incident reporting, and staff stability that supports continuity of care. Tour facilities with a concrete plan for how updates are delivered, how concerns are escalated, and how residents’ safety is monitored on a daily basis. If cost remains a critical factor, probe how other residents have experienced budgeting help and whether those services truly integrate with everyday care, not just with bill-paying tasks.
In sum, Ccls - Shorewood presents a pragmatic option for budget-sensitive families capable of tolerating uneven communication in exchange for solid financial guidance and approachable service. The strongest asset, assistance with bills and access to resources, offers real, tangible value. The most significant drawbacks, unreliable responsiveness and governance questions, can undermine every other strength and erode trust over time. For families where safety, transparency, and consistent communication are non-negotiables, exploring alternatives with clearer accountability is strongly advised. If pursuing this option, insist on a candid, documented plan for communication, incident handling, and staff continuity before committing to a long-term arrangement.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
La Crosse Municipal (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ccls - Shorewood in Lacrosse, WI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a spacious dining room where residents can enjoy delicious meals prepared by our expert culinary team. Each apartment is fully furnished, providing a comfortable and cozy living space for our residents.
Ccls - Shorewood also features a beautiful garden where residents can relax and enjoy the outdoors. In addition, our housekeeping services ensure that each apartment is kept clean and tidy at all times. Our move-in coordination services make the transition to our community seamless and stress-free for our residents.
For those who require assistance with their daily activities, our dedicated caregivers are always available to provide support. From bathing and dressing to transfers and medication management, we strive to meet the individual needs of each resident. We also coordinate with healthcare providers to ensure that proper medical care is provided.
At Ccls - Shorewood, we understand the importance of maintaining a healthy lifestyle. Our staff is trained in diabetes diet management and can cater to special dietary restrictions if needed. Meals are carefully prepared and served to ensure that residents receive proper nutrition.
Transportation arrangement for medical appointments is provided, ensuring that residents can easily access necessary healthcare services. Additionally, there are plenty of nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity to the community.
To promote socialization and engagement, we offer scheduled daily activities for our residents to participate in. These activities cater to various interests and preferences to ensure a fulfilling experience for everyone.
Overall, Ccls - Shorewood in Lacrosse, WI provides a welcoming and vibrant assisted living community where seniors can enjoy a comfortable lifestyle while receiving the utmost care and support they deserve.
Ccls - Shorewood is located at 1051 Shorewood Drive, Lacrosse, WI 54601 in La Crosse County, Wisconsin
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