Ccls - Shorewood

1051 Shorewood Drive, Lacrosse, WI 54601

For more information about senior living options: (844) 490-3973

3 from 11 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
2
1 stars
4

Assisted Living

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    Overall Review of Ccls - Shorewood

    Pros

    • pro They were always very helpful and professional.
    • pro They directed the reviewer to the right place to pay a past-due bill.
    • pro They helped the reviewer find the right people to assist with their bills.
    • pro The reviewer felt blessed by their help.
    • pro The reviewer was very glad they called there and found the staff to be highly attentive and helpful.
    • pro The service workers were friendly.

    Cons

    • pro They do not return phone calls.
    • pro The social workers Kiley and Elizabeth are accused of protecting the abuser and wealthy interests.
    • pro Elizabeth allegedly gave perjury testimony that conflicts with videos, photos, hospital reports, and police reports.
    • pro The two girls twisted the facts and even tried to delete the abuse evidence to help the abuser.
    • pro They lied about filing the police report of abuse and never did.
    • pro The hospital staff allegedly tried to help, but the issue was controlled by money and strong relationships.
    • pro There is corruption and perjury attributed to the leadership.
    • pro Reviews disappeared and attempts were made to erase negative feedback.
    • pro DHS reviews are hard to find and seem separated from other corrupted officials.

    Review

    The collection of reviews presents a striking contrast between practical help and bitter accusations, painting a picture of an organization that some people rely on for concrete assistance while others question its integrity and responsiveness. Across the comments, there are repeated nods to helpfulness in navigating financial worries, especially when it comes to managing overdue bills. One reviewer specifically thanks the financial department for its professionalism and for directing them to the right resources to address an unpaid Excel bill, noting that the staff helped locate people and programs that could provide relief. The sentiment here is one of gratitude for guidance and relief found through the department's intervention, with a sense of being blessed by the assistance received.

    Yet alongside that appreciation lies a thread of frustration about communication and follow-through. Several entries note that while there is some praise for the department's competence, there are also complaints that calls were not returned and that timely follow-up could be lacking. This tension - between effective direction to the right resources and the frustration of not getting responses when needed - appears repeatedly, suggesting that experiences with responsiveness can be highly variable. The same service environment is described in almost contradictory terms: some people feel helped and supported, while others feel ignored and frustrated by poor communication.

    Amid the more mixed or cautious reviews, a subset of comments takes a sharply negative turn, directed at individuals claimed to be in social work roles. A particular voice circulating in the reviews accuses two social workers, named Kiley and Elizabeth, of acting to shield an abuser and uphold moneyed or influential relationships. The allegations go further, describing perjury, conflict with various forms of evidence (videos, photos, hospital and police reports), and efforts to pressure or coerce the reviewer into deleting evidence of abuse. This portion of the feedback frames the workers as protective of powerful interests and as engaged in complicated, supposedly deceptive behavior that undermines victims. The reviewer insists that the overall system is influenced by money and connections, implying organized effort to quash complaints and erase negative information.

    This charge of corruption is reinforced by references to police and hospital interactions, with the reviewer claiming that law enforcement was aware of the alleged manipulation but that outcomes were influenced by external funds and relationships. The narrative includes a sense of ongoing retaliation or suppression, with claims that complaints were dismissed or not acted upon, and that negative reviews or critical information were removed from public view. The language used is strong and accusatory, painting a picture of a systemic problem that goes beyond individual missteps and into a broader pattern of cover-up and influence.

    Interwoven with these heavy accusations are more ordinary, everyday assessments of service quality. Some reviewers echo a more positive sentiment, noting that they were glad they reached out and that the people on the ground were attentive and helpful in the moment. A separate line of feedback speaks to friendliness in service provision, describing service workers as approachable and professional in their conduct. This juxtaposition - praise for helpful assistance and warmth alongside allegations of manipulation and corruption - creates a layered portrait of a complex agency, where the same organization can evoke gratitude in one instance and deep mistrust in another.

    Taken together, the reviews reveal a landscape of highly divided experiences. There are clear stories of practical support that eased financial stress, with staff guiding people toward resources and offering empathetic, professional help. Conversely, there are loud, specific accusations of misconduct, deception, and systemic bias aimed at protecting powerful interests rather than victims. The tension between these two impulses - effective problem-solving on a day-to-day level and allegations of deeper integrity failures - suggests that individuals seeking help from this organization may encounter a wide range of outcomes depending on the particular staff members involved, the nature of their case, and the avenues through which they seek support.

    If you or someone you know is navigating a situation that involves safety, abuse, or potential wrongdoing, it is important to pursue reliable, direct channels for help. While many reviewers speak positively about the accessibility and competence of financial and service staff, the strongly worded accusations in other reviews raise legitimate concerns about oversight, accountability, and transparency. In any case, reaching out to trusted authorities, documenting interactions, and seeking second opinions can be prudent steps when faced with both helpful experiences and serious allegations within the same organization.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • La Crosse Municipal (7 miles away) La Crosse Municipal (7 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ccls - Shorewood in Lacrosse, WI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a spacious dining room where residents can enjoy delicious meals prepared by our expert culinary team. Each apartment is fully furnished, providing a comfortable and cozy living space for our residents.

    Ccls - Shorewood also features a beautiful garden where residents can relax and enjoy the outdoors. In addition, our housekeeping services ensure that each apartment is kept clean and tidy at all times. Our move-in coordination services make the transition to our community seamless and stress-free for our residents.

    For those who require assistance with their daily activities, our dedicated caregivers are always available to provide support. From bathing and dressing to transfers and medication management, we strive to meet the individual needs of each resident. We also coordinate with healthcare providers to ensure that proper medical care is provided.

    At Ccls - Shorewood, we understand the importance of maintaining a healthy lifestyle. Our staff is trained in diabetes diet management and can cater to special dietary restrictions if needed. Meals are carefully prepared and served to ensure that residents receive proper nutrition.

    Transportation arrangement for medical appointments is provided, ensuring that residents can easily access necessary healthcare services. Additionally, there are plenty of nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity to the community.

    To promote socialization and engagement, we offer scheduled daily activities for our residents to participate in. These activities cater to various interests and preferences to ensure a fulfilling experience for everyone.

    Overall, Ccls - Shorewood in Lacrosse, WI provides a welcoming and vibrant assisted living community where seniors can enjoy a comfortable lifestyle while receiving the utmost care and support they deserve.

    Nearby Places of Interest

    Restaurants

    • Schmidty's (0.3 miles)
    • McDonald's (0.7 miles)
    • JavaVino (0.9 miles)
    • Hungry Peddler (1 miles)
    • Wendy's (1.4 miles)
    • Arterial Tavern (1.5 miles)
    • The Barrel Inn Bar & Grill (1.6 miles)

    Pharmacies

    • Gundersen Pharmacy La Crosse (Degen Berglund) (0.6 miles)
    • Degen Berglund Medical Equipment (0.6 miles)
    • Uvanta Pharmacy (1 miles)
    • Walgreens (1.1 miles)
    • Prescription Center (1.6 miles)
    • Walgreens (1.9 miles)
    • Gundersen Pharmacy La Crosse East Building (2 miles)

    Places of Worship

    • Mary Mother of the Church (0.9 miles)
    • Blessed Sacrament Catholic Church (1.7 miles)
    • English Lutheran Church Elca (2 miles)

    Theaters

    • Marcus La Crosse Cinema (0.9 miles)

    Parks

    • Pammel Creek Park (1 miles)
    • Grandad Bluff (1.6 miles)
    • Weigent Park (1.8 miles)
    • Hixon Forest Park (2.2 miles)
    • Houska Park (2.6 miles)
    • Riverside Park (3 miles)
    • Copeland Park (3.9 miles)

    Physicians

    • Vandyke David Mdsc (1.3 miles)
    • Mayo Clinic (1.6 miles)
    • M Kathleen Christian MD (1.8 miles)
    • Emergency & Urgent Care Center La (1.9 miles)
    • Mayo Clinic Health System - Cardiology (1.9 miles)
    • Gundersen Health System: Plastic Surgery Center (1.9 miles)
    • Gundersen Lutheran - Gordon L Johnson MD (1.9 miles)

    Hospitals

    • Gundersen Lutheran Hospital (1.9 miles)
    • Gundersen Health System- Dental Specialties (1.9 miles)
    • Gundersen Health System- Hospice (1.9 miles)
    • Gundersen Health System Eye Care (1.9 miles)
    • Lutheran Hospital-La Crosse (2 miles)
    • Gundersen Lutheran Medical Center (2 miles)
    • Gundersen Health System - Labor & Delivery (2 miles)

    Cafes

    • Greengrass Cafe (1.9 miles)
    • Moka (2.2 miles)
    • Moka (2.3 miles)
    • Grounded Specialty Coffee (2.7 miles)
    • Pearl Ice Cream Parlor (2.8 miles)

    Transportation

    • Amtrak (3.6 miles)

    Frequently Asked Questions

    Where is Ccls - Shorewood?

    Nearby Communities

    Related Resources

    • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

      Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.


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