1015 Crestview Drive, Hudson, WI 54016
For more information about senior living options: (844) 490-3973
Hometown Senior Living Crest View offers a private room at a monthly cost of $8,850, which is significantly higher than the average rates in both St. Croix County and the broader state of Wisconsin. In comparison, the typical monthly cost in St. Croix County is approximately $5,875, while the state average stands at around $4,339. This disparity may reflect the premium services and amenities that Hometown Senior Living Crest View provides to its residents, including personalized care and supportive community features that cater specifically to seniors' needs. Families considering this option should weigh these higher costs against the potential benefits of enhanced quality of life and care for their loved ones.
| Floor plans | Hometown Senior Living Crest View | St. Croix County | Wisconsin |
|---|---|---|---|
| Private | $8,850 | $5,875 | $4,339 |
A cluster of reviews paints a troubling and highly polarized picture of this facility. One account comes across as an urgent warning from a frustrated family member who insists that their loved one should never live there. The reviewer describes staff as "hardly trained," with a phone that rarely answers and a complete lack of activities, outings, or even the facility's transportation for those who need it. They allege a troubling pattern of billing that tries to charge for necessary appointments that should have been covered by the facility's own care, and they recount a day-to-day life that feels neglected. The reviewer specifically recalls their mother not being cared for properly, noting that daily care included a failure to keep her clean and that she went more than ten days without a shower. They express a strong conviction that the house needs to close and point to multiple county and state visits, including a single inspection that yielded five violations, with no apparent resolution or improvement. The overall tone is blunt: this place, in their view, warrants far more than a negative impression.
That same review continues to emphasize a broader culture of neglect, focusing on daily routines that should be basic but were reportedly ignored. The writer describes ongoing cleanliness issues and a sense that daily cares were not being carried out with the attention a vulnerable resident requires. The imagery conveyed is one of an institution failing to meet essential needs, with the implication that the facility's problems extend beyond an isolated incident to a systemic pattern that has persisted over a year and a half, enough to attract formal violations and ongoing scrutiny from authorities. The emotional weight of the account rests on a personal bond with the mother, making the claims of neglect feel particularly pointed and painful for the family involved.
In marked contrast to that negative account, another review recounts a distinctly different experience for the reviewer's mother-in-law, who was there for hospice care. In this narrative, the team is described as warm and caring, delivering medical care that is attentive and of high quality without ever feeling cold or clinical. Medical inquiries are said to be addressed immediately, with prompt communication from doctors and nurses. The staff are portrayed as compassionate and gentle not only toward the patient but toward the entire family as they navigated the final days together. The environment is depicted as generous and welcoming, with the facility providing food and beverages for the family and giving them space to pray and discuss plans. What stands out in this account is the sense that the experience felt personal and humane, likened to being in a caring friend's home rather than an impersonal institution. The reviewer even describes the place as more of a ministry than a business venture, expressing sincere gratitude for the kindness, compassion, and medical guidance they received.
Further elaboration on the hospice experience reinforces the sense of a homey, supportive atmosphere. The environment is portrayed as one where family members are welcomed and comforted, where practical medical care is paired with emotional and spiritual support, and where the staff's approach helps families feel understood during a deeply challenging time. The emphasis is on medical attentiveness paired with tenderness and a sense that the care provided goes beyond routine procedures to address the humanity of the patient and the needs of those who love her. This account casts the facility in a glow of warmth and partnership, highlighting how the care system can feel aspirationally compassionate, almost like a service provided by trusted friends rather than by a formal institution.
A separate voice adds a sharply skeptical note about the overall positivity surrounding the facility. The reviewer points out that there appear to be only two good reviews, one linked to the owners by surname and the other allegedly posted under a real name that the reviewer disputes as legitimate. This critique frames the positive feedback as potentially biased or inauthentic, arguing that after dealing with the center in real life, the reviewer would not entrust even their pet to their care. The overarching claim is that the operation is run for profit and that dishonesty accompanies the praise, casting doubt on the reliability of the favorable accounts and suggesting a broader pattern of misconduct or misrepresentation in how the facility is perceived online.
Taken together, these accounts present a landscape of stark contrasts. On one end lies a deathly serious warning about neglect, inadequate staffing, poor responsiveness, and troubling billing practices, backed by vivid descriptions of inadequate daily care and repeated regulatory violations. On the other end sits a deeply positive testimonial about hospice care, characterized by warmth, exceptional medical attention, and a familial, almost sacred atmosphere that makes the space feel like a comforting home. Against this backdrop, a final review challenges the credibility of the favorable voices, insinuating possible ownership bias and profit-driven motives behind the glowing remarks. For families evaluating care, the divergent experiences underscore the importance of looking beyond a single source, seeking firsthand impressions, and considering the specific programs and staff involved. The facility's reputation appears to be built on competing narratives - one of neglect and danger for a vulnerable loved one, and another of compassionate, attentive, life-affirming care in a hospice setting - leaving prospective residents and their families to weigh the testimonies carefully.
Hometown Senior Living Crest View in Hudson, WI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of our residents. Our residents can enjoy various activities right at our facility, including devotional services and engaging on-site activities.
We understand the importance of maintaining independence and privacy, which is why we offer private accommodations with bath tubs for our residents. Our indoor and outdoor common areas provide ample space for socialization, relaxation, and enjoyment of the beautiful surroundings.
For those who require specialized care, we offer diabetic care, high acuity care, and incontinence care to ensure that every individual's unique needs are met. Our dedicated staff is trained to provide top-notch care and assistance at all times.
Healthy and delicious meals are provided for our residents, with options available for vegetarians. We believe that dining should not only be nutritious but also enjoyable.
To keep our residents engaged and entertained, we organize various activities on-site as well as devotional activities for spiritual enrichment. In addition to the activities within our community, there are also several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals conveniently located near our facility.
At Hometown Senior Living Crest View in Hudson, WI, we strive to create an inclusive and vibrant community where seniors can thrive in a comfortable and supportive environment.
Hometown Senior Living Crest View offers a private room at a monthly cost of $8,850, which is significantly higher than the average rates in both St. Croix County and the broader state of Wisconsin. In comparison, the typical monthly cost in St. Croix County is approximately $5,875, while the state average stands at around $4,339. This disparity may reflect the premium services and amenities that Hometown Senior Living Crest View provides to its residents, including personalized care and supportive community features that cater specifically to seniors' needs. Families considering this option should weigh these higher costs against the potential benefits of enhanced quality of life and care for their loved ones.
Hometown Senior Living Crest View is located at 1015 Crestview Drive, Hudson, WI 54016 in St. Croix County, Wisconsin
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