289 East Street Joseph Street, Green Bay, WI 54301
For more information about senior living options: (866) 208-4318
Overall Review of Bishop’s Court
Pros
The staff at Bishop's Court are amazing in assisting families with moving their parents into the facility.- Residents enjoy visiting with others, and the environment is pleasant.
- The meals are loved by residents, and family members can join them.
- The apartments are nice, spacious, and quiet.
- The facility is an excellent place to live and work, and it feels welcoming.
- The staff are caring and friendly, with strong teamwork that supports residents.
Cons
The reviewers describe it as one of the worst experiences they have ever had, alleging neglect of their loved one that should have been reported to the police. - They report their father-in-law needed help with bathroom use on many nights and waited 2–4 hours for assistance.
- They claim the facility said they fired the staff member, but they believe they were lied to and that such firings are not normal for them.
- They state that every night the phones were never on, and no employee could be reached to check on their loved one.
- They feel the apologies were insincere and that nothing ever changed, and they would not recommend the facility to others.
- They warn that memory care is not well run, with no real care for residents and even accusations of starving residents to death if they don’t know how to eat.
- They claim the current memory care staff is not very good.
Review
Bishop’s Court in Green Bay is best suited for seniors who want a hands-on, social-minded assisted living experience with pleasant apartment living and reliable daily routines. Families seeking a warm, resident-focused environment where staff are consistently described as courteous and supportive will find value here. The community tends to appeal to those who prize home-style meals, quiet, private living spaces, and abundant opportunities to connect with others through activities and visits from staff. It is especially appropriate for seniors who don’t require round-the-clock medical nursing and who rely on steady companionship, predictable schedules, and convenient access for family involvement.
Those who may want to consider alternatives are primarily residents with higher-level memory care needs or those who require more intensive 24/7 medical oversight. Several reviews raise red flags about memory care operations, and a subset of families expresses concern about neglect or insufficient response to urgent needs. Prospective residents who depend on consistent, fast nurse or caregiver intervention, reliable call systems, and stringent safety oversight should scrutinize Bishop’s Court more closely or compare it with facilities that have stronger, demonstrable memory-care protocols and better assurances of accountability.
The strongest positives at Bishop’s Court are clear: a compassionate, customer-focused staff; welcoming help with transitions, including move-ins and tours; ongoing support for families as they navigate care options; and a dining and activities program that residents and their visitors consistently praise. Several reviewers emphasize home-cooked meals, privacy within spacious apartments, and a quiet, comfortable living environment. The social calendar and day-to-day engagement appear to be meaningful drivers of satisfaction for many residents, underscoring a community that prides itself on warmth, accessibility, and a sense of community.
On the downside, the most serious concerns center on care reliability and communication. Some families report prolonged delays for everyday assistance, especially for help with bathroom needs, and trouble reaching staff by phone, which deeply undercuts confidence in safety and responsiveness. There are troubling claims around staff conduct and accountability, including disclosures that positions were terminated but with questions about whether issues were truly resolved. More pointedly, memory care is described by some as under-managed, with accusations of inadequate support and even neglect in critical moments. These experiences illustrate a real risk that cannot be dismissed, particularly for residents with memory impairment or high medical dependency.
Any decision should weigh the evident strengths against the stated risks with care. For families prioritizing social engagement, tasteful dining, private living spaces, and a visible, caring staff, Bishop’s Court offers a compelling package that can meaningfully improve quality of life and peace of mind. However, for families whose loved one demands consistent, high-touch nursing oversight, rapid response to crises, or robust memory-care safeguards, alternatives with stronger clinical staffing models and validated safety records may be more appropriate. Prospective residents are advised to conduct thorough, in-person assessments, ask to observe call-light responsiveness at various hours, review staffing schedules, request direct statements about memory-care protocols, and speak candidly with current residents and families about their experiences before deciding.
69 resident community capacity
Assisted Living
Memory Care
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Austin Straubel International (5 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Comprehensive Guide to VA Nursing Homes: A Crucial Long-Term Care Resource for Veterans
Estimating the Expenses of At-Home Dementia Care: A Detailed Exploration
Comprehensive Insights on the Late Stages of Dementia: What to Expect and How to Provide Care
