1901 Libal Street, Green Bay, WI 54301
For more information about senior living options: (844) 490-3973
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Across a broad set of reflections from families and guardians, the facility region around Allouez presents itself as a place with real strengths in daily care and a welcoming environment, tempered by concerns about policy choices and the financial side of running a memory care operation. Several reviewers emphasize that the care teams - especially the direct management and front-line caregivers - provide warm, patient, and attentive support. They describe the campus as beautiful, with recent renovations and updates that demonstrate a commitment to improving both the interior and exterior spaces. Food is repeatedly praised as high quality, with many noting that meals remain a bright spot even as other changes occur. Overall, there's a clear sense that this is a place many families would be comfortable calling home for their loved ones, especially given the compassion shown by staff.
The memory care units, in particular, stand out for the tenderness and consistency families observe. One reviewer with a husband in memory care highlights how well he is treated by staff who are described as kind and patient, handling the everyday challenges of memory impairment with care and empathy. Another note emphasizes that memory care residents are treated as family, a recurring theme that suggests staff go beyond routine tasks to provide relationship-based care. This sense of warmth is echoed by those who observe that while dementia and memory challenges can make care complicated, the caregivers remain composed, approachable, and dedicated to preserving dignity and comfort for residents.
Yet there are significant concerns voiced about recent management and policy decisions, with one particularly pointed critique focusing on a roommate policy tied to Medicaid. A reviewer recounts that their mother-in-law, who needed memory care, was told she would have to share a room because she relied on Medicaid - despite medical professionals and the former facility advising that a single room would be more appropriate and beneficial given paranoia and anxiety. The reviewer frames this as a profit-driven policy that disadvantages poorer residents and asserts that dementia patients should not be forced into shared accommodations when single rooms would better support their mental health and comfort. This critique underscores a broader anxiety about how financial models may influence the lived experience and well-being of memory care residents.
There is also a spectrum of optimism about positive changes under new leadership. Several reviews describe Allouez Senior Living and the surrounding community as welcoming and supportive, with teams going above and beyond in their service. Improvements to the building and ongoing renovations are highlighted, with a sense that Frontida's approach includes listening to the voices of both residents and staff. The sentiment across these comments is that the facility is moving in a constructive direction, with care and compassionate service seen as ongoing priorities and a clear commitment to making residents feel at home inside a refreshed and more communicative environment.
At the same time, commentator accounts about Frontida's impact on pricing and care arrangements introduce a sober sense of caution. A long-form review recounts a dramatic increase in monthly rates following Frontida's takeover, alongside demands for significant additional hourly charges for one-on-one care that the reviewer contends are not actually provided. Allegations include that nursing assessments were performed without meeting the resident, and that records were falsified to portray negative behaviors without specifics or dates. There are further charges that funds were withdrawn from a family account without prior authorization, coupled with accusations of misalignment between what the company documented and what families actually saw. The reviewer describes a breakdown in communication at all levels, including a perceived silencing of feedback through social media blocking. They express a belief that the model aims to push families toward private care arrangements, with the implication that the company's financial practices ultimately trump direct, hands-on care. This account ends with relocation and a strong conviction that the costs did not reflect genuine care needs.
Other voices reflect a more mixed or cautionary stance about management and care quality. Some families report experiences they characterize as poor or insufficient, with concerns about wound care, hygiene, or overall attentiveness that led them to question the quality of care. A few testimonials use highly critical language - calling for shutdown, or urging families to seek alternatives - while still acknowledging that the same facility can produce positive experiences for other residents or family members in different circumstances. Yet there are also affirmations of strong care partnerships, noting positive interactions with staff who showed genuine compassion, and reminders that personal experiences can vary widely from resident to resident and shift to shift.
In the mosaic of perspectives, it's clear that the facility embodies both exceptional care and real tensions. The strongest positives center on compassionate, patient staff who treat memory care residents with dignity, the beauty and liveliness of the physical environment, and lively activity programs and dining experiences that residents and families appreciate. The most pressing concerns revolve around policy decisions perceived to be financially driven, contentious changes under new ownership, and disputes over care plans and billing practices that some families feel were not transparent or aligned with the actual needs of their loved ones. For families evaluating this community, the clear takeaway is to engage directly: tour the spaces, speak candidly with caregivers and management, review current pricing and care plans, and ask pointed questions about room assignments, care hours, and how care decisions are documented and communicated.
Ultimately, these reviews paint a portrait of a facility that holds substantial promise and demonstrated care, while also inviting scrutiny of governance, pricing, and how policies affect the daily lives and emotional well-being of residents. The human stories - both uplifting and troubling - underscore the importance of ongoing dialogue between families and the care team, especially in the evolving landscape of memory care. Prospective residents and their loved ones are encouraged to visit, observe care delivery, and seek clarity on policies and financial arrangements to ensure alignment with their expectations and needs.
Allouez Parkside Village 1 is a premier assisted living community located in Green Bay, WI. With a focus on providing skilled nursing care, our facility offers a range of services and amenities to ensure the comfort and well-being of our residents.
Our spacious apartments are fully furnished with private bathrooms and air-conditioning for ultimate comfort. Residents can enjoy their favorite shows on cable or satellite TV in the privacy of their own rooms. Our community-operated transportation service arranges trips to nearby destinations, including doctors' appointments.
We prioritize the mental wellness of our residents by offering a variety of activities and amenities. Our fitness room helps seniors stay active, while the gaming room provides entertainment options for socializing with fellow residents. Devotional services off-site cater to spiritual needs, while the small library offers a quiet space for reading and relaxation.
Our dining options are top-notch, with restaurant-style meals served in our elegant dining room. We accommodate special dietary restrictions such as diabetes diets, ensuring that every resident receives personalized care. Additionally, we offer assistance with meal preparation and service.
At Allouez Parkside Village 1, we pride ourselves on providing exceptional care services to meet the individual needs of each resident. Our compassionate staff is available 24/7 to provide assistance with activities of daily living, bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications in a timely manner.
Our location boasts several amenities nearby for the convenience and enjoyment of our residents. Four cafes offer opportunities for socializing and enjoying delicious beverages. Two parks provide serene spaces for outdoor activities and relaxation. Eleven pharmacies ensure easy access to medications, while 40 physicians are conveniently located nearby for medical appointments. A diverse selection of 36 restaurants caters to different culinary preferences, guaranteeing delicious dining experiences. Lastly, seven hospitals nearby provide peace of mind regarding healthcare accessibility.
Allouez Parkside Village 1 strives to create an inclusive and vibrant community where residents feel valued and supported. With our range of care services, amenities, and nearby attractions, we offer a comfortable and enriching environment for seniors to thrive.
Allouez Parkside Village 1 - CBRF offers Studio apartments.
Allouez Parkside Village 1 - CBRF is located at 1901 Libal Street, Green Bay, WI 54301 in Brown County, Wisconsin
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