New Care Family Services Grafton House

1032 1 Street Avenue, Grafton, WI 53024

For more information about senior living options: (844) 490-3973

4.4 from 5 reviews
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Assisted Living Board and Care Home Memory Care

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    Overall Review of New Care Family Services Grafton House

    Pros

    • pro The management, schedulers, and drivers at Interfaith Caregivers-Ozaukee are absolutely awesome.
    • pro The staff are kind, caring, accommodating, and very professional.
    • pro Their transport vehicles are always in top-notch condition.
    • pro The volunteers donate their time for the sole benefit of clients.
    • pro The people at Interfaith represent the best of public service.
    • pro Interfaith is a great resource for medical assistance devices.

    Cons

    • pro They have been overwhelmed and no longer are courteous or easy to reach in a time of need.
    • pro Communication with clients is very bad.
    • pro They are saddened to see how this organization has changed.

    Review

    Interfaith Caregivers-Ozaukee emerges from the collective voices as a standout organization with a clear mission and a strong team behind it. The management, schedulers, and drivers are described as ABSOLUTLY AWESOME, a bold testament to the pride people take in their work and the level of service they strive to provide. Across multiple encounters, the impression is of a well-coordinated operation where every layer - from leadership to the front-line staff - tries to align with a common standard of care.

    The experiences shared about transportation are particularly touching. For two parents who depend on Interfaith for a major portion of their travel needs, the reliability and accessibility of the service matter deeply. The accounts convey that this support isn't occasional or incidental but a sustained and essential part of daily life. The organization's ability to step in and provide dependable transport is framed not as a courtesy but as a fundamental component of those families' well-being.

    What stands out in these testimonials is the consistency of the people who show up to help. Over a span of two years, interactions with management, schedulers, and drivers have been described as kind, caring, accommodating, and very professional. The transport vehicles themselves are noted for being in top-notch condition, reinforcing a sense of safety and reliability that families can trust. There is also a heartfelt appreciation for the volunteers, whose generosity with their time is described as a priceless gift that makes a real difference in clients' lives.

    The overarching tone is one of deep respect for the volunteers - the "endearing folks" who donate their time for the sole benefit of those they serve. The feelings conveyed are not just gratitude but almost reverence for the spirit of volunteerism that underpins the organization. In these lines, Interfaith Caregivers-Ozaukee is portrayed as embodying the best qualities of public service: dedication, compassion, and a willingness to go the extra mile for neighbors in need. It's a portrait of a community-backed operation where volunteers and staff together form a lifeline for vulnerable individuals.

    There is also a strong endorsement of Interfaith's broader impact, summarized in a line that elevates the organization to a-exceptional-status within public service. The message is to keep up the GREAT work, continuing to serve with the same enthusiasm and commitment that has earned praise in the first place. When these positive attributes are highlighted, they suggest a model worth preserving and expanding, especially for families navigating challenging health and mobility circumstances.

    Yet the narrative is not one-note. A contrasting perspective arrives, offering a sobering counterpoint: what used to feel like a tightly knit, volunteer-driven enclave of kindness and willingness to help has, in the reviewer's view, changed as the organization has become overwhelmed. In this account, the organization is no longer as courteous or as easy to reach in times of need, and communication with clients is described as very bad. The sentiment is clear and poignant: seeing the organization change in this way is saddening, and it points to growing pains that have affected how people experience the service on a day-to-day basis.

    This shift - from exceptional accessibility and warmth to a sense of strain and reduced responsiveness - paints a nuanced picture of an organization balancing gratitude for its mission with the real pressures that can accompany growth. The concern about being overwhelmed and the resulting communication gaps underscores a need for sustained attention to client-facing processes, even as the core values of care and generosity remain intact for many involved. It's a reminder that even highly regarded programs can struggle under demand, and that ongoing attention to staff capacity and outreach is essential to preserve the very strengths people value.

    In closing, the collection of impressions also notes a practical, positive facet of Interfaith Caregivers-Ozaukee: it is still regarded as a great place for access to medical assistance devices. That practical benefit - the ability to obtain necessary equipment - complements the transportation and volunteer-driven support, rounding out a picture of a service that has meaningful, tangible value for people facing health and mobility challenges. Taken together, these perspectives present a complex portrait: a respected organization with a storied commitment to service, capable of extraordinary positive impact, while also contending with the pressures of growth that can affect communication and reach during times of high demand.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The New Care Family Services Grafton House, located in Grafton, WI, is an assisted living community that offers top-quality care and a comfortable living environment for seniors. With a focus on providing personalized care, the community offers both board and care home services as well as memory care for individuals with cognitive impairments.

    Residents of the New Care Family Services Grafton House can enjoy a range of amenities to enhance their daily lives. The spacious dining room provides a welcoming atmosphere for meals, which are tailored to residents' special dietary restrictions. Each accommodation is fully furnished, allowing residents to feel at home from the moment they move in. Additionally, the community boasts a beautiful garden and outdoor space where residents can relax and enjoy fresh air.

    Housekeeping services ensure that residents' living spaces remain clean and tidy, while move-in coordination assists new residents in settling into their new homes seamlessly. For added convenience, the community provides telephone access and Wi-Fi/high-speed internet connectivity.

    The dedicated staff at New Care Family Services Grafton House offer a comprehensive range of care services to meet the unique needs of each resident. This includes assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures that residents receive ongoing medical support. The community also offers specialized memory care programming for those with dementia or mild cognitive impairment.

    Residents' medication management needs are carefully overseen by trained professionals to ensure their health and safety. A mental wellness program is in place to promote emotional well-being among residents. Additionally, transportation arrangements are made for medical appointments to ensure that residents have easy access to healthcare facilities when needed.

    The New Care Family Services Grafton House understands the importance of social engagement for seniors' overall well-being. Thus, scheduled daily activities are organized to keep residents active and entertained. Nearby amenities complement this vibrant lifestyle, including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This allows residents to explore the local community and enjoy a fulfilling retirement experience.

    At the New Care Family Services Grafton House, seniors can find comfort, support, and a vibrant community that caters to their individual needs.

    Nearby Places of Interest

    Physicians

    • Aurora Advanced Healthcare (0.2 miles)
    • Homestead Family Health Center (1.4 miles)
    • Dermatology Associates of Wisconsin SC (1.5 miles)
    • Forefront Dermatology Grafton, WI (1.5 miles)
    • Grafton Eye Center (2.2 miles)
    • Cedarburg Pediatrics - Children's Wisconsin (2.2 miles)
    • Family Vision Center (2.2 miles)

    Places of Worship

    • Grace Lutheran Church Elca (0.6 miles)
    • Vineyard Community Church (1.8 miles)
    • St Peters United Church of Christ (4.3 miles)

    Restaurants

    • Sahale Ale Works (0.7 miles)
    • McDonald's (1 miles)
    • Culver's (1.2 miles)
    • Bunkers Restaurant (1.3 miles)
    • The Fermentorium Brewery & Tasting Room (1.9 miles)
    • Maxwell's (1.9 miles)
    • Noodles & Company (2 miles)

    Pharmacies

    • Walgreens (1 miles)
    • Aurora Pharmacy (2.1 miles)
    • Walgreens (2.9 miles)
    • CVS Pharmacy (3.1 miles)
    • Walmart Pharmacy (4.7 miles)
    • Walgreens (4.8 miles)
    • Walgreens (6.1 miles)

    Parks

    • Pine Street Park (1.2 miles)
    • Lime Kiln Park (1.3 miles)
    • Willowbrook Park (1.5 miles)
    • Cedarburg Firemen's Park (1.8 miles)
    • Adlai Horn Park (1.9 miles)
    • Cedar Creek Park (2.1 miles)
    • Lion's Den Gorge Nature Preserve (3.9 miles)

    Cafes

    • Flipside Cafe & Grill (1.4 miles)
    • Starbucks (2 miles)
    • Java House (2 miles)
    • Cedarburg Coffee Roastery (2.1 miles)
    • Starbucks (2.7 miles)
    • Starbucks (4.8 miles)
    • Java Dock (6.5 miles)

    Hospitals

    • Aurora Sports Medicine & Rehab (1.8 miles)
    • Aurora Medical Center (1.9 miles)
    • Ascension Columbia St. Mary's Ozaukee - Cedarburg (3 miles)
    • Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (4.9 miles)

    Theaters

    • Saukville Cinema Saukville, Wi (4.2 miles)
    • North Shore Cinema Mequon, Wi (6.7 miles)

    Frequently Asked Questions

    Where is New Care Family Services Grafton House?
    Does New Care Family Services Grafton House provide care for residents with dementia or Alzheimer's disease?

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