Grafton Terrace

1340 County C, Grafton, WI 53024

For more information about senior living options: (844) 490-3973

4.2 from 21 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
1
1 stars
3

Assisted Living Board and Care Home Memory Care

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    Overall Review of Grafton Terrace

    Pros

    • pro The Seasons at Grafton offers spacious apartments, friendly residents, a great gym and pool, and a convenient location.
    • pro Mikey and Kelly have been attentive and accommodating in a professional, friendly manner.
    • pro Management is wonderful and quick to respond to residents' needs.
    • pro Amenities are exceptional, and residents are welcoming, helping newcomers make friends quickly.
    • pro The community is lovely with first-class amenities.
    • pro The staff are friendly, professional, and highly knowledgeable.
    • pro The apartments are well designed and built with quality, and the community and amenities are wonderful.
    • pro The Seasons Grafton team is amazing, with excellent amenities and management that is highly recommended.

    Cons

    • pro They described the experience as extremely unprofessional and disappointing.
    • pro They perceived a total lack of professionalism, false promises, and zero communication.
    • pro They would give zero stars if possible.
    • pro They felt the manager clearly lacked experience and offered them nonsense and excuses.
    • pro They were denied after eight days of no timely updates.
    • pro They were told the community room was included in amenity fees and free to reserve, but were charged $400.
    • pro Move-in issues included misaligned cabinet doors and flooring gaps, with management not providing timely repairs.

    Review

    Seasons at Grafton presents itself as a modern, thoughtfully designed living community that blends new-construction appeal with the warmth of a close-knit neighborhood. Several residents describe the property as spacious and well-appointed, with amenities that go beyond the basics. The apartments themselves are highlighted for their size and design, and the complex's common spaces - especially the gym and pool - are repeatedly praised as standout features. Location also plays a key role in the appeal, with many residents noting convenient access to everyday needs and a sense that the development sits in a desirable, family-friendly area.

    A recurring thread in the more favorable reviews is the experience of prospective and current tenants with the on-site management team, particularly two staff members named Mikey and Kelly. Their professionalism, responsiveness, and willingness to accommodate specific requests are singled out as a major differentiator. Prospective renters who were waiting for an attached-garage option found the process respectful and informative, even when the on-site office was not yet fully operational. One reviewer specifically recalls being kept in the loop about when they could discuss a 3-bedroom unit in the last building under construction, and that the wait - though long - felt worthwhile because the exposure (south and west) and the unit itself matched the renter's preferences. In multiple accounts, Mikey and Kelly are credited with arranging viewings, measuring spaces, and handling communications in a courteous and professional manner, contributing to a sense of trust and anticipation about moving in.

    Several residents emphasize the community atmosphere as a distinguishing benefit of Seasons at Grafton. Beyond the physical spaces, the management team's approach to customer service and the friendliness of neighbors help cultivate a welcoming vibe. One reviewer notes that residents are "very welcoming," and that it doesn't take long to make new friends and connections, underscoring a sense of belonging that extends beyond the amenities. For some, the combination of a well-managed property, high-quality construction, and robust amenities creates excitement about starting a new chapter in a place they can genuinely call home after many years in their previous residences.

    Yet the experience at Seasons is not uniformly positive across all accounts. A notably harsh critique describes an extremely unprofessional and disappointing process surrounding a rental application. In that account, the applicant waited beyond the promised two business days for a review, endured repeated assurances of callbacks that never came, and ultimately faced a denial after eight days without clear explanations. The reviewer paints a picture of missed calls, unanswered inquiries, and a manager who seemed to lack the requisite experience to manage expectations effectively. The emphasis is on communication failures and a perception that trust and time were wasted, culminating in a warning to potential renters to be cautious of the process.

    The challenges cited go beyond the application stage and extend into move-in and ongoing maintenance. Another review focuses on a series of move-in concerns typical of a newly built property: a cabinet installation that was off, rubbing doors, and flooring with visible gaps. The reviewer describes trying to obtain timely responses about floor repair as the issue persisted, with management acknowledging responsibility but not delivering timely resolutions. The sentiment here is one of frustration and a sense of being disrespected as a tenant when clear lines of accountability and timely follow-through are missing. The pattern described includes delayed or insufficient communication, occasional apologies that do not translate into concrete action, and a reliance on tenants to repeatedly follow up - an experience that stands in stark contrast to the otherwise positive accounts of responsive management from Mikey and Kelly.

    There are also comments about the broader community environment that illustrate a broader range of resident experiences. One reviewer expresses concern about behavior within the community, noting discomfort with certain tenants sunning themselves in ways that are inappropriate for a family-centered suburb, especially given the presence of young children. This perspective highlights how the quality of a living environment can hinge not only on the property's own management and amenities but also on the behavior and standards of the people who choose to live there.

    Against this backdrop of feedback, several other guests and future residents voice strong optimism and satisfaction with seasons. A signed lease with a move-in date is framed as the next exciting step in a "lovely apartment community" with first-class amenities. Commentators repeatedly praise the service level, the friendliness and professionalism of staff, and the ease of the application process, underscoring a belief that this could be a premier place to live. The consensus among these voices is that the property is well-designed and built, with a management team that is capable and responsive when functioning at its best. Phrases like "great service," "prompt and courteous communication," and a willingness to exceed expectations recur in these positive narratives.

    The praise continues with repeated affirmations about the overall quality and desirability of Seasons at Grafton. Several residents commend the design and construction of the units, the caliber of the amenities, and the availability of on-site maintenance personnel who are ready to assist. The sense of pride in the property's aesthetics and the assurance of reliable support from the management team contribute to a strong overall impression: this is a place many are eager to move into and to call home for the long term. Enthusiastic language - up to and including statements about wanting to stay beyond the initial lease term and even offering sentiments of gratitude for experiences with the team - rounds out a portrait of Seasons as a place that has the capacity to deliver high-quality living when everything aligns.

    Taken together, the collection of reviews paints a complex but largely positive portrait of Seasons at Grafton. The property stands out for its spacious, well-designed apartments, a compelling suite of amenities, and a community-oriented atmosphere that many residents genuinely value. The on-site management team, especially Mikey and Kelly, is frequently cited as a key strength, able to facilitate visits, provide timely information, and foster a welcoming sense of home. However, the experiences are not universal. There are clear episodes where communication breaks down, maintenance issues lag, and expectations about fees or policies are not met in a timely fashion. The range of opinions suggests a property with strong potential and committed staff but with room for improvements in process consistency and resident communications. For prospective renters and current tenants alike, Seasons at Grafton offers a compelling combination of quality, community, and care - balanced against a cautionary note to manage expectations around administrative responsiveness and the nuanced realities of living in a newly built development.

    Features

    Housing

    • 3 resident community capacity 3 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Grafton Terrace is a cozy and welcoming assisted living community located in Grafton, WI. Our community offers a range of care services, including board and care home as well as specialized memory care for those with dementia or Alzheimer's disease.

    At Grafton Terrace, we understand the importance of creating a comfortable and enjoyable living environment for our residents. Our amenities include a spacious dining room where residents can enjoy delicious meals, fully furnished accommodations, a beautiful garden for relaxation and outdoor activities, and housekeeping services to ensure a clean and tidy living space. We also provide move-in coordination services to assist residents with a seamless transition into our community.

    We strive to keep our residents connected with their loved ones and the outside world by offering telephone and Wi-Fi/high-speed internet access. Additionally, our staff is available to help with activities of daily living such as bathing, dressing, transfers, medication management, and meal preparation. We also offer coordination with health care providers to ensure comprehensive care for our residents' medical needs.

    To promote mental wellness and engagement, we have a mental wellness program in place along with specialized memory care programming for individuals with mild cognitive impairment or dementia. Our team understands the unique needs of those with memory issues and works diligently to provide personalized care.

    For individuals with specific dietary restrictions or conditions such as diabetes or hospice needs, we offer special diets tailored to their requirements. Transportation arrangement for medical appointments is also available for convenience.

    In addition to the excellent care provided within our community, there are numerous amenities nearby. Residents can enjoy easy access to cafes, parks, restaurants, pharmacies, physicians' offices, places of worship, theaters, and hospitals.

    Overall,Grafton Terrace fosters an enriching environment that prioritizes individualized care while promoting socialization and engagement within the broader community.

    Nearby Places of Interest

    Restaurants

    • Juice's Ghost Town (0.7 miles)
    • Water Street Brewery (0.9 miles)
    • Qdoba Mexican Eats (1.1 miles)
    • Charcoal Grill (1.1 miles)
    • Crumbl Cookies (1.1 miles)
    • Noodles & Company (1.2 miles)
    • Firehouse Subs (1.3 miles)

    Physicians

    • Grafton Eye Center (0.9 miles)
    • Dermatology Associates of Wisconsin SC (1.6 miles)
    • Forefront Dermatology Grafton, WI (1.6 miles)
    • Aurora Advanced Healthcare (3.3 miles)
    • Homestead Family Health Center (3.7 miles)
    • Mark Fitzsimmons MD (4.1 miles)
    • Aurora Health Center (4.2 miles)

    Parks

    • Lion's Den Gorge Nature Preserve (1.1 miles)
    • Pine Street Park (2.4 miles)
    • Lime Kiln Park (2.9 miles)
    • Adlai Horn Park (4.4 miles)
    • Willowbrook Park (4.4 miles)
    • Cedar Creek Park (4.5 miles)
    • Cedarburg Firemen's Park (4.6 miles)

    Cafes

    • Starbucks (1.2 miles)
    • Flipside Cafe & Grill (1.6 miles)
    • Starbucks (4.2 miles)
    • Java Dock (4.6 miles)
    • Java House (4.6 miles)
    • Cedarburg Coffee Roastery (4.7 miles)
    • Starbucks (4.9 miles)

    Hospitals

    • Aurora Medical Center (1.2 miles)
    • Aurora Sports Medicine & Rehab (1.2 miles)
    • Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (4.9 miles)
    • Ascension Columbia St. Mary's Ozaukee - Cedarburg (5.2 miles)

    Pharmacies

    • Aurora Pharmacy (1.5 miles)
    • Walgreens (3 miles)
    • Walmart Pharmacy (4.1 miles)
    • Walgreens (4.2 miles)
    • Walgreens (5.1 miles)
    • CVS Pharmacy (5.2 miles)
    • Metro Market Pharmacy (6.8 miles)

    Places of Worship

    • Vineyard Community Church (1.6 miles)
    • Grace Lutheran Church Elca (2.8 miles)
    • St Peters United Church of Christ (4.4 miles)

    Theaters

    • Saukville Cinema Saukville, Wi (3.7 miles)
    • North Shore Cinema Mequon, Wi (6.6 miles)

    Frequently Asked Questions

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    Nearby Communities

    Related Resources

    • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

      Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

    • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

      Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

    • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

      The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.


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