N3531 Elder Drive, Gilman, WI 54433
For more information about senior living options: (844) 490-3973
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Some staff truly cared about the clients and their improvement. The dog Suzie was much more helpful than other therapies. There were good moments during the stay. The staff, groups, and peers were described as great and awesome.
The group home's negligence led to a homicide where one client killed another. This place needs to be shut down for good. Placing a client here could be downright dangerous. The bad outweighed the good during the stay. Some staff are not invested in the clients' well-being. Most residents are forced to be there. A roommate turned into a shell of herself due to mistreatment. Administrators were cruel and targeted specific clients. Some of the staff's handling of treatment was borderline abusive. There were ongoing neglect issues (unaddressed mold/mildew, ignored garbage, and a dryer left out of service for weeks).A troubling pattern emerges when you read through these experiences about a certain group home, especially after a recent, devastating update. One reviewer sharply lowers the rating to one star, labeling the place as negligent to the point of danger. They claim a homicide occurred - one client killed another - directly tied to the home's neglect. The tone is urgent and exasperated: shut this place down, they say, and warn others from placing clients there. The plea is loud and specific for caseworkers and other professionals to seek safer, more appropriate placements for people in need, stressing that this facility could be dangerous in its current state.
The same reviewer goes on to explain that the updated one-star rating feels deserved, even if the stay there once included some better moments. They describe a rough arc over a three-month period: there were staff members who truly cared and seemed invested in their clients' growth, yet others appeared disengaged or indifferent. A strong thread running through the account is about coercion and lack of autonomy - many residents, including the reviewer, felt they were not there by choice. A roommate's deterioration stands out as a haunting example: a once-bright, energetic person became withdrawn and bedridden, seemingly as a result of mistreatment and the overall environment. The reviewer notes that their only sustaining factor was a therapy dog named Suzie, suggesting that animal-assisted comfort outshined many formal therapies during their time there.
The administrative culture is drawn as a highlight-reel of cruel moments amid routine operations. The reviewer recalls being labeled as "attention seeking" for basic needs and then again for not reaching out, a double-edged accusation that underscores a hostile dynamic with staff. Nightmares about administrative staff, secret self-harm as a coping mechanism to avoid drawing attention, and persistent trauma surface as the stay wears on. Beyond the interpersonal dynamics, there are concrete operational failures that compound the distress: moldy basement odors, a dryer out of operation for weeks, and a summer where garbage and recycling were not collected for four weeks. A purported justification from an admin staff member - that she would rather get paid than handle trash - adds a bitter note about morale and accountability. The reviewer closes with a stark reminder that they were the only client there by their own choice, and that even if some people end up there by circumstance rather than by choice, careful scrutiny is essential for anyone considering placement.
In this broader portrait, the reviewer emphasizes the difficulty in separating good moments from the severe, systemic issues. While they acknowledge that there were positive aspects - supportive staff in some instances, and the dog Suzie's significant, practical help - the balance tips toward danger and harm in the end. The message to prospective families and professionals is clear and urgent: conduct thorough due diligence, verify the facility's practices, and consider safer alternatives. The reviewer emphasizes that some of the so-called "treatment" can feel bordering on abusive, and that the overall atmosphere can be emotionally and psychologically damaging, especially for someone already navigating trauma.
A separate account offers a contrasting experience, though still within the same facility's orbit. This reviewer begins with praise: the staff, group sessions, and peers were described as excellent, and the initial impression was positive enough to recommend the place to others who might be stable. However, the praise is tempered by a crucial caveat for anyone in a mental health crisis. The reviewer explicitly cautions that Phoenix House does not seem trustworthy to help someone who is experiencing a serious mental health crisis. The warning is stark: if you have serious problems, this facility might not be the right fit. The reviewer adds a practical caution for violence in crisis - the implication being that if you become violent during a crisis, you may face charges rather than receiving appropriate care or support.
Taken together, these reviews triangulate a complex and troubling picture. On one hand, there are moments of care, community, and supportive staff who genuinely engage with residents and their improvement. On the other hand, a heavy weight of administrative cruelty, coercive dynamics, and operational neglect creates an environment that can feel unsafe and traumatizing. The explicit claim that negligence contributed to a homicide cannot be ignored by families or professionals weighing placements. The repeated references to being forced to stay, to being labeled or ignored, and to tangible maintenance failures all contribute to a picture of a facility that, at its worst, fails to protect the people it is supposed to serve.
If you are evaluating this group home for a client or loved one, the takeaway is clear: proceed with extreme caution. Investigate thoroughly, speak with current and former residents, demand transparent reporting on safety, ethics, and maintenance, and compare with alternative placements that can offer stronger safeguards, better oversight, and more consistent, compassionate care. For those who are in a position to decide, use these accounts as a warning: the environment described ranges from intermittently supportive to perilously neglectful, and the potential risk - especially during a mental health crisis - appears to be a decisive factor in whether this is the right place for anyone who needs stable, safe, and humane care.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Almost Home Again is an assisted living community located in Gilman, WI that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a dining room where residents can enjoy their meals, which are prepared and served by the staff. The community is fully furnished, providing a cozy and welcoming atmosphere for all residents.
The community also boasts a beautiful garden and outdoor space where residents can relax and enjoy nature. Housekeeping services are provided to ensure that the living spaces are clean and tidy at all times. Residents can stay connected with friends and family through telephone and Wi-Fi/high-speed internet services.
The dedicated care team at Almost Home Again provides assistance with activities of daily living such as bathing, dressing, and transfers. They coordinate with health care providers to ensure that each resident's specific needs are met. Special dietary restrictions, including diabetes diet, can be accommodated in the meal preparation.
Transportation arrangements for medical purposes, including doctors' appointments, are available for the convenience of the residents. The community also organizes scheduled daily activities to keep residents engaged and entertained.
Additionally, Almost Home Again is conveniently located near three restaurants and one place of worship, providing easy access to dining options and spiritual support for its residents.
Almost Home Again is located at N3531 Elder Drive, Gilman, WI 54433 in Taylor County, Wisconsin
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