Home Instead - Franklin, WI is a senior community in Franklin, WI.
Information last verified:
9875 S Franklin Dr Suite 200, Franklin, WI 53132
For more information about senior living options: (866) 208-4318
4.4 from 27 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
0
1 stars
3
Overall Review of Home Instead - Franklin, WI
common24 reviews mention this
Caregivers are consistently compassionate
Residents and families repeatedly describe highly compassionate caregivers who make daily life easier.
Across the reviews, families emphasize kindness, patience, and personal attention from the caregivers. Several note that they felt comfortable leaving a loved one in someone’s care, including times when the caregiver became a trusted relationship over months or years. A few also call out specific caregivers as especially effective and supportive, including for managing dementia-related challenges.
common7 reviews mention this
Communication and scheduling support
Families highlight communication that helps with scheduling changes and day-to-day coordination.
Many reviewers mention that office staff were responsive when care needs shifted, including adjusting scheduling around appointments. Others describe easy communication when questions or concerns came up, with issues handled quickly. There is also a mixed comment focused specifically on communication when hiring new caregivers, suggesting not every transition is as smooth as families would like.
differentiator4 reviews mention this
Support for dementia needs
Several families describe steady support for dementia, including patience and engaging routines.
A number of reviews connect the care experience to dementia support, describing caregivers who developed relationships and handled moments that required extra patience. Families also mention keeping a loved one’s mind active and supporting routines over time. One review even notes transitioning to a memory care setting after a period of home care, while still expressing satisfaction with the dementia-focused support leading up to the move.
common2 reviews mention this
24-hour care is mentioned
Some families mention 24-hour care that provided meaningful relief.
At least two reviews describe receiving 24-hour care and highlight how it helped families manage day-to-day responsibilities. One family describes confidence during the period of around-the-clock support, noting they weren’t receiving disruptive calls from their loved one. Another reviewer similarly frames the 24-hour coverage as relief for the caregiver at home.
caveat2 reviews mention this
Occasional reliability and fit concerns
A small number of reviews raise concerns about reliability, follow-through, and staffing communication.
One reviewer describes a caregiver missing work, not following instructions, and leading to a hospital event, plus dissatisfaction with how another caretaker was sent without approval. Another reviewer is more narrowly critical of communication when the organization wants to hire new caregivers. These points stand out because most other reviews focus on strong caregiver performance and responsive office help.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
General Mitchell International (7 miles away)
Nearby Places of Interest
Pharmacies
Walgreens (1.4 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2.4 miles)
Walgreens (3.1 miles)
Walgreens (3.4 miles)
Walgreens (4 miles)
Walgreens (4.3 miles)
Restaurants
Taco Bell (1.9 miles)
McDonald's (2 miles)
Culver's (2.3 miles)
Lovers Lane Sushi and Seafood Buffet (3.2 miles)
Oscar's Frozen Custard (3.6 miles)
Culver's (3.8 miles)
McDonald's (4 miles)
Physicians
Southeastern Pediatrics & Adolescent Medicine (1.9 miles)
Neurosurgery and Endovascular Associates of Milwaukee, S.C. (1.9 miles)
Forefront Dermatology Franklin, WI (1.9 miles)
Rheumatology & Immunotherapy (2.3 miles)
Greendale Health Center (3.4 miles)
Innovative Pain Care (3.4 miles)
Aurora Health Care (5.1 miles)
Cafes
Starbucks (4.1 miles)
Starbucks (4.9 miles)
Starbucks (5.5 miles)
Vintage Grounds (6 miles)
The Gingerbread House (6.1 miles)
Panera Bread (6.9 miles)
Hawthorne Coffee Roasters (7.5 miles)
Theaters
South Shore Cinema Oak Creek, Wi (4.2 miles)
Ridge Cinema New Berlin, Wi (6.5 miles)
Places of Worship
St Stephen's Catholic Church (4.3 miles)
St Leonard Catholic Church & School Muskego (6.3 miles)
Parks
Schmidt Park (4.3 miles)
Runway Dog Exercise Area (6 miles)
Idle Isle Park (7.2 miles)
West Allis West Milwaukee Recr (7.8 miles)
Hospitals
Froedert Drexel Square Clinic (4.6 miles)
Surgicenter - Children's Wisconsin (7 miles)
Aurora St Luke's Medical Center (7.7 miles)
Transportation
Delta Ticket Counter (6.9 miles)
Milwaukee Mitchell International Airport (MKE) (6.9 miles)
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
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General Mitchell International (7 miles away)
Reliable staff who follow through on promises.
Is a Geriatric Care Manager the Right Choice for Your Family?
Compassionate Conversations: How to Comfort Someone Who Is Grieving
Home Health Care Aides: Understanding Their Role and Supporting Your Family