1200 Jefferson Street, Fort Atkinson, WI 53538
For more information about senior living options: (844) 490-3973
A troubling chorus runs through many accounts of this facility, painting a pattern of neglect and discomfort that leaves families worried and residents uncomfortable. Several reviewers describe a persistent lack of attention to basic needs, with steady complaints about cold meals being served and about meals not being warmed properly even when staff have been alerted. The sense across these comments is that meals and daily care are inconsistent at best, and at times simply inadequate, creating an atmosphere where residents feel unheard and customers (the families) are left to question whether their loved ones are receiving the dignity and attention they deserve.
In one harrowing account, a loved one's decline is attributed to insufficient care, culminating in a leg amputation and ongoing pain that was not adequately addressed. The reviewer notes that the resident was told the leg pain was simply due to rubbing on a wheelchair, with hospice intervention arriving only after significant delay. That story casts a long shadow over the facility's approach to pain management and timely escalation of concerns, suggesting that worsening conditions might be traced to slow or insufficient responses from the caregiving staff.
The physical environment and hygiene emerge as other major points of concern. Multiple remarks describe a facility that feels neglected: equipment used by patients is dirty, there is a smell of cigarettes and urine in the building, and residents report not getting showers or steady access to hot water. Complaints about air conditioning and heating add to a sense of uncomfortable living conditions, especially for residents who may have limited means to advocate for themselves. These details contribute to a perception that the environment is not being properly maintained or cleaned to a standard that would reasonably be expected in a healthcare setting.
Staff behavior and morale appear to be a notable source of anxiety for families as well. Reviewers repeatedly characterize the agency CNAs as condescending and rude, and they point to a broader issue of being short-staffed while still trying to accommodate many residents. The tension between staffing shortages and bed occupancy leads some reviewers to conclude that the facility's management relies on filling beds rather than guaranteeing attentive, individualized care. In short, the practical realities of staffing seem to intersect with resident experiences in ways that undermine confidence in daily support and supervision.
Changes in ownership and management are another thread running through the accounts. One reviewer notes that the facility is undergoing ownership changes and mentions a new administrator, Anthony, who was reportedly sleeping in his office with the blinds drawn as late as 9 p.m. and even sleeping in his car in the parking lot, prompting questions about his employment status and expertise in healthcare leadership. The suggestion that the administrator might be homeless or lacking familiarity with healthcare operations adds a layer of concern about the facility's governance and the stability of its leadership during a time of transition.
Amidst the many negative voices, there are nonetheless a few contrasting notes that complicate the picture. One reviewer offers a sharply positive counterpoint, describing the facility as a very good place where a family member is currently comfortable, with praise for the living environment and the food. This single voice implies that experiences can diverge dramatically from one resident to another, and from one moment to the next, depending on variables such as staff assignments, day-to-day oversight, and perhaps individual expectations.
A recurring sentiment in several comments is a warning to prospective families: this facility is a for-profit operation, and the overall tone of the reviews leans toward caution. Several reviewers explicitly urge others not to send loved ones here, underscoring concerns about care quality, environmental conditions, and the accountability of those in charge. The language used - from terms like "worse than prison" to questions about why the place is allowed to operate - reflects a strong sense of alarm and distrust, highlighting the emotional stakes for families facing difficult decisions about care placement.
Taken together, the collection of experiences presents a divided but predominantly critical picture of the facility. While a minority of residents or families report satisfaction with aspects such as comfort and food, a larger body of accounts describe a pattern of neglect, inconsistent care, and concerning environmental and governance issues. The stories collectively emphasize the importance of close monitoring, rigorous care standards, transparent leadership, and clear communication with families when problems arise. For anyone considering placement, these perspectives underscore the need to conduct thorough on-site observations, verify staffing levels and competency, and seek recent inspection or accreditation records to form a more complete view of how residents are actually cared for on a day-to-day basis.
Rescare Jefferson in Fort Atkinson, WI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a warm and inviting dining room where residents can enjoy delicious meals prepared by the staff. Each apartment is fully furnished, creating a cozy and comfortable living space for residents.
The community also features a beautiful garden and outdoor space, allowing residents to relax and enjoy nature. Housekeeping services are provided to help maintain a clean and tidy living environment. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.
Residents have access to telephone services as well as Wi-Fi/high-speed internet, ensuring they can stay connected with loved ones or browse the web.
Rescare Jefferson provides various care services to support residents with their daily activities. Trained staff members are available to assist with bathing, dressing, and transfers when needed. The community also coordinates with health care providers and assists with medication management.
Special dietary needs are taken into consideration, with diabetes diets offered as well as meal preparation and service. Residents with specific dietary restrictions can rest assured that their needs will be met.
Transportation arrangement for medical appointments is available, ensuring residents can attend necessary healthcare visits without any hassle. Additionally, transportation to doctors' appointments is provided for added convenience.
Rescare Jefferson offers scheduled daily activities for residents to engage in social interactions and pursue hobbies or interests. For those who prefer to venture outside the community premises, there are several amenities nearby including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals - all within easy reach.
Overall, Rescare Jefferson in Fort Atkinson provides a supportive and comfortable environment where residents can receive personalized care while enjoying various amenities and nearby conveniences.
Rescare Jefferson is located at 1200 Jefferson Street, Fort Atkinson, WI 53538 in Rock County, Wisconsin
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