300 Winnebago Street, Fond Du Lac, WI 54937
For more information about senior living options: (844) 490-3973
The home-like atmosphere creates a welcoming feel. Some employees are awesome. The manager is polite and understanding. There is great care and compassion for the residents. The staff are caring and knowledgeable. The staff are warm and welcoming. It would be a top consideration for family members needing this type of care. Touchstone Living is nice and new. The food is really good thanks to a chef. Everything is really clean. The staff are nice. There are activities for residents. There is a room used for crafts.
Some employees compare residents to the person who previously worked there. These poor residents are not treated correctly and are not given proper meals. The staff are rude and do not seem to care for the residents. The prices were higher than those of two other facilities (about $5,000 vs $4,000). There is a need for action at this facility.Touchstone Living Center in Fond du Lac is best suited for families seeking a genuinely home-like, warm atmosphere with staff who are noticeably caring and knowledgeable, and who can accept a higher price point for a chef-driven dining experience and a clean, comfortable setting. It works well for residents who prioritize a cozy, welcoming vibe and meaningful daily activities, and for families willing to invest in a facility that emphasizes hospitality and personal attention. Those who must firmly balance budget against care quality may want to explore alternatives first, as the price tag can be a meaningful hurdle relative to peers.
The strongest positives center on atmosphere and interpersonal care. Several reviews praise a warm, welcoming entry experience and a homey feel that many families associate with comfort and security. The staff are repeatedly described as caring and knowledgeable, with one account noting a standout level of compassion for residents. A chef-led dining option stands out as a tangible perk, contributing to meals that many find enjoyable, and the facility is described as clean and well-kept. Additional touches, like organized activities and a crafts room, reinforce a sense that residents can stay engaged and socially connected in a setting that feels livable rather than clinical.
Yet the picture isn't uniformly rosy. A troubling minority of reviewers report serious caregiving gaps: residents not treated correctly, meals that aren't adequate, and staff perceived as rude or uncaring. This paints a risk profile that cannot be dismissed: inconsistent caregiving quality, and potential lapses in basic resident needs, can undermine the otherwise inviting environment. The tension between warm, capable staff in many shifts and overt concerns in others creates a real risk for families who cannot tolerate variable care. In short, the pros can deliver a strong lived experience, but the cons carry enough weight to demand careful verification before choosing Touchstone.
Cost is a meaningful variable here. One review notes the center's higher price - around $5,000 compared with about $4,000 at competing options - raising the bar on what residents and families should expect. When the positives align with budget, the extra investment may be justified by the chef-driven meals, newer facilities, and the sense of a well-staffed, lively community. However, several families may not see enough incremental value to justify the premium if the care quality isn't consistently excellent across all shifts. In other words, price amplifies the importance of reliable caregiving and predictable resident experiences.
Staffing culture emerges as a central theme in these assessments. Instances of polite, understanding management and consistently friendly, engaged staff appear alongside sharper warnings about rude behavior and a lack of genuine care. This split suggests meaningful turnover or variability in training and supervision. Prospective residents should not rely on impressions during a single visit; they should observe meal times, activity programming, and how staff interact with residents across different days and times. Direct conversations with leadership, current residents, and family members can reveal whether the center has stabilized its culture or if inconsistencies remain entrenched.
The bottom line is practical: Touchstone Living Center has undeniable warmth and a compelling resident-centered vibe, reinforced by caring staff and appealing amenities. That appeal is meaningful for families who can tolerate, and want to mitigate, the risk of inconsistent care, provided the facility demonstrates ongoing improvements and strong supervisory oversight. For others, especially those on tighter budgets or who require ironclad consistency in meals and daily care, alternatives should be pursued with diligence. A deliberate decision should hinge on independent tours, candid conversations with current residents, and verified routines for meal quality, staff response times, and problem resolution. If those checks iron out the concerns raised in several reviews, Touchstone offers a persuasive, well-rounded option; if they do not, alternatives with more uniform outcomes will likely serve better in the long run.
26 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Touchstone Living Center in Fond Du Lac, WI is an assisted living community that specializes in memory care. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer a mental wellness program specifically designed for individuals with mild cognitive impairment.
Our residents enjoy a range of amenities to enhance their comfort and quality of life. Each spacious room is fully furnished and includes cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining with meal preparation and service to accommodate special dietary restrictions, including diabetes diets.
At Touchstone Living Center, we prioritize the well-being of our residents by providing specialized memory care programming and resident-run activities. Scheduled daily activities are also offered to promote engagement and socialization among our residents. Additionally, we have a small library for leisurely reading and outdoor spaces for fresh air and relaxation.
Conveniently located in Fond Du Lac, our community has easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, theaters, and hospitals.
We understand that transitioning into an assisted living community can be overwhelming. That is why we offer move-in coordination services to assist residents with the process. Our housekeeping services ensure that our residents can focus on enjoying their time at Touchstone Living Center.
At Touchstone Living Center in Fond Du Lac, WI, we strive to provide exceptional memory care services in a comfortable environment where our residents feel supported and cared for.
Touchstone Living Center is located at 300 Winnebago Street, Fond Du Lac, WI 54937 in Fond du Lac County, Wisconsin
Touchstone Living Center's comprehensive suite of services is designed to address the unique needs of residents with dementia or Alzheimer's disease, facilitating their daily living while enhancing their overall well-being. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, while medication management helps prevent missed doses and adverse interactions, which are critical for health stability. Meal preparation and service cater to nutritional needs and preferences, supporting physical health. Activities of daily living assistance allows residents to engage in meaningful tasks tailored to their cognitive capabilities, promoting independence. The availability of 24-hour supervision provides peace of mind for families and ensures immediate support in case of emergencies. Additionally, a mental wellness program combined with specialized memory care programming fosters cognitive engagement and social interaction, essential for emotional health. For those experiencing mild cognitive impairment, tailored approaches help slow progression and enhance quality of life by offering stimulating activities that resonate with their current abilities.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
