909 Martin Avenue, Fond Du Lac, WI 54935
For more information about senior living options: (844) 490-3973
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The places are absolutely beautiful. It is a great place to live for people with a low income. They are nice, income-based family apartments. It has a great location. A middle school is within walking distance. They are a cool place to live. They could be great for low-income families with better management and a more dependable maintenance crew.
The onsite manager comes across as rude and unprofessional. The office is often closed, with staff making excuses for the unavailability. The apartment has mushrooms growing in the bathrooms. The basement smells like sewage and the kitchen sinks are inoperable with repairs not addressed. Maintenance staff do not speak English, making help unavailable. The property is a nuisance with frequent police presence. The manager is accused of lying about tenant behavior and charging for maintenance. The area is described as ghetto with drug and gang activity.The collection of reviews paints a highly conflicted picture of the property, pulling in opposite directions at almost every turn. On the one hand, several commenters acknowledge that the location and the concept - income-based housing with large, possibly family-oriented units - could be a strong fit for some residents. On the other hand, a pounding thread runs through nearly every opinion: management and maintenance are deeply dysfunctional, and that dysfunction bleeds into every other aspect of living there. Taken together, the comments sketch a community where affordability and potential clash with chronic operational problems and a troubling sense of neglect.
A recurring strand in the feedback centers on the on-site management. Multiple reviewers describe the manager and the office as unhelpful, rude, or unresponsive. There are frequent complaints about irregular or inconsistent office hours and frequent excuses for why someone isn't available when needed. Some accounts describe a culture where expectations aren't clearly communicated, leading to confusion and frustration about who is responsible for decisions or actions - such as whether rent adjustments or interim arrangements are possible, and who actually has the authority to make those calls. In several cases, tenants recount encounters that left them feeling dismissed or unheard, contributing to a broader sense that the management team doesn't reliably support residents.
Maintenance and the condition of the buildings emerge as another dominant concern. Reported problems range from long-standing defects to lingering health and safety hazards. Reviewers describe mushrooms growing in bathrooms, a basement with a sewage odor, and kitchen sinks that won't drain. There are mentions of a vent fan above the stove that doesn't work, heater covers that fall off, and outlets that don't hold plugs, necessitating makeshift fixes like tape to keep cords in place. The paint throughout is described as old and sticky, contributing to an overall impression of deferred upkeep and aging infrastructure. Language barriers with maintenance staff are also cited as a barrier to effective communication, further exacerbating delays and unresolved issues.
Financial and administrative concerns add another layer of tension. Some tenants report being charged for maintenance orders or for conditions that they believe were pre-existing, and they express suspicion that rent adjustments or income-based concessions aren't being applied appropriately. A number of comments imply that there is some level of concealment or misalignment between the property's corporate management and the local on-site team, with assertions that practices around billing and repairs are opaque or unfair. These financial grievances contribute to a climate of mistrust, where residents feel they must continually push back just to get basic services addressed.
Safety, nuisance, and community atmosphere are other prominent themes. Several reviewers describe police presence as a regular or ongoing feature, labeling the property as a nuisance and a drain on community resources. Some accounts mention drug activity and gang presence as ongoing concerns, amplifying residents' sense of unease and undermining the notion of a stable, secure living environment. Yet there are countervailing notes about the potential for a positive community - paired with a need for better management and maintenance. A few reviewers point to the location and the potential benefits for low-income families, suggesting that with more dependable upkeep and responsive leadership, the place could be a solid option for those who need affordable housing.
Amid the negativity, there are a handful of positive or mixed testimonials that reflect a more hopeful perspective. Some residents praise the aesthetics of the property when conditions are decent or when improvements are made, and a few express strong personal satisfaction - saying they love living there or that the apartments themselves can be beautiful. There are also mentions of the location's advantages, such as proximity to a middle school or other amenities, which could make the place appealing for families seeking affordability and convenience. These positives, however, are often overshadowed by the more frequent complaints about management, maintenance, and safety.
Overall, the sentiment across the reviews points to a serious mismatch between opportunity and execution. The property seems to have potential as an affordable housing option with a convenient location and decent unit layouts, but that potential is largely undermined by chronic management shortcomings, delayed or inadequate maintenance, and ongoing safety concerns. Many reviewers advocate for a drastic overhaul: a more professional, responsive management team; a reliable and multilingual maintenance staff; transparent billing and rent adjustment practices; and a sustained investment in upkeep and safety measures. Until those changes take place, the prevailing takeaway is that life there is a struggle between what the property promises and what residents actually experience day to day.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Martin House in Fond Du Lac, WI is a fully furnished assisted living community that offers a comfortable and convenient living environment for seniors. The house features a dining room where residents can enjoy delicious meals prepared by our expert chefs. Housekeeping services are provided to ensure that the living spaces are clean and well-maintained.
The community boasts a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Residents also have access to a telephone and Wi-Fi/high-speed internet, allowing them to stay connected with their loved ones.
At Martin House, we understand the importance of providing personalized care services to our residents. Our dedicated staff assists with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention. Diabetes diet management, medication management, and assistance with special dietary restrictions are also available.
Transportation is provided for medical appointments, ensuring that residents can easily access healthcare facilities. In addition, there are several cafes, parks, pharmacies, restaurants, places of worship, and hospitals in close proximity to our community.
We believe in creating an engaging lifestyle for our residents and offer scheduled daily activities to keep them active and entertained. Residents can also explore the nearby cafes or parks for leisurely outings.
At Martin House in Fond Du Lac, WI, we prioritize the well-being and comfort of our residents by providing comprehensive care services in a warm and inviting environment.
Martin House is located at 909 Martin Avenue, Fond Du Lac, WI 54935 in Fond du Lac County, Wisconsin
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