Arc Smith Adult Family Home

309 Blackbird Street, N Fond Du Lac, WI 54937

For more information about senior living options: (844) 490-3973

4.1 from 19 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
0
1 stars
4

Assisted Living

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    Overall Review of Arc Smith Adult Family Home

    Pros

    • pro They were very welcoming, professional, and informative.
    • pro The staff is very caring and kind, planning lots of activities that residents enjoy.
    • pro The reviewer's niece loves the interaction and being there.
    • pro The instructor was super nice and helpful and spoke clearly.
    • pro They offer first aid, choking, and fire safety training, which is highly recommended.
    • pro The place is a great hub for outreach by Special Olympics Wisconsin Regional Area and the University of Wisconsin Oshkosh Fond du Lac Campus to make communities great.

    Cons

    • pro Greed and lack of true concern starting at the Executive Director and down put money ahead of well-being.
    • pro The organization is described as more worried about the money brought in by clients and state funding than supporting caregivers who work themselves to death for a low wage.
    • pro Caregivers are subjected to verbal and physical assault and racial slurs, with incidents brushed off and filed away as unimportant.
    • pro The reviewer would never recommend employment there, claiming workers are treated poorly and as disposable.

    Review

    The experiences shared about the organization connected with Special Olympics Wisconsin and the University of Wisconsin Oshkosh Fond du Lac Campus paint a picture of a place that can feel warm, welcoming, and purpose-driven. Several accounts highlight a reception that is friendly and professional, with staff who seem genuinely interested in making a positive impact in the community. The combination of outreach efforts through Special Olympics Wisconsin and the local campus involvement is described as a meaningful effort to reach out and build stronger, healthier communities. In this sense, the environment appears to strive for inclusivity and engagement, inviting people to participate in programs that feel accessible and community-centered.

    Many reviewers emphasize the caring and kind nature of the staff. They note that the team goes beyond basic duties to plan a variety of activities for residents, fostering interaction and enjoyment. One reviewer specifically mentions that their niece loves the interactions and the time spent there, underscoring a sense of personal connection and joy that the setting provides. The portrayal of staff as attentive and supportive extends to the residents' everyday experiences, suggesting environments where people feel seen, engaged, and valued. The recurring sentiment is that staff members are not only professionals but also empathetic individuals who take the time to create meaningful moments for those they serve.

    There is also a positive account related to an educational or training context within the same ecosystem. One reviewer went to a class for a job, and the instructor was described as super nice and helpful, with clear and effective communication. The training topics - first aid, choking response, and fire safety - are highlighted as areas of practical importance, and the reviewer's endorsement of the instructor's clarity and approach suggests a high-quality learning environment. This observer's experience reinforces the sense that the organization can offer valuable, well-delivered programs that benefit both residents and staff, aligning with broader community and educational aims.

    A brief but affirmative note of the overall staff atmosphere comes through with the simple statement that the place is "friendly and professional." While concise, this remark sits alongside longer narratives of positive, active engagement and professional conduct. Taken together with the more detailed testimonials about activity planning, resident interaction, and classroom training, this thread contributes to an impression of a workplace and community hub that can feel warm, organized, and purpose-driven for many participants.

    However, not every account aligns with the warmer, more optimistic portrayals. A prominent critique centers on greed and a perceived lack of genuine concern that, according to the reviewer, originates at the top with the Executive Director and cascades downward. This perspective argues that financial considerations are prioritized over the well-being of clients and staff, leading to a range of overlooked issues. The critique suggests that while the business model necessitates certain problems, those issues become an everyday norm rather than isolated incidents. In this view, attention to the human side of care - safety, respect, and morale - takes a backseat to financial metrics and operational pressures.

    The grievances become more concrete with allegations about underpayment and unsafe or unsatisfactory handling of abuse and harassment. The reviewer describes caregivers earning as little as 10 to 11 dollars an hour, a rate they say is insufficient given the demands and risks of the work. They recount experiences of verbal and physical abuse from clients and the use of racial slurs, experiences that they claim are only addressed with an incident report that is subsequently filed away and deemed unimportant. The language used is blunt: the environment is depicted as one in which daily challenges are acknowledged in theory but not adequately addressed in practice, contributing to a sense of a "team vibe" being undermined and caregivers feeling disposable.

    According to this account, the combination of perceived neglect by leadership, insufficient compensation, and the ongoing willingness of management to treat serious incidents as routine or unworthy of real action creates a troubling dynamic. The reviewer argues that these conditions erode motivation, making it difficult for caregivers to feel valued or to envision a long-term career there. The recourse - an incident report that apparently does not lead to meaningful change - fuels a conclusion that employment at the organization may be a poor fit for those seeking a respectful, supportive, and stable workplace. The reviewer even contrasts the pay with other fast-food options, implying that the financial incentives to leave for similar wages are appealing.

    Taken together, the range of experiences presents a nuanced portrait. On one side, there are clear, heartfelt affirmations of welcoming environments, compassionate staff, meaningful resident engagement, and strong instructional support. On the other side, there are serious concerns about leadership priorities, employee pay and safety, and the handling of abusive or harmful incidents. The stories emphasize how critical leadership decisions and organizational priorities are to the lived experience of both residents and staff. For anyone evaluating involvement with this organization - whether as a participant, a family member, or a potential employee - the messages point to a need for careful consideration of both the positive, community-focused aspects and the troubling, systemic critiques that have been raised.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Arc Smith Adult Family Home in N Fond Du Lac, WI is a warm and inviting assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

    Our fully furnished rooms provide a cozy and comfortable living space for our residents. They can enjoy their meals in our dining room, where we accommodate special dietary restrictions. Our dedicated housekeeping staff ensures that the environment is clean and tidy at all times. Outdoor space is available for residents to relax and enjoy nature.

    We understand the challenges of moving into a new place, which is why we offer move-in coordination services to make the transition as seamless as possible. Residents can stay connected with their loved ones through our telephone and Wi-Fi/high-speed internet services.

    At Arc Smith Adult Family Home, we provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care for our residents. For those with specific dietary needs or diabetes management, our trained staff will follow specialized meal preparation and service plans. Medication management services are also available to ensure residents receive the right medications at the right time.

    Transportation arrangements for medical appointments are provided by our caring team. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained.

    Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; Arc Smith Adult Family Home ensures that our residents have access to various amenities and services within close proximity.

    With a focus on personalized care in a comfortable setting along with easy access to nearby facilities and activities; Arc Smith Adult Family Home is an ideal choice for individuals seeking an assisted living community that offers both support and convenience.

    Nearby Places of Interest

    Physicians

    • Agnesian North Fond Du L.Ac. Clinic (1 miles)
    • Optivision Eye Care (2.3 miles)
    • Family Focus Eye Care (2.5 miles)
    • Kagen Allergy Clinic (2.6 miles)
    • Oral Surgery Associates (4.1 miles)
    • Callisto Jessica Fond Du Lac Regional Clinic Fond Du L.Ac. (4.2 miles)
    • Agnesian Healthcare - Dennis Yunk MD (4.2 miles)

    Hospitals

    • Aurora Health Care (1 miles)
    • Agnesian Healthcare (4.2 miles)
    • SSM Health St. Agnes Hospital - Fond du L.Ac. (4.2 miles)
    • St. Agnes Hospital (4.2 miles)
    • Fond Du L.Ac. County Health Care Center (4.4 miles)
    • Forefront - Fond Du La (5.4 miles)

    Theaters

    • Fond Du L.Ac. Theatre (2 miles)
    • Odyssey Fond du L.Ac. 8 (2 miles)

    Restaurants

    • Casa Del Tequila (2.1 miles)
    • Subway (2.4 miles)
    • Subway (2.6 miles)
    • Culver's (2.6 miles)
    • Arby's (2.6 miles)
    • Hardee's (2.7 miles)
    • Popeyes Louisiana Kitchen (2.7 miles)

    Pharmacies

    • CVS Pharmacy (2.2 miles)
    • Walmart Pharmacy (2.4 miles)
    • Pick 'n Save Pharmacy (2.8 miles)
    • Walgreens (3.3 miles)
    • Agnesian Pharmacy Main Street (3.4 miles)
    • Kremer Pharmacy & Gift (3.6 miles)
    • Agnesian Pharmacy Plus (4.2 miles)

    Cafes

    • Fanna's Market & Eatery (2.5 miles)
    • Starbucks (2.7 miles)
    • Cellar District (3.7 miles)
    • Starbucks (4.9 miles)

    Parks

    • Rotary Voyageur Playground (2.7 miles)
    • Lakeside Park (2.9 miles)

    Places of Worship

    • Holy Family Congregation (3.3 miles)
    • Sacred Heart Church (3.5 miles)
    • Holy Family Catholic Community (3.6 miles)
    • Institutional Ministries (3.7 miles)
    • Bread of Life Family Worship Center Church (3.7 miles)
    • Salem United Methodist Church (3.9 miles)
    • Spirit Of Life Church Of God (4.2 miles)

    Transportation

    • Quality Cab (3.5 miles)
    • Fond du Lac Skyport (FLD) (3.6 miles)
    • U-Haul Neighborhood Dealer (4.8 miles)
    • U-Haul Neighborhood Dealer (4.9 miles)

    Frequently Asked Questions

    Where is Arc Smith Adult Family Home?

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