309 Blackbird Street, N Fond Du Lac, WI 54937
For more information about senior living options: (844) 490-3973
They are very welcoming, professional, and informative. It is a great place for community outreach by Special Olympics Wisconsin regional area and the University of Wisconsin Oshkosh Fond du Lac campus. The staff are very caring and kind, planning lots of activities for residents and having fun with them. The niece loves the interaction and being there. The instructor is very nice and helpful and speaks very clearly. First aid, choking, and fire safety training are highly recommended.
Greed and lack of true concern start at the Executive Director and extend downward, with money placed ahead of well-being. The organization is described as prioritizing money brought in by clients and state funding over supporting caregivers who work themselves to death for a meager $10?$11 per hour. Caregivers are reportedly subjected to verbal and physical abuse, including racial slurs, which are brushed off and only noted in incident reports. Incidents are often filed away as unimportant, failing to address ongoing problems and undermining team cohesion. The reviewers state it would never be recommended to seek employment there, describing staff as rude, careless, and treated like disposable warm bodies.Arc Smith Adult Family Home in North Fond du Lac is best suited for seniors who want a small, home-like setting and who prize social connection, staff warmth, and community partnerships over formal medical heft. The setting emphasizes interaction, activities, and relationship-building, with evident ties to local organizations and campus programs. Families seeking this kind of atmosphere will find a welcoming, informally structured environment where residents stay engaged and volunteers and partners help broaden the day. Those needing consistent, robust medical oversight, rigorous staffing standards, or a governance model focused on accountability may want to consider alternatives. Charm and locality matter, but reliability and safety commitments matter even more in choosing a long-term home.
On the upside, reviewers repeatedly describe the staff as welcoming, professional, and genuinely kind. Residents are cared for with warmth, and the activity calendar is robust, designed to promote fun and social engagement. The community's links to Special Olympics Wisconsin and the UW Oshkosh Fond du Lac campus suggest meaningful programming that expands opportunities beyond the walls of the residence. Practical skills are highlighted, too: first aid and safety training delivered by instructors. Taken together, these factors cultivate a sense of belonging and purpose that many families identify as the core value of a small-family home setting.
Yet the strongest criticisms focus on leadership priorities and the stress placed on frontline caregivers. A recurring concern is that leadership appears to value revenue over well-being, with money seemingly taking precedence over staff and resident welfare. Pay for front-line workers is described as low, and morale is said to suffer under conditions where verbal or even physical mistreatment occurs and is subsequently downplayed or filed away. These characterizations point to a governance culture where incident handling and caregiver support may be insufficient. While every community contends with turnover and pressure, the tone here - if accurate - raises serious questions about safety, consistency, and the ability to sustain quality care over time.
These competing forces dictate a clear and practical decision framework. The positives - a friendly, engaged staff; an active calendar; and community partnerships - offer tangible benefits that can offset a lighter medical footprint for residents with modest needs. However, the potential downsides - staff burnout, safety concerns, and questions about leadership accountability - can erode trust and disrupt daily life. Families must weigh whether the current culture can withstand turnover and whether management will address safety and compensation credibly. Prospective residents should probe staffing ratios, how incidents are resolved, and what supports exist for caregivers, especially during peak demand. Without direct reassurance on these axes, the social appeal may not translate into stable, long-term reliability.
This community appears best for seniors who value companionship and structured social stimulation and who can tolerate a governance climate that may require ongoing oversight. It suits those who prefer a small, home-like ambiance, easy family involvement, and partnerships that enrich daily life. For individuals needing steady, high-level medical supervision or for families seeking airtight leadership accountability, alternatives with larger size, more formal HR structures, or higher-paid, unionized staff may be preferable. In short, Arc Smith should be on the short list for consideration if the family can actively oversee operations and the resident thrives on social energy more than clinical certainty.
The bottom line is practical and decisive: Arc Smith Adult Family Home can deliver warmth, engagement, and community connection that many seniors will value highly. It may not be the best fit where safety and staffing stability are non-negotiable. For families, the next step is rigorous due diligence: tour the facility, speak with current residents and their families, request a sample activity calendar, review staff tenure and turnover, and ask for clear examples of how concerns have been resolved. If those checks align with the positive culture described by residents, this community can be a strong option; if not, pivot to settings with stronger oversight and staffing promises.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arc Smith Adult Family Home in N Fond Du Lac, WI is a warm and inviting assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
Our fully furnished rooms provide a cozy and comfortable living space for our residents. They can enjoy their meals in our dining room, where we accommodate special dietary restrictions. Our dedicated housekeeping staff ensures that the environment is clean and tidy at all times. Outdoor space is available for residents to relax and enjoy nature.
We understand the challenges of moving into a new place, which is why we offer move-in coordination services to make the transition as seamless as possible. Residents can stay connected with their loved ones through our telephone and Wi-Fi/high-speed internet services.
At Arc Smith Adult Family Home, we provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care for our residents. For those with specific dietary needs or diabetes management, our trained staff will follow specialized meal preparation and service plans. Medication management services are also available to ensure residents receive the right medications at the right time.
Transportation arrangements for medical appointments are provided by our caring team. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; Arc Smith Adult Family Home ensures that our residents have access to various amenities and services within close proximity.
With a focus on personalized care in a comfortable setting along with easy access to nearby facilities and activities; Arc Smith Adult Family Home is an ideal choice for individuals seeking an assisted living community that offers both support and convenience.
Arc Smith Adult Family Home is located at 309 Blackbird Street, N Fond Du Lac, WI 54937 in Fond du Lac County, Wisconsin
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