811 East Geneva Street, Elkhorn, WI 53121
For more information about senior living options: (844) 490-3973
The dispatch is always very helpful and cheerful. The drivers are very friendly, polite, and courteous. The organization is outstanding and helps adults with disabilities find purpose and connect with the community. The staff are very nice and polite, and the dispatch is easy to deal with. The service is excellent for the community and is cheaper than Uber or Lyft. The drivers have been professional and polite, with Travis described as a terrific and personable driver.
They experienced terrible service from Kim and felt unheard. The service is unreliable and cannot be depended on for on-time arrivals. The receptionist is extremely rude and hangs up mid-sentence, causing cancellations to fail. Linda and Cindy are rude and short in conversation, often sounding annoyed, with a voicemail system that is frequently problematic. A driver was very dangerous, nearly causing an accident and should not be on the road. A van did not show up for a reserved appointment, and customer service was very poor. VIP Services failed to pick up for a heart appointment, resulting in a missed appointment and no call. The service has had no record of scheduled rides and sometimes arrives when nothing was scheduled.VIP Services in Elkhorn, WI is best suited for families that need affordable, local transportation specifically for medical appointments or essential trips for seniors or adults with disabilities. When reliability matters but budget is a key factor, this service can fill a practical niche, delivering friendly drivers and dispatch support at a cost far lower than ride-hailing alternatives. For households that can absorb occasional scheduling hiccups, the program offers a workable, community-oriented transportation option that keeps individuals connected to their healthcare and daily needs without breaking the bank.
Those considering alternatives should weigh the moments when timeliness and dependable communication are non-negotiable. If a ride must arrive exactly on time, or if the schedule frequently shifts and requires quick confirmation, this option may feel risky. Rude or unresponsive phone staff and inconsistent cancellation practices have been reported, and those patterns can translate into missed appointments or last‑minute scrambling. Families with rigid appointment windows or those needing a single reliable point of contact every day will want to explore other providers or local shuttle options that emphasize strict adherence to posted times and clearer communication channels.
The strongest pros center on human interaction and cost efficiency. Dispatchers are described as helpful and cheerful, and drivers are generally polite, with several riders praising named drivers for their professionalism. The value proposition is notable: rides are frequently cheaper than Uber or Lyft, and for many, the ability to secure transportation without a private ride-share price tag is a meaningful advantage. The service has earned praise for its broader mission, supporting adults with disabilities and helping them stay connected to the community, which adds a practical, social benefit to the logistical function of getting to appointments.
Yet the cons repeatedly pull in the opposite direction. The most damaging issues are reliability and communication breakdowns: cancellations that aren’t honored, rides that show up late or not at all, and voicemail systems that fail to connect riders with a real person. Reports of rude calls, dismissive attitudes, or conversations that feel like negative news deliveries undermine trust in the system. There are concrete safety concerns in the mix as well, including near-mmiss driving incidents and aggressive driving behavior by some vans, which heighten anxiety about using the service for important appointments. When a rider misses a doctor’s visit because a ride was not scheduled correctly, the cumulative effect is a clear, practical determent to continued use.
This is not a facility for risk-averse households or for those who require consistent, predictable scheduling with courteous, dependable communications at every step. Families should approach VIP Services with a plan: test-drive a few rides to assess punctuality, insist on clear confirmations, and request direct lines to dispatch rather than relying on voicemail. Having a back-up plan, another local transport option or a trusted caregiver who can adapt schedules when a ride falls through, helps mitigate the inherent volatility flagged in many reviews. If the goal is to maximize reliability, this service should be treated as a supplementary option rather than the sole transportation solution.
In the end, VIP Services offers a pragmatic, budget-conscious solution for Elkhorn-area transportation to medical appointments, with a willingness to help and a generally friendly driver pool. The major trade-off is reliability and communications consistency; when those gaps widen, the entire value proposition erodes. For families prioritizing cost and social value, with flexibility to weather occasional scheduling inconsistencies, VIP Services can play a meaningful role in maintaining mobility for loved ones. For those whose schedules hinge on absolute punctuality and impeccable customer service, alternatives, potentially a more tightly managed shuttle program or a private transport arrangement, will deliver higher peace of mind. The decision should hinge on whether the daily reality of ride reliability aligns with the household’s appointment-heavy calendar.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to our assisted living community in Elkhorn, WI, where we offer a range of VIP services and amenities to ensure a comfortable and convenient lifestyle for our residents.
Our community features a spacious dining room where residents can enjoy delicious meals prepared by our skilled chefs. Each apartment is fully furnished, providing a cozy and home-like atmosphere. Our beautiful garden offers a peaceful outdoor space for relaxation and socializing.
We provide housekeeping services to ensure that our residents' living spaces are clean and tidy at all times. Our move-in coordination service takes care of all the details, making the transition into our community as smooth as possible.
For those who need assistance with daily activities such as bathing, dressing, and transfers, our compassionate staff is available to provide support. We also coordinate with health care providers to ensure that all medical needs are met. Special dietary restrictions, including diabetes diets, are carefully catered for during meal preparation and service.
Transportation arrangements are made for medical appointments to ensure our residents can easily access the care they need. High-speed Wi-Fi and telephone services keep residents connected with loved ones.
In addition to these amenities, we offer a variety of daily activities to keep residents engaged and entertained. From scheduled events to nearby cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals - there is always something exciting happening or easily accessible in the surrounding area.
At our assisted living community in Elkhorn, WI, we strive to provide exceptional care while promoting independence and an active lifestyle. Visit us today to experience the comfort and convenience of our VIP services firsthand.
VIP Services is located at 811 East Geneva Street, Elkhorn, WI 53121 in Walworth County, Wisconsin
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
