Frontida of Elkhorn

Pros

• The facility is described as spacious, clean, and well-maintained, providing a welcoming environment for residents.
• Staff members are consistently praised for being friendly, helpful, and caring towards residents and their families.
• Residents enjoy the variety of activities available, as well as the quality of food served in the facility.
• The community offers excellent security measures, ensuring peace of mind for families.
• Many reviewers express a strong sense of satisfaction with the care received by their loved ones, highlighting the dedication of the staff.
• The availability of different room sizes caters to various needs, making it easier to find accommodations that suit individual preferences.
• Positive experiences with management indicate a commitment to addressing concerns and maintaining open lines of communication with families.

Cons

• Staff at the facility are not very nice and often come across as stuck-up, leading to a poor working environment for employees.
• There is an unpleasant odor of ammonia and urine in some areas of the facility, detracting from the overall experience.
• After a resident passed away, there were significant delays in processing a refund for unused rent, with repeated false promises from staff regarding communication.
• The community has been noted to be understaffed, resulting in caregivers being overwhelmed and unable to provide adequate care.
• Some residents report dissatisfaction with the food quality and variety, particularly during evening meals.
• There have been complaints about staff not following through on promised care tasks, such as walking residents or administering medication timely.
• Residents waiting too long after pushing their call button indicates potential issues with response times due to staffing levels.
• The presence of younger staff members on their phones during meal service was seen as unprofessional and disappointing by family members visiting residents.

Review

In the realm of memory care facilities, Frontida of Elkhorn and Tender Reflections of Elkhorn have both garnered a mix of positive feedback and critical reviews from families seeking comfort for their loved ones. Many reviews highlight the cleanliness and spaciousness of the rooms, as well as the friendliness and attentiveness of the staff. Visitors often describe the atmosphere as welcoming and homely, citing features such as bright, open spaces with ample windows that create an inviting environment for residents.

Several reviewers specifically noted the amenities available in these facilities, which include social gathering areas, courtyards for outdoor activities, on-site beauty salons, physical therapy offices, and in-house pharmacies. These additional services contribute to a comprehensive living experience that is designed to cater to both personal needs and comfort. Families expressed gratitude for these thoughtful touches that enhance their loved ones’ daily lives. In particular, visitors appreciated how staff members engaged with residents during activities and meals, creating an environment conducive to social interaction.

However, despite the many positive aspects shared by numerous families about Frontida and Tender Reflections, some concerns were raised regarding staffing levels and communication issues. Several reviewers mentioned instances where they felt that their loved ones did not receive adequate attention due to understaffing. Some family members reported difficulties getting timely responses from administration concerning medication management or general inquiries about resident care. These lapses raised alarm bells for individuals trying to ensure that their relatives received proper daily assistance.

The dining experience was also a point of contention among some residents at Tender Reflections; while many enjoyed the food provided in-house—one visitor remarked on how their loved one had not complained—the sentiment was not universal. A few individuals expressed dissatisfaction with meal options or service delays during peak times. It appears that there is room for improvement when it comes to ensuring consistent quality in each resident’s dining experience.

Another significant critique centers around refund policies after a resident’s passing. One unfortunate testament involved a family member who faced repeated frustrations over unfulfilled promises regarding refunds following their father's death—a factor that negatively impacted their overall perception of service quality at Tender Reflections. Such experiences can exacerbate stress during already challenging times when families navigate loss while concurrently dealing with bureaucratic matters related to care services.

Despite mixed experiences surrounding care quality and administrative responsiveness, several families emphasized their belief in both facilities' compassionate mission toward memory care support. Reviewers frequently acknowledged moments where staff demonstrated exceptional kindness or went out of their way to provide comfort—not least during sensitive periods such as end-of-life scenarios where family members sought solace amid difficult circumstances.

In conclusion, prospective clients considering either Frontida of Elkhorn or Tender Reflections should weigh these evaluations carefully—while glowing testimonials underscore strengths like cleanliness, community engagement through activities, appealing environments filled with natural light—all balanced against reports raising fundamental questions about staffing adequacy and responsiveness from administration. As families search for suitable assisted living arrangements where safety meets compassion within budgetary constraints—taking time to visit facilities firsthand may aid in making informed decisions that best fit individual needs during life’s most challenging transitions.

This part of Elkhorn, Wisconsin offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several restaurants nearby such as Annie's Burger Town, Culver's, and Cousins Subs, residents can enjoy a range of dining options close to home. Additionally, there are several pharmacies in the area including Walgreens and Aurora Pharmacy for easy access to medication and healthcare needs. In terms of healthcare, there are reputable physicians at Aurora Health Center and Aurora Sports Health, as well as hospitals like Aurora Lakeland Medical Center and Mercy Walworth Hospital within a short distance. For recreational activities, residents can visit Elkhorn Sunset Park or Kishwauketoe Nature Conservancy for outdoor enjoyment. Overall, this part of Elkhorn provides a well-rounded community with plenty of resources for senior living.

Restaurants

• Annie's Burger Town (0.1 miles)
• Walworth County Fair Grounds (0.6 miles)
• McDonald's (0.7 miles)
• Culver's (0.7 miles)
• Cousins Subs (0.8 miles)
• Burger King (0.9 miles)
• Evergreen Country Club (2.5 miles)

Physicians

• Bradley M Fideler, MD (0.4 miles)
• Aurora Health Center (0.8 miles)
• Kort, Chad, Md - Aurora Health Care (0.8 miles)
• Aurora Health Center (2.2 miles)
• Eye Physicians Surgeons SC (2.4 miles)
• Aurora Health Care (5.4 miles)
• Aurora Sports Health (5.4 miles)

Pharmacies

• Walgreens (0.6 miles)
• Pharmacy Station (0.9 miles)
• Aurora Pharmacy (2.4 miles)
• Aurora Pharmacy (2.6 miles)
• Walmart Pharmacy (5.2 miles)
• Shopko Delavan Pharmacy (5.7 miles)
• Walgreens (5.8 miles)

Parks

• Elkhorn Sunset Park (1.3 miles)
• Kishwauketoe Nature Conservancy (7 miles)
• Edgewater Park (7.2 miles)
• Flat Iron Park (8.3 miles)

Cafes

• Stillwater Coffee Company (1.8 miles)
• Panera Bread (5.2 miles)
• Elizabeth's Cafe (6.4 miles)
• Daddy Maxwell's Diner & Cafe (7.1 miles)
• Steamers Coffee (7.2 miles)
• Avant Bicycle & Cafe (8.2 miles)
• Starbucks (8.2 miles)

Hospitals

• Aurora Lakeland Medical Center (2.6 miles)
• Mercy Walworth Hospital and Medical Center (5.8 miles)
• Mercy Heart and Vascular System (5.9 miles)
• Mercy Birthing Center (5.9 miles)
• Mercy Plastic Surgery Center (5.9 miles)
• Dunphy Erin OD Mercy Health System (6 miles)
• Carriage Healthcare Companies (8.7 miles)

Places of Worship

• St Andrew Parish (6.1 miles)
• Norman B Barr camp (7.3 miles)
• St Francis De Sales Church (8.6 miles)

Theaters

• Emagine Geneva Lakes (7.9 miles)