Birch Creek in De Pere, WI
Save525 North 10th Street, De Pere, WI 54115
For more information about senior living options: (866) 208-4318
Overall Review of Birch Creek
Pros
The activity department is awesome.
They motivate folks every day.
People love them.
Cons
The caregiver was disgusted by the facility's condition and cleanliness.
The facility hadn't been cleaned in 30 years.
The walls looked like they were crumbling.
Bed bugs were present after attempts to remove them.
Residents were reportedly still in their rooms during pest control.
The reviewer wouldn't even send their enemies there.
They advised others not to send or keep loved ones there.
Review
Birch Creek in De Pere, WI is best suited for seniors who prize an active social life and daily programming, and who can tolerate older, less-polished surroundings. The community’s standout strength is the activity department, which is described as engaging, motivating, and consistently capable of drawing residents into meaningful daily participation. For families seeking vigorous programs that keep a resident mentally and socially engaged, Birch Creek offers a compelling fit. The atmosphere benefits those who respond well to structured events, group outings, and the cadence of a busy activity calendar, even if the physical environment isn’t showroom clean.
Yet this is a facility where cleanliness and upkeep become the defining tradeoffs. One caregiver’s report paints a stark contrast: a deteriorated environment, walls that crumble, and a building that feels like it has not been properly cleaned in years. Bed bugs add a high-risk layer, with claims that disinfection attempts were underway while residents remained in their rooms. That combination, pest control challenges intersecting with visible deferred maintenance, signals ongoing risk and creates a perception of instability in daily living spaces. Families should explicitly weigh whether a resident can thrive socially while safety and hygiene concerns persist.
The tone from staff appears mixed. The only three-star or worse feedback points toward frontline engagement gaps, with a blunt comment equating employment here to “a job.” That sentiment matters because it may translate into inconsistent quality of care or variable responsiveness, especially during emergencies or busy shifts. When care quality aligns with the energy of the activity team, life in the community can feel vibrant; when that energy is not matched by maintenance or staffing consistency, the gaps widen quickly. This tension between lively programs and faltering infrastructure is the core tension families must evaluate.
On balance, the positives, especially the activity program, partially offset the main drawbacks but do not fully neutralize them. A robust activity slate can meaningfully improve mood, reduce isolation, and help residents maintain a sense of purpose. However, no amount of programming can fully compensate for unresolved sanitation issues, pest history, and structural concerns that impact daily living and safety. Prospective residents who require a consistently clean, well-maintained environment with stringent infection control should question whether the current level of investment in housekeeping and facility upkeep aligns with those expectations. The gap between programming vitality and environmental risk is the defining calculation.
For families seriously considering Birch Creek, several concrete steps are prudent. Schedule a tour at multiple times to observe housekeeping, maintenance responsiveness, and pest-control logs in real time. Request a detailed remediation plan with specific timelines and milestones for cleanliness improvements, wall repairs, and pest management, and ask to see third-party inspection results or state compliance documentation. Probe management about staffing consistency, turnover, and how care plans are monitored when the activity department is fully occupied. If these assurances and improvements cannot be demonstrated convincingly, it is wise to explore alternatives that emphasize pristine environments and proven safety records, even if that means sacrificing some level of daily programming.
In summary, Birch Creek delivers genuine value for residents who value daily social engagement and do not require a spotless, hospital-clean atmosphere. The best-fit candidate is someone who can thrive in a lively, community-centered setting while tolerating, or actively participating in, ongoing improvements to cleanliness and safety. For families prioritizing immaculate facilities and airtight infection control, alternatives are strongly worth pursuing. The decision hinges on whether the resident’s well-being can be sustained through robust activities and social connection without accepting persistent environmental shortcomings.
Features
Housing
80 resident community capacity
Types of Care
Assisted Living
Memory Care
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Austin Straubel International (3 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Description
Birch Creek in De Pere, WI is an assisted living community that specializes in memory care. Our residents enjoy a variety of amenities designed to enhance their daily lives and provide comfort. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination services, outdoor spaces for relaxation and recreation, private bathrooms for added privacy, restaurant-style dining experiences with delicious meals prepared and served by our skilled staff.
In addition to these amenities, Birch Creek also offers various care services to support our residents' well-being. Our 24-hour call system ensures that assistance is available at any time should the need arise. Our trained caregivers provide 24-hour supervision and assistance with activities of daily living such as bathing and dressing. We also offer specialized memory care programming tailored to individuals with mild cognitive impairment or memory-related conditions.
Nutrition plays an essential role in maintaining overall health, which is why we cater to special dietary restrictions through our diabetes diet program and other menu options. Our dedicated staff manages medication administration and ensures that residents receive the proper dosage at the right time.
At Birch Creek, we understand the importance of mental wellness for our residents. That's why we offer a comprehensive mental wellness program to promote cognitive stimulation and emotional well-being.
Residents at Birch Creek can enjoy various activities designed to foster engagement and social interaction. From concierge services to planned day trips and resident-run activities, there is always something exciting happening throughout the week. We also offer scheduled daily activities to keep our residents active and entertained.
Located in De Pere, WI, Birch Creek benefits from its proximity to numerous amenities nearby. With five cafes within reach for socializing over coffee or tea, three parks for enjoying nature walks or outdoor picnics nearby,
Additionally twenty-four doctors, ten pharmacies, and thirty-eight restaurants in close proximity. Transportation is easily accessible as we have three transportation options nearby. For spiritual fulfillment, there are two places of worship conveniently located nearby. And for entertainment, we have one theater close by where residents can enjoy movies or live performances.
At Birch Creek, we strive to provide a nurturing and engaging environment for our memory care residents. Our dedicated staff is committed to ensuring their comfort, safety, and well-being while fostering a sense of community and purpose.
Nearby Places of Interest
Cafes
- Oak Street Cafe (0.2 miles)
- Starbucks (0.3 miles)
- The Exchange Coffee, Mercantile, & Eatery (0.9 miles)
- Panera Bread (1.7 miles)
- Sky World Coffee And Custard (3.5 miles)
Restaurants
- McDonald's (0.3 miles)
- Nicolet Restaurant (0.8 miles)
- Brickhouse Craft Burgers & Brews (0.8 miles)
- Stella's (0.8 miles)
- Replay Sports Bar & Grill (0.9 miles)
- The Abbey (1 miles)
- The Union Hotel & Restaurant (1.2 miles)
Pharmacies
- Walgreens (0.3 miles)
- Walgreens (1.3 miles)
- Custom Health Pharmacy (2.4 miles)
- Walgreens (2.5 miles)
- CVS Pharmacy (2.5 miles)
- Aurora Pediatrics (2.7 miles)
- Bellin Health Pharmacy Ashwaubenon (2.8 miles)
Parks
- Sand Acres Park (1.1 miles)
- Heritage Hill State Park (3 miles)
- Green Isle Park (3.7 miles)
Places of Worship
- Old St Joseph Church (1.2 miles)
- Nativity Of Our Lord Parish (2.6 miles)
Physicians
- Green Bay Radiology SC (1.2 miles)
- Mehul Mahendra Doshi (1.2 miles)
- Food Safety Net Services - Green Bay (1.9 miles)
- Dermatology Associates of Wisconsin, S.C. (1.9 miles)
- Forefront Dermatology De Pere, WI (1.9 miles)
- Prevea Sports Medicine (2.1 miles)
- Bellin Health Fitness Center (2.1 miles)
Theaters
- Bay Park Cinema Ashwaubenon, Wi (2.3 miles)
Hospitals
- Universal Hospital Services (2.5 miles)
- Bellin Memorial Hospital (2.8 miles)
- St Vincent Hospital (3.9 miles)
- Bellevue Independent and Assisted Living (4.1 miles)
Transportation
- Jet Air Group (3.1 miles)
- Uber/Lyft Waiting Lot (3.5 miles)
- Austin Straubel International Airport (GRB) (3.6 miles)
Frequently Asked Questions
Birch Creek is located at 525 North 10th Street, De Pere, WI 54115 in Outagamie County, Wisconsin
Birch Creek's array of services is meticulously designed to address the unique needs of residents facing dementia or Alzheimer's disease, promoting their dignity and well-being. Assistance with dressing and bathing ensures personal hygiene and self-esteem are maintained, while meal preparation and service cater to dietary restrictions and preferences, enhancing nutrition. Medication management supports adherence to treatment plans, reducing confusion around medical regimens. Moreover, assistance with transfers fosters mobility and independence, crucial for maintaining physical health. Round-the-clock supervision provides safety in an environment where wandering may pose risks. The integration of a mental wellness program encourages cognitive engagement through tailored activities that stimulate memory and social interaction, while specialized memory care programming offers structured support uniquely suited for those with mild cognitive impairment to more advanced stages of dementia. Together, these features create a holistic approach that nurtures both the physical and emotional needs of residents, contributing to a supportive living experience.
Birch Creek on seniors.fyi includes 10 photos including images showing windows, interior, salon, wall art, bathroom, landscaping, decor, kitchen, and more.
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