Birch Creek
Save525 North 10th Street, De Pere, WI 54115
For more information about senior living options: (844) 490-3973
Two voices come through in these reflections, one bright with appreciation for the people who bring life and activity to residents, and another that aches at the conditions that those same facilities and staff are supposed to support. On one hand, a caregiver's tribute shines: the activity department stands out as a bright spot, a daily source of motivation and warmth that the writer clearly loves and values. The message is simple and heartfelt: the people who run the activities are making a real difference in people's days, and that energy matters a lot to those living through the routine of care.
The praise is direct and emphatic: "The activity dept is awesome! They are motivating folks every day! Love them." Those few lines carry a larger sense of hope - the idea that meaningful, engaging programming can lift spirits, break up the monotony of care routines, and give residents something to look forward to. The writer's passion is palpable, suggesting that, in the middle of challenging days, the activity team provides a lifeline of encouragement, connection, and purpose. It's a reminder that, even in tough places, dedicated staff can make a real, positive impact on daily life.
Yet the same set of experiences contains a stark contrast that can shake anyone - an area where the picture grows troubling very quickly. The caregiver describes being "absolutely disgusted at the condition the entire facility was in & where the residents where living." The words convey a visceral reaction, not merely to one room or one incident, but to what feels like a systemic neglect in the living spaces designed to shelter some of the most vulnerable people. The tone implies a level of care incongruent with the responsibilities of caregiving, a discord between the promise of care and the reality observed in everyday surroundings.
The critique dives deeper into specifics that touch the most tangible concerns. The writer notes that it "looked like it hasn't been cleaned in 30 years," and then clarifies the extent of the issue - "I did look everywhere just in case some parts where better then others sadly it was all bad." The description is heavy: it's not a matter of a few grimy corners but a broad, pervasive sense that cleanliness and maintenance are not being kept up. The mention of the "upstairs 2nd floor" as especially problematic adds a detail that readers can imagine - the heart of the building where conditions felt even more neglected, amplifying the overall impression of decline within the facility.
Structural and physical concerns are not left unaddressed. The reviewer mentions "the walls looked like they were crumbling," painting a picture of deterioration that feels almost architectural rather than purely sanitary. When such imagery is paired with the observation of ongoing cleanliness deficits, it conjures a place where safety and dignity might be compromised. The visceral nature of these reflections underscores a worry that residents' living spaces are not just unappealing, but potentially unsafe and unsanitary.
In a section that amplifies the severity, the account shifts to a crisis of pests and the methods used to combat them. The writer recalls the troubling fact that there were "bed bugs after trying to get rid of them." The situation is described as "horrible" - not a minor inconvenience, but a serious health and comfort issue that residents and staff are grappling with. The language conveys disgust and distress, highlighting the emotional toll of managing an infestation within a setting meant to protect residents' well-being.
The gravity of the situation is reinforced by the claim that there were residents still in their rooms when fumigation was being conducted: "Other workers said there was even residents still in their rooms when they were bombing the place for the bed bugs!!" The use of the word "bombing" - whether literal or colloquial for fumigation - emphasizes the urgency and severity of the problem. It's a detail that intensifies the sense of risk and the seriousness of the measures taken, while also raising questions about whether residents' safety and comfort were adequately prioritized during treatment.
The review closes with an urgent, heartbreaking plea that will stay with readers: "I wouldn't even send my enemies there. Please dont send or keep loved ones there. Completely breaks my heart." The emotional weight is undeniable - the writer's distress is not merely about inconveniences or bad smells, but about the fear that someone's family member might be subjected to such conditions. The accompanying emoji ? makes the sentiment concrete, turning the piece from a critique into a human appeal for reform and accountability.
In the end, the collection of observations presents a striking juxtaposition. On one side, there is a beacon of hope - the activity department - the heartening reminder that compassionate, engaging care can shine even when other aspects falter. On the other side sits a grave warning about facility standards, cleanliness, and pest management that threaten the basic dignity and safety of residents. The message is clear: there are dedicated people who bring warmth and energy to residents every day, but there are also serious, systemic concerns about the environment those same residents inhabit. If change is to come, it will require a concerted effort to preserve the goodwill and energy of the staff while addressing every facet of the facility's upkeep, from cleanliness to pest control to the safety of residents during treatment. It's a stark call to action that stays with you long after the last line.
Birch Creek in De Pere, WI is an assisted living community that specializes in memory care. Our residents enjoy a variety of amenities designed to enhance their daily lives and provide comfort. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination services, outdoor spaces for relaxation and recreation, private bathrooms for added privacy, restaurant-style dining experiences with delicious meals prepared and served by our skilled staff.
In addition to these amenities, Birch Creek also offers various care services to support our residents' well-being. Our 24-hour call system ensures that assistance is available at any time should the need arise. Our trained caregivers provide 24-hour supervision and assistance with activities of daily living such as bathing and dressing. We also offer specialized memory care programming tailored to individuals with mild cognitive impairment or memory-related conditions.
Nutrition plays an essential role in maintaining overall health, which is why we cater to special dietary restrictions through our diabetes diet program and other menu options. Our dedicated staff manages medication administration and ensures that residents receive the proper dosage at the right time.
At Birch Creek, we understand the importance of mental wellness for our residents. That's why we offer a comprehensive mental wellness program to promote cognitive stimulation and emotional well-being.
Residents at Birch Creek can enjoy various activities designed to foster engagement and social interaction. From concierge services to planned day trips and resident-run activities, there is always something exciting happening throughout the week. We also offer scheduled daily activities to keep our residents active and entertained.
Located in De Pere, WI, Birch Creek benefits from its proximity to numerous amenities nearby. With five cafes within reach for socializing over coffee or tea, three parks for enjoying nature walks or outdoor picnics nearby,
Additionally twenty-four doctors, ten pharmacies, and thirty-eight restaurants in close proximity. Transportation is easily accessible as we have three transportation options nearby. For spiritual fulfillment, there are two places of worship conveniently located nearby. And for entertainment, we have one theater close by where residents can enjoy movies or live performances.
At Birch Creek, we strive to provide a nurturing and engaging environment for our memory care residents. Our dedicated staff is committed to ensuring their comfort, safety, and well-being while fostering a sense of community and purpose.
Birch Creek is located at 525 North 10th Street, De Pere, WI 54115 in Outagamie County, Wisconsin
Birch Creek's array of services is meticulously designed to address the unique needs of residents facing dementia or Alzheimer's disease, promoting their dignity and well-being. Assistance with dressing and bathing ensures personal hygiene and self-esteem are maintained, while meal preparation and service cater to dietary restrictions and preferences, enhancing nutrition. Medication management supports adherence to treatment plans, reducing confusion around medical regimens. Moreover, assistance with transfers fosters mobility and independence, crucial for maintaining physical health. Round-the-clock supervision provides safety in an environment where wandering may pose risks. The integration of a mental wellness program encourages cognitive engagement through tailored activities that stimulate memory and social interaction, while specialized memory care programming offers structured support uniquely suited for those with mild cognitive impairment to more advanced stages of dementia. Together, these features create a holistic approach that nurtures both the physical and emotional needs of residents, contributing to a supportive living experience.
Birch Creek on seniors.fyi includes 10 photos including images showing windows, interior, salon, landscaping, decor, wall art, bathroom, garden, and more.
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