Mitchell Manor

Pros

• The facility is described as one of the best the reviewer has seen for patient care and cleanliness.
• The staff are very professional.
• The nurses are very friendly.
• The staff are very nice.

Cons

• The rehabilitation facility has very poor communication and uneven, inconsistent care.
• Discharge planning is totally inadequate.
• The facility overall receives a poor grade.
• Call lights remain on for 10 to 35 minutes.
• Food is served cold.
• Information is not properly documented or communicated to doctors or on-site nurses.
• Dr. Schieder has not been seen for two months.
• Needy patients receive excessive attention at the expense of other patients.
• Basic hygiene tasks such as brushing teeth and washing hands before meals are not consistently performed.
• Information is not properly transferred between shifts.
• Even after two weeks of follow-up, little has changed.
• The reviewer's mother is still not sleeping.
• A lap blanket disappeared from patient room 309, a comfort to the mother.
• A nurse practitioner continued to increase medications, leaving the patient disoriented and needing to be weaned off overmedication.
• The mother is described as addicted to oxycodone and experiencing withdrawal; the doctor is referred to as invisible.

Review

There are two very different impressions woven through the recent feedback. In one positive snapshot, a facility is lauded for its exceptional cleanliness, professional standards, and the friendliness of its nurses. The praise suggests a high level of patient care when it comes to the environment and the demeanor of the nursing staff, painting a picture of a place that feels orderly and welcoming on those terms. The overall tone here is one of appreciation for how clean, organized, and supportive the environment can be, with the staff seemingly presenting as courteous and capable, at least in certain contexts.

But a very different experience emerges when the focus shifts to the rehabilitation facility, where the reported issues cast a much less favorable light. The overarching assessment there is stark: very poor communication, uneven and inconsistent care, and a discharge process that appears seriously deficient. The overall grade given in this account is poor, indicating that the patient's needs were not consistently anticipated or met, and that coordination among staff left gaps that affected the quality of care. Even amid occasional moments of helpfulness from individual staff members, the sense of reliability and continuity is undermined by systemic shortcomings.

Specific daily challenges are described in blunt terms. Call lights, it is claimed, remain unanswered for extended stretches - ranging from 10 to 35 minutes - before someone responds. Food is reported to be served cold, a detail that underscores a broader concern about basic comfort and timely attention to routine needs. Information is described as not being documented properly or relayed to the doctors or on-site nurses, which points to a breakdown in information flow and collaboration that can have real consequences for patient safety and treatment consistency. There is also the troubling note of an "invisible" doctor - an impression that some medical leadership is not present or accessible, at least to the family member who describes not having met Dr. Schieder in two months.

Equally troubling are concerns about how resources and attention are allocated among patients. The reviewer suggests that "needy patients" receive disproportionately more attention while other patients are neglected, creating a sense of inequity and imbalance in care. Even routine tasks and hygiene appear inconsistent, with claims that simple things like brushing teeth and washing hands before meals are not reliably addressed. The account also highlights ongoing follow-up challenges: despite weeks of attempts at follow-up, tangible improvements remain limited, and the patient's sleep disruption persists, suggesting deeper issues with sleep hygiene and overall comfort.

There is a tangible sense of loss and disruption in the physical environment as well. A lap blanket - an orange item with a blue crochet edge, described as a huge comfort for the patient in room 309 - appears to have disappeared during a therapy session, raising concerns about item retention and patient comfort. Such missing items may seem minor in isolation, but they contribute to a broader impression of disorganization and lack of accountability within the facility. The combination of missed comforts, inconsistent care, and poor coordination likely compounds the distress felt by patients and families.

Medicinal management is another focal point of concern. A nurse practitioner is described as repeatedly adding medications, which allegedly left the patient disoriented and in need of tapering off medications. The account goes further to allege medication-related complications, including withdrawal symptoms, and even labels the situation as a case of oxycodone dependence with the patient experiencing withdrawal during the process. The mention of an "invisible" doctor underscores a perception that medical oversight is insufficient or under difficult circumstances, leaving family members feeling left in the dark about the rationale for the regimen and the risks involved.

Taken together, the experiences shared depict a complex picture: strong potential in some aspects of care and facility conditions coexist with significant, recurring concerns about communication, consistency, and safety in treatment. The positive notes about cleanliness and the courtesy of some staff contrast sharply with criticisms about discharge planning, documentation, coordination among shifts, and the management of medications. For families and patients navigating rehabilitation, the message emphasizes the critical need for reliable information sharing, timely responses, equitable attention to all patients, and careful, monitored medication practices to prevent confusion and distress. In short, the care environment appears to be two-tiered in perception - one that shines in cleanliness and some staff interactions, and another that raises important red flags about systemic gaps that need to be addressed to ensure safe, consistent, and patient-centered care.

This area of Appleton, Wisconsin offers a convenient and diverse range of amenities for seniors looking to settle down. With several physicians, pharmacies, and healthcare services nearby, residents can easily access medical care and support. The presence of various restaurants and cafes provides plenty of options for dining out or grabbing a quick bite to eat. For leisure and recreation, there are parks within a short distance where seniors can enjoy nature and outdoor activities. Additionally, the close proximity to the Hollywood Cinema offers entertainment options for those interested in catching a movie. The availability of transportation options, including the Appleton International Airport, ensures easy travel access for visiting family or planning trips. Overall, this part of Appleton provides a comfortable and well-rounded environment for seniors looking to establish themselves in the community.

Physicians

• Perinatal Consulting Group (0.3 miles)
• Nurse's Practioner Health Service (0.4 miles)
• Winius, Michael Msw LCSW Cadc (0.8 miles)
• Michael P Vrabec, MD (0.8 miles)
• 920 Wellness Studio (1 miles)
• Alexander Eye Institute (1.3 miles)
• Li Zhou, MD (1.4 miles)

Restaurants

• Flagstone (0.9 miles)
• Chick-Fil-A (1.1 miles)
• Fazoli's (1.1 miles)
• Chipotle Mexican Grill (1.1 miles)
• Five Guys Burgers & Fries (1.2 miles)
• McDonald's (1.2 miles)
• Machine Shed Restaurant (1.2 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (1.8 miles)
• Starbucks (2.4 miles)
• Copper Rock Coffee (3.2 miles)

Theaters

• Hollywood Cinema Appleton, Wi (1.3 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Consumer Prescription Center (1.8 miles)
• Morton LTC (1.8 miles)
• Walgreens (2 miles)
• Grifols (2.1 miles)
• Pick 'n Save Pharmacy (2.3 miles)
• Home Town Pharmacy (2.3 miles)

Parks

• Alicia Park (2 miles)
• Pierce Park (2.3 miles)
• Jones Park (3.1 miles)

Hospitals

• Valley Thermography (2.1 miles)
• St Elizabeth Hospital Auxiliary (3.2 miles)
• St Elizabeth Hospital (3.3 miles)

Transportation

• Appleton International Airport (ATW) (2.3 miles)
• Atw Bagage Claim (2.3 miles)
• Platinum Flight Center (2.5 miles)