201 South Glenridge Ct, Appleton, WI 54914
For more information about senior living options: (844) 490-3973
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The staff members truly cared about clients and wanted to see them succeed. Counselors genuinely care about clients and want what's best for them. Karyne is an amazing counselor. The environment was described as judgment-free and supportive. The program provided tremendous support, education, and compassionate guidance to participants. The organization helped clients build a meaningful life and sobriety. They offered housing opportunities through CCAP to help clients transition to stable living.
The facility is not interested in helping anyone with addiction or mental disorders. The program is punitive and focuses more on enforcing rules than on treating addiction. Residents are discharged for emotional reactions and minor rule infractions rather than receiving support. Several staff members are condescending toward residents. The administrator comes off as controlling and egotistical. The program does not treat residents as adults seeking help. The facility is accused of allowing illicit drugs on the premises and taking no action. The food is terrible and mostly outdated. Rules banning snacks or drinks in rooms lead to punishments, undermining recovery. The program concentrates on cleaning chores rather than helping residents learn to manage life after treatment.Across the many testimonials about Casa Clare, which operates under Apricity Services and has locations like Appleton, readers encounter a study in contrasts. The reviews span a broad spectrum from life-saving, deeply grateful accounts to sharp, corrective critiques of the program's culture and practices. Some clients describe a structured environment that helped them gain sobriety and rebuild their lives, while others criticize the facility as punitive, dismissive of mental health needs, and inadequately focused on genuine treatment. Taken together, the comments paint a picture of a program that can be transformative for some and distressing for others, depending on individual needs, staff interactions, and the specific dynamics of a given stay.
On the more difficult side, several reviewers recount experiences of being discharged or threatened with discharge for behavior that they, in their view, reflected the tension between treatment and discipline. One person describes intervening to prevent a physical fight and being upset that the house manager did not come out to de-escalate; they felt accountability should have been coupled with support rather than punishment, especially given trauma histories. Discharges are described not only for disruptive incidents but also for actions like leaving a group without permission when crying or distressed, and even for being accused of making a "mocking face" at other clients. In these accounts, the program's disciplinary framework is portrayed as rigid, sometimes to the point of appearing punitive rather than therapeutic. The reviewer notes multiple disciplinary reviews - three in one account - with warnings about a possible fourth discharge, and laments that there was no opportunity to sign a behavioral contract or otherwise demonstrate willingness to engage in a recovery-focused plan.
Another thread running through the negative reviews concerns the sense that the facility prioritizes rules enforcement over treating addiction and co-occurring mental health conditions. Some reviewers describe staff as condescending, with a certain administrator (named as Mike in one account) coming across as controlling and dismissive of participants' lived experiences. The critique extends to the way distressing life events - such as a family member entering hospice - are handled; one reviewer says they were required to report to a setting that felt punitive rather than supportive during a personal crisis. The emphasis on chores - cleaning, keeping rooms spotless, and other logistical routines - appears to have overshadowed therapeutic work for some residents, who felt the focus on routine tasks prevented them from accessing more meaningful addiction treatment or trauma support. There are also complaints about the quality of the environment - snacks and drinks restricted in rooms, peripheral emphasis on superficial "exercises" against other residents, and food described as poor or outdated by some.
The Appleton location, in particular, is cited in a strongly negative review that claims illicit drugs were being brought into the facility and that the administration did nothing substantive about it. The reviewer went so far as to threaten notifying authorities and state agencies, suggesting a breakdown in trust and safety that goes beyond individual staff interactions. This voice portrays a system where safety and accountability feel compromised, raising questions about how concerns are escalated and addressed within the program.
Despite these criticisms, a number of reviews offer powerful counterpoints: lives transformed, gratitude for long-term sobriety, and explicit praise for particular staff members. Several clients credit Casa Clare and Apricity with saving their lives and giving them a second chance. Names such as Karyne and Emily appear as standout counselors who provided meaningful support and guidance during treatment. One reviewer celebrates a full five years of sobriety this past July, another touts nine years of sobriety and credits the program with helping address trauma and other co-occurring conditions. Family members frequently express gratitude for the care their loved ones received, noting the program's safety, structure, and supportive environment as a foundation for recovery. The testimonials emphasize that, for some participants, the program delivered essential skills, coping strategies, and a sense of community that helped them re-enter the world with greater confidence. The narrative of Apricity's integrated approach, including housing pathways such as the Casa Clare Apartment Program (CCAP), recurs as a source of stability and ongoing recovery.
Several accounts highlight the value of the program's education and coping skills training. Reviewers describe structured groups that introduced foundational recovery concepts, as well as opportunities to practice new skills through passes and supervised outings. For many, these elements appear to be the bedrock of their progress - alongside compassionate staff who provide encouragement, accountability, and a non-judgmental space to share experiences. One client emphasizes the role of the staff in keeping them safe, following procedures, and proactively anticipating their needs, which reinforced their sense of being cared for and supported. The positive stories emphasize that recovery is possible within this framework when participants engage with the program and its resources, including family involvement and opportunities to build functional life skills like managing chores and re-entering the community with a structured plan.
In summary, the collection of experiences surrounding Casa Clare and Apricity Services reflects a complex, multifaceted reality. For some clients, the program offers a life-changing path to sobriety that is supported by dedicated counselors, safe housing, and a structured environment that fosters growth and accountability. For others, however, the same program can feel punitive, rigid, and insufficiently responsive to trauma or mental health needs, with concerns raised about de-escalation, compassionate care, and safety within the facility. The breadth of opinions suggests that effectiveness may hinge on individual circumstances, the accessibility of trauma-informed care, the quality of staff interactions, and the fit between a client's needs and the program's approach. As with many addiction treatment experiences, potential participants and families are advised to weigh the mixed reviews carefully, seek direct conversations with staff about goals and expectations, and consider how outpatient options or alternative treatment settings might align with personal recovery objectives.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Outagamie County Regional (3 miles away) Austin Straubel International (23 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Casa Clare, a division of the Mooring Program, is an assisted living community located in Appleton, WI. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each living space is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Residents can enjoy their meals in our dining room, which accommodates special dietary restrictions.
At Casa Clare, we provide 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Our dedicated staff also coordinates with healthcare providers to ensure that each resident's specific needs are met. We offer medication management services and follow diabetes diets for those who require it.
We understand the importance of mental wellness, which is why we have a specialized program in place to support our residents' mental health. Additionally, our community offers scheduled daily activities to encourage socialization and engagement among residents.
Casa Clare benefits from its location near various amenities. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby for residents to easily access. In case of emergencies or medical needs, there are also two hospitals nearby.
At Casa Clare A Division Of Mooring Program in Appleton WI, we strive to create an environment where our residents feel safe, supported, and engaged.
Casa Clare A Division Of Mooring Program is located at 201 South Glenridge Ct, Appleton, WI 54914 in Winnebago County, Wisconsin
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