The Classic at Hillcrest Greens

Pros

• The management and staff at The Classic are good at helping residents find moments of happiness and provide excellent care for those with dementia.
• Hillcrest Greens has met the extremely high expectations of one friend who placed her parents in their care, providing a warm and welcoming environment.
• The staff at The Classic actively engages with residents, creating a warm and inviting atmosphere for visitors as well.
• The quality of living at The Classic is outstanding, with amazing staff, pristine facilities, and top-notch food.
• Visitors feel welcome and appreciate the level of care provided by the staff at The Classic.
• The Garden at Hillcrest Greens is a first-class experience, providing excellent care and a caring environment for residents.
• Families felt comfortable knowing their loved ones were well-cared for at Hillcrest Greens' memory care wing.
• Staff members at The Garden are friendly and create a family-like atmosphere for residents.
• Residents feel at home and receive excellent medical attention at Hillcrest Greens, making it a place they would recommend.
• The setting of The Classic is classy and the construction looks top-notch, making it an appealing choice for retirement living.

Cons

• The management at The Classic takes PTO hours without informing employees.
• The staff supervisor is rude and lacks compassion for the staff.
• Staff members are quick to report and fire people they don't like, even for minor reasons.
• The reviewer would not recommend working at this place due to being overworked, underpaid, and dealing with snakes.
• One of the reviewers did not find the food impressive.
• Before their menu was complete, the reviewer had a disappointing hamburger plate at the facility.

Review

The Classic at Hillcrest Greens is a memory care facility that has received mixed reviews from its employees and residents. While some individuals have had positive experiences, others have described their time at the facility as a nightmare.

One common complaint among employees is the management's lack of communication and transparency. Some claim that their PTO hours were taken without prior notice, and that management holds onto information about them until they decide to terminate their employment. The staff supervisor has been described as rude and uncaring towards employees unless they are picking up additional shifts. This kind of behavior from a supervisor is deemed unacceptable and creates a hostile work environment.

Some staff members have also been accused of being vindictive "snitches" who are eager to get rid of fellow employees for any reason, including minor infractions or simply not liking the way they talk. As a result, many staff members have been fired. These negative experiences paint The Classic as an overworked and underpaid environment filled with snakes.

However, not all reviews portray such negativity. There are individuals who express gratitude for the exceptional care provided to their loved ones in the memory care facility. They highlight how the management and staff go above and beyond to ensure that residents find moments of happiness despite their dementia-related challenges.

One particular review mentions how The Classic has been a lifeline for a friend whose parents were involved in a life-altering accident. Despite their growing issues, this person finds solace in knowing that their parents are safe, comfortable, and well-cared for at The Classic.

Another reviewer emphasizes the wonderful staff and great management at The Classic. They describe it as an excellent place to work and express love for it.

Similarly, another individual praises the exceptional quality of living at The Classic, highlighting the amazing staff, pristine facilities, and top-notch food quality. They mention how their father has started enjoying life more since moving into The Classic, attending various social events offered by the facility.

Another reviewer narrates their journey of finding a memory care facility for their mother and how they were instantly hopeful upon visiting The Classic. They express gratitude for the care their parents have received over the years and appreciate the direct communication with staff to resolve any issues that may arise.

Positive experiences also extend to family members of residents living in the memory care facility. They note how engaged and caring the staff is with residents, ensuring they participate in a wide range of activities. The overall warm and welcoming environment at The Classic is highlighted, along with the staff's commitment to resident well-being.

Overall, while there are negative reviews that raise concerns about management practices, there are also positive reviews that emphasize the exceptional care provided to residents at The Classic. It is important for individuals seeking a memory care facility to consider both perspectives and conduct thorough research before making a decision.

Located in Altoona, Wisconsin, this neighborhood offers a variety of amenities for seniors looking for a convenient and comfortable living situation. With several restaurants nearby such as Azul Tequila and Taco Bell, residents have plenty of dining options to choose from. Additionally, there are several places of worship including Harvestime Church and Calvary Baptist Church for those seeking spiritual fulfillment. For healthcare needs, there are multiple physicians offices and pharmacies in close proximity, such as Oakleaf Advanced Wound Care and Value Center Health Mart Pharmacy. In terms of leisure activities, residents can enjoy a movie at Micon Cinemas Eau Claire or grab a coffee at The French Press or Starbucks. Outdoor enthusiasts will appreciate the nearby parks like Cinder City Park and River Prairie Park. And for medical emergencies, Oakleaf Surgical Hospital is conveniently located just 1.1 miles away. This neighborhood provides a well-rounded environment for seniors looking to settle down in Altoona.

Restaurants

• Altoona Family Restaurant (0.4 miles)
• Azul Tequila (0.7 miles)
• Taqueria La Poblanita (0.7 miles)
• La Misma Luna Mexican Store (0.8 miles)
• Taco Bell (0.9 miles)
• Domino's Pizza (0.9 miles)
• Golden Spike Bar & Grill (1.1 miles)

Places of Worship

• Harvestime Church (0.4 miles)
• Jehovah's Witnesses (0.9 miles)
• Calvary Baptist Church (1.4 miles)
• Trinity Baptist Church-Sbc (1.4 miles)
• Create-A-World Pre School (1.7 miles)
• Cornerstone Christian Church (2.5 miles)
• Grace Lutheran Foundation (2.5 miles)

Physicians

• Oakleaf Advanced Wound Care (0.6 miles)
• OakLeaf Clinics - Eau Claire Medical Clinic (1.1 miles)
• Eau Claire Gi Associates (1.3 miles)
• Richard E. Larson DC (1.3 miles)
• Chittewa Value Orthopedics (1.5 miles)
• Chippewa Valley Eye Clinic (1.5 miles)
• Sterling Optical - Eau Claire (1.6 miles)

Pharmacies

• Midelfort Pharmacy & Home Medical (0.6 miles)
• Value Center Health Mart Pharmacy (0.9 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• Target Pharmacy (1.2 miles)
• Value Center Health Mart Pharmacy (1.3 miles)
• Achieve Wellness Add to Favorites (2.2 miles)

Theaters

• Micon Cinemas Eau Claire (0.7 miles)

Cafes

• The French Press (0.7 miles)
• Starbucks (0.9 miles)
• Starbucks (0.9 miles)
• The Nostalgic Bean (1.1 miles)
• Acoustic Cafe (2.6 miles)
• Olson S Ice Cream (2.9 miles)
• The Goat Coffee House (2.9 miles)

Parks

• Cinder City Park (1 miles)
• River Prairie Park (2 miles)
• Mount Tom Park (2.4 miles)
• Owen Park (2.6 miles)
• Owen Park Bandshell (2.8 miles)
• Randall Park (2.9 miles)
• Phoenix Park (3 miles)

Hospitals

• Oakleaf Surgical Hospital (1.1 miles)
• Sacred Heart Obstetrics & Gynecology (2.9 miles)