The Meadows at Otter Creek

Pros

• Mary, Robin and the rest of the team are fantastic.
• Initially, this building was owned and managed by the Grace Lutheran Foundation and was fantastic.

Cons

• The building is now managed by Mary Proznik, who neglects numerous issues affecting the building and its residents.
• The common areas are rarely cleaned and poorly maintained.
• Laundry facilities have repeatedly broken down, with machines left unfixed for months.
• Property has reportedly gone missing.
• The manager has been known to verbally evict residents when they voice concerns, an act described as elder abuse.
• The reviewer received no response or acknowledgement from the management company after notifying them, and cautions against renting at the facility.

Review

The account begins with a strong initial praise for the team, highlighting that Mary, Robin, and the rest of the staff have been fantastic. That warmth is set against a longer history of how the building was managed in the past, a history the reviewer remembers as positive during the time it was owned and run by the Grace Lutheran Foundation. The early years are described as "fantastic," a sharp contrast to what followed after the property changed hands.

According to the narrative, the turning point came when the building was sold to Riverbend Rentals & Property Management. With the change in ownership came a change in management, specifically under Mary Proznik, who the account blames for a troubling shift in how the property is cared for and how residents are treated. The reviewer argues that Proznik's leadership has led to a neglect of what used to be a well-run building, extending beyond minor issues to a broader pattern of problems that affect daily life for the residents.

A central concern is the state of the common areas. The review describes them as rarely cleaned and poorly maintained, painting a picture of hallways, lobbies, and other shared spaces that do not reflect the care residents expect. This neglect is not framed as isolated incidents but as a systemic issue, suggesting that the upkeep of the building has deteriorated under the current management. The overall impression is one of a premises that feels overlooked and under-prioritized.

Another repeatedly mentioned problem is with the on-site laundry facilities. The review notes that these machines have fallen into disrepair, with repairs and fixes dragging on for months. The consequences of this neglect are practical and frustrating for residents who rely on laundry services as part of their daily routines. When machines sit out of order for extended periods, it creates ongoing inconvenience and disruption, compounding the sense that the building is not being promptly cared for.

The reviewer also raises serious concerns about security and property safety, pointing out that property goes missing. This issue adds another layer of anxiety for residents, who must contend with the fear that their belongings could disappear from common areas or even from within their own units. The claim starkly underscores the perceived lack of accountability and the impact it has on residents' sense of safety and trust in their living environment.

A particularly troubling element of the review centers on the management style. The account claims that the manager has been known to verbally evict residents when they voice concerns, a behavior the writer describes as elder abuse. The seriousness of this claim is amplified by the detail that the reviewer reported the incident to the management company but received no response or acknowledgement. The combination of alleged intimidation, lack of accountability, and silence from management forms a core part of the critique, suggesting a hostile climate for residents who seek to raise legitimate concerns.

Ultimately, the reviewer's stance is unequivocal and cautions prospective renters with strong language: this facility should be avoided. After two years of a positive experience under one management and ownership, the transition to Riverbend Rentals & Property Management, and particularly to Mary Proznik, is presented as a stark decline in quality of care, safety, and responsiveness. The message is clear: while there may be moments of positive attention from some staff members, the ongoing issues and the perceived neglect have led the reviewer to urge others to be very wary before choosing to rent in this building.

This part of Eau Claire, Wisconsin, offers a variety of amenities for senior living. There are several places of worship nearby, including Jehovah's Witnesses and Trinity Baptist Church, providing opportunities for spiritual fulfillment. A range of restaurants such as Grizzly's and Culver's offer convenient dining options. Multiple pharmacies and healthcare facilities like OakLeaf Clinics and Marshfield Clinic provide easy access to medical care. Nearby parks like Cinder City Park and River Prairie Park offer scenic spots for relaxation and outdoor activities. Additionally, Micon Cinemas Eau Claire provides entertainment options with movie screenings. Overall, this area is well-equipped to meet the needs of seniors looking for a comfortable and convenient living environment.

Places of Worship

• Jehovah's Witnesses (0.5 miles)
• Harvestime Church (0.8 miles)
• Create-A-World Pre School (1.7 miles)
• Trinity Baptist Church-Sbc (1.9 miles)
• Calvary Baptist Church (2.1 miles)
• Cornerstone Christian Church (3.1 miles)
• Grace Lutheran Foundation (3.2 miles)

Restaurants

• Altoona Family Restaurant (0.6 miles)
• Grizzly's (0.8 miles)
• Jimmy John's (0.8 miles)
• McDonald's (0.8 miles)
• Culver's (1 miles)
• Applebee's (1 miles)
• Chipotle Mexican Grill (1 miles)

Pharmacies

• Target Pharmacy (0.6 miles)
• Midelfort Pharmacy & Home Medical (1.2 miles)
• Value Center Health Mart Pharmacy (1.6 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Value Center Health Mart Pharmacy (2.1 miles)
• Achieve Wellness Add to Favorites (2.8 miles)

Physicians

• OakLeaf Clinics - Eau Claire Medical Clinic (0.9 miles)
• Sterling Optical - Eau Claire (1.1 miles)
• Eau Claire Gi Associates (1.1 miles)
• Oakleaf Advanced Wound Care (1.3 miles)
• Chittewa Value Orthopedics (1.6 miles)
• Chippewa Valley Eye Clinic (1.7 miles)
• Marshfield Clinic Eau Claire Oakwood Center (1.7 miles)

Hospitals

• Oakleaf Surgical Hospital (0.9 miles)
• Sacred Heart Obstetrics & Gynecology (3.5 miles)

Cafes

• The Nostalgic Bean (1.2 miles)
• The French Press (1.4 miles)
• Starbucks (1.6 miles)
• Starbucks (1.7 miles)
• Acoustic Cafe (3.4 miles)
• Olson S Ice Cream (3.6 miles)
• The Goat Coffee House (3.7 miles)

Theaters

• Micon Cinemas Eau Claire (1.2 miles)

Parks

• Cinder City Park (1.4 miles)
• River Prairie Park (2.5 miles)
• Mount Tom Park (3.1 miles)
• Owen Park (3.3 miles)
• Owen Park Bandshell (3.5 miles)
• Randall Park (3.6 miles)