Evergreen Place

Pros

• The staff at Evergreen Place is described as kind, caring, and attentive, consistently providing supportive care to residents.
• Many reviewers appreciated the community's clean environment and beautiful décor, enhancing the overall experience.
• The variety of activities offered at Evergreen Place, such as bingo and movie nights, contributes positively to resident engagement.
• Multiple individuals noted that the food was good and enjoyed by residents.
• Families expressed satisfaction with their tour experiences, finding the staff helpful and informative during their visits.
• Some residents highlighted a strong sense of community, mentioning friendships formed among fellow residents.
• Reviewers indicated that they would recommend Evergreen Place to others seeking a quality care facility for their loved ones.

Cons

• The director was not realistic about the resident's adjustment, leading to misunderstandings about the care being provided.
• During a resident's stay, there were reports of soiled sheets, unwashed clothes, and overflowing garbage cans, indicating a lack of proper care.
• The facility lacked social activities and had an unpleasant environment compared to other communities.
• There were multiple complaints about communication issues during the intake process, resulting in inadequate preparations for new residents' needs.
• The staff was overwhelmed and seemed to be working under poor management conditions, leading to delays in care assistance.
• Some residents reported feeling bored and without sufficient activities to engage them at the facility.
• Issues with cable access promised during move-in were not fulfilled, leading to disappointment for families.
• A review described the community as dirty with poor food quality and management that was described as incompetent and uncaring.

Review

The reviews about Evergreen Place present a mixed but generally positive picture of the assisted living community, highlighting various aspects that resonate with prospective residents and their families. Located in a suburban area, Evergreen Place seems to provide an inviting and caring environment for its residents, evidenced by several reviewers praising the kindness and attentiveness of the staff. Many families expressed appreciation for the warm atmosphere and personal touches observed during their tours, where they met dedicated staff members who genuinely care for the well-being of the residents.

Despite these positives, there have been notable concerns raised regarding transparency in communication between management and families. A common theme was the disconnect between what was communicated by leadership and the actual conditions experienced by residents. For instance, one reviewer critiqued the director's overly optimistic assessment of a resident's adjustment period, which did not align with reality. This has led to some feelings of distrust among families who seek clarity on their loved ones’ actual conditions and adjustments within the community.

Another frequent point of contention amongst reviewers is related to both cleanliness and maintenance standards within Evergreen Place. While some praised its overall cleanliness, others reported disturbing incidents such as soiled sheets being left unattended and insufficient laundry services. These experiences significantly colored perceptions of care quality at the community, leading some individuals to express strong dissatisfaction with how personal hygiene needs were addressed during residents' stays.

In terms of activities offered to residents, responses were quite varied. Several reviewers noted that while there were ample recreational options available—such as bingo nights, movie outings, shopping trips, and group puzzles—others indicated a lack of engagement opportunities due to recent COVID-19 restrictions or mismanagement issues. A few reviews pointed out boredom among residents due to insufficient activities orchestrated by staff members who seemed overworked or under-supported.

While reviewing food quality at Evergreen Place yielded both compliments and criticisms, it appeared that meals could be a defining factor in a resident’s satisfaction with life at this facility. Positive feedback emphasized good taste and variety in meal offerings; however, concerns about nutritional value surfaced when discussing food options catering specifically to dietary needs linked with specific health conditions.

Ultimately, while many families are pleased enough with the staff support and care provided at Evergreen Place—finding joy in seeing improvements in their loved ones’ well-being—the variance in experiences points towards areas needing improvement. The repeated commentary on inadequate staffing levels during peak hours suggests that management may need to re-evaluate operational strategies to improve both employee morale as well as resident satisfaction levels. As such facilities navigate an aging population dealing with increasing care needs across different demographics, continued feedback from current family members will be critical for guiding improvements at communities like Evergreen Place moving forward.

This area of Vancouver, Washington offers a range of amenities and services that would be beneficial for a senior living experience. With multiple pharmacies within close proximity, accessing medication and healthcare is convenient. There are also various physicians and medical clinics nearby, ensuring easy access to healthcare services. Additionally, the presence of parks provides opportunities for outdoor activities and relaxation. The diverse selection of restaurants and cafes offer plenty of dining options for social outings or meals at home. For those who may require hospital care, there are reputable medical centers within a few miles' distance. Transportation options to the Portland Airport make traveling easy for visits or vacations. Places of worship are also easily accessible for spiritual needs. Overall, this area provides a well-rounded environment with essential resources for seniors looking to live comfortably and conveniently in Vancouver, Washington.

Pharmacies

• Fred Meyer Pharmacy (0.2 miles)
• Walgreens (0.3 miles)
• Walgreens (1.7 miles)
• Walgreens (2.4 miles)
• Rite Aid (2.8 miles)
• Walgreens (3.5 miles)
• Walmart Fuel Station (4.7 miles)

Physicians

• PeaceHealth Family Medicine (0.3 miles)
• Sanjeev Jain (1.6 miles)
• The Vancouver Clinic (4.2 miles)
• Art of Medicine Family Clinic (5.1 miles)
• Sea Mar Community Health Centers (5.2 miles)
• The Oregon Clinic (5.7 miles)
• Eye Health Northwest (6.2 miles)

Parks

• Heritage Park (0.4 miles)
• Clearmeadows Park (0.9 miles)
• Crown Park (4.7 miles)
• Hockinson Meadows Community Park (6.8 miles)
• Normandale Park (6.9 miles)
• Douglas Carter Fisher Park (6.9 miles)
• Imagination Station (7 miles)

Restaurants

• Hopworks Urban Brewery (1 miles)
• The Hammond Kitchen + Craft Bar (2.5 miles)
• Taco Bell (2.6 miles)
• Final Draft Taphouse (2.7 miles)
• Taqueria Queretaro (3.5 miles)
• Jim Dandy Drive-In (4.2 miles)
• Escape Bar and Grill (4.5 miles)

Cafes

• Starbucks (1.4 miles)
• Black Rock Coffee Bar (2.7 miles)
• Dutch Bros Coffee (3 miles)
• Panera Bread (3.1 miles)
• Dutch Bros Coffee (3.2 miles)
• Dutch Bros. Coffee (3.8 miles)
• Dutch Bros Coffee (4.7 miles)

Hospitals

• PeaceHealth Southwest Family Birth Center (4 miles)
• Firstenburg Tower (4 miles)
• Adventist Medical Center (6.8 miles)
• Legacy Mount Hood Medical Center (7.6 miles)

Transportation

• Concourse E (4.3 miles)
• Portland Airport Rental Car Center (4.4 miles)
• Concourse C (4.4 miles)
• TSA Checkpoint A/B/C - Portland International Airport (4.4 miles)
• Portland International Airport (PDX) (4.4 miles)
• Concourse D (4.5 miles)
• Alaska Airlines Lounge - PDX (4.5 miles)

Places of Worship

• Summit View Church (5.3 miles)
• St Rose Catholic Church (6.5 miles)

Theaters

• Hollywood Theatre (7.3 miles)